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River Terrace Resort & Convention Center

3.5 star property
Resort near Ripley's Aquarium of the Smokies in Gatlinburg

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • SkyPark
    ‪4 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(12 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 1 King Bed

Signature Room - 1 King Bed | Balcony

Signature Room - 1 King Bed

  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(37 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds

Signature Room - 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds River View

Signature Room - 2 Queen Beds River View | Balcony view

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.Within a 10-minute walk of this Downtown Gatlinburg resort, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Mountain Mall and Traffic Light #6 are also within half a mile (1 km).
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk
  • ‪Pancake Pantry - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies in Gatlinburg
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Meeting rooms
  • To-go breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Elevator
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

How close is River Terrace Resort & Convention Center to the airport?

River Terrace Resort & Convention Center is 44.1 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Oct 4, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does River Terrace Resort & Convention Center have an airport shuttle?

Airport shuttle services are not available at River Terrace Resort & Convention Center.

Does River Terrace Resort & Convention Center offer free breakfast?

River Terrace Resort & Convention Center offers free on-the-go breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at River Terrace Resort & Convention Center?

No, there is no casino at this resort.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at River Terrace Resort & Convention Center?

This resort offers free self parking.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center features an outdoor pool.

Does River Terrace Resort & Convention Center have a spa?

There are no spa services available at this resort.

How close is River Terrace Resort & Convention Center to downtown Gatlinburg?

River Terrace Resort & Convention Center is 0.1 mi away from Gatlinburg.

Reviews

River Terrace Resort & Convention Center Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 1024 reviews
Rating 8 - Good. 279 out of 1024 reviews
Rating 6 - Okay. 159 out of 1024 reviews
Rating 4 - Poor. 107 out of 1024 reviews
Rating 2 - Terrible. 67 out of 1024 reviews

Reviews

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice, clean, comfortable. Within walking distance to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

CHARLES, greenville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Donna at the front desk was OUTSTANDING !!!
Stayed 4 nights in Jun 2025

4/10 Poor

Chau

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet, Pekin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but super clean! Shower was a 10 out of 10!
Stayed 3 nights in Jun 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 5th time staying @ River Terrace Resort. Fantastic location, you can walk to everything. Room was comfortable and clean. Always my go to when I go to Gatlinburg
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

stephanie, Piedmont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
River terrace is our favorite place to stay in Gatlinburg. Always clean and the atrium tower offers amazing views!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

2/10 Terrible

Keith

Stayed 1 night in Jun 2025

10/10 Excellent

JOSE Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, the perfect location
Stayed 3 nights in Jun 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and so close to everything!
Stayed 2 nights in Jun 2025

6/10 Okay

Kathy

Traveled with family
Disliked: Amenities, property conditions & facilities
Overall outdated inside room. Bathroom had a soft wet spot in wall not close to shower. The lighting in bathroom and kitchen were really bad and outdated the space. Pillows had a strong chemical smell. Ants were along the floor entering the front door. Toilet sits very low. Shower pressure was also very low. Lucky we were just using for a place to sleep and not enjoy. Balcony was good. The back patio had three fire tables and none of them worked, were out of propane. Was going to sit in the morning with our coffee but was disappointed. We have stayed here before several years back and was in an updated room. Paid more for a better view this time and was an older unit. Staff was nice. Vending machine in main lobby only had one choice of chips as well.
Stayed 2 nights in Jun 2025

8/10 Good

Johnna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Traveled with family
Disliked: Staff & service
Location is great to experience a lot within walking distance, checking in was easy, and our room was really spacious for a double queen room, but the maintenance is slacking. The refrigerator had been unplugged at some point and had mold growing in it, the toilet clogged and we ended up having to buy a plunger because no one ever came, even though they were informed multiple times. Kids were disappointed that only one of the two pools that are advertised was open, but they still enjoyed the one they could. Overall it was ok and I enjoyed our stay
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Nice facility. Balcony was not really a balcony, more like a side walk connecting rooms that elevated from parking lot. Price is very reasonable. Room was clean. Need updated a little. All and all very good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much and so did our pup . Very clean and beds were comfortable, great location close to everything. Only bad thing I would say is parking is tight and hard to fit larger vehicles.
Stayed 2 nights in Jun 2025

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness, staff & service
The room was clean, the mattress was AMAZING, but the AC wasn't cold enough. The location was close to perfect if you just want to park and walk to all the resturants and attractions!!! One pool was closed, but the open pool was extremely clean and peaceful.
Stayed 1 night in Jun 2025

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was great but I don’t like when I pay in full and when I check in they want a $50 reservation deposit??!! So on my budgeted vacation I was out $50 on my trip because of this…. Second time this happened to me paying in full with this app
Stayed 3 nights in Jun 2025

6/10 Okay

will

Traveled with family and small children
Liked: Cleanliness, staff & service
The location of River Terrace is really good! It saves on paying for parking because it's only a block over from the Parkway. The "resort" itself is a little outdated. But....for the deal that I got, I could see past that. Now...the door that leads to the adjoining room had no way of locking to prevent the "neighbor" from coming into my room. Not sure if the neighbor's door was permanently locked or not. If the neighbor door was not permanently locked, they had very easy access to your belongings!!! I would stay at River Terrace again but possibly request a different building.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lon

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Jun 2025

4/10 Poor

corina

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
These rooms were not worth what we paid for them. One stunk so bad from the carpet and the other had mold, was dirty, and the mini fridge was warm. We also expected to be water front and were not.
Stayed 2 nights in Jun 2025

4/10 Poor

jessica, Duncan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and polite, they go above and beyond to make you feel welcome. I wasn’t happy with the breakfast choice, not much to choose from, best is to go eat breakfast else where. Over all, it was a good stay for only a couple of days.
Stayed 2 nights in Jun 2025

8/10 Good

Antoinette

Traveled with group, Traveled with family
Liked: Staff & service
All of the staff was very friendly and helpful! I enjoyed my stay . The breakfast was grab and go ( muffins, danishes) , orange juice and coffee.
Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
On the river
Stayed 3 nights in Jun 2025