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River Terrace Resort & Convention Center

3.5 star property
3.5-star resort near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

A spacious lobby with a stone fireplace, leather sofas, and a television mounted on the wall.
A multi-story hotel with balconies, a stone facade, and a bridge over a river.
A hotel room with two beds, a wooden desk, a stone fireplace, and a television mounted on the wall.
A covered outdoor area with stone pillars and hanging plants, leading to a building entrance.
A spacious lobby with a stone fireplace, wooden reception desk, and a balcony with a stone railing.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

A neatly made bed with white bedding and a red throw blanket, wooden headboard, two bedside lamps, and a window with a view of buildings.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(49 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, wall art, and a window with curtains.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(49 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

A balcony with a view of a river and hills.

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Room, 1 King Bed, River View

A balcony with a view of a river and hills.

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(16 reviews)
  • River view
  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room - 1 King Bed

A balcony with a view of a parking lot, a mountain, and residential buildings.

Signature Room - 1 King Bed

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room - 2 Queen Beds River View

A balcony with a wicker chair, overlooking a valley with houses and trees, under a clear sky.

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Room - 2 Queen Beds

A hotel room with two beds, a desk, a lamp, and a kitchenette.

Signature Room - 2 Queen Beds

7.6 out of 10
Good
(14 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, River View

A balcony with a view of a river, a bridge, and trees.

Room, 2 Queen Beds, River View

8.4 out of 10
Very good
(26 reviews)
  • River view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE GUEST ROOM

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.Within a 10-minute walk of this Downtown Gatlinburg resort, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Mountain Mall and Mysterious Mansion are also within half a mile (1 km).
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles
  • Gatlinburg Convention Center - 8 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Pancake Pantry - ‬5 min walk

About this property

River Terrace Resort & Convention Center

3.5-star resort near Ripley's Aquarium of the Smokies
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This 3.5-star Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Meeting rooms
  • To-go breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Elevator
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

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Quality Inn Creekside - Downtown Gatlinburg
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

How close is River Terrace Resort & Convention Center to the airport?

River Terrace Resort & Convention Center is 44.1 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Aug 13, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does River Terrace Resort & Convention Center have an airport shuttle?

Airport shuttle services are not available at River Terrace Resort & Convention Center.

Does River Terrace Resort & Convention Center offer free breakfast?

River Terrace Resort & Convention Center offers free on-the-go breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at River Terrace Resort & Convention Center?

No, there is no casino at this resort.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at River Terrace Resort & Convention Center?

This resort offers free self parking.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center features an outdoor pool.

Does River Terrace Resort & Convention Center have a spa?

There are no spa services available at this resort.

How close is River Terrace Resort & Convention Center to downtown Gatlinburg?

River Terrace Resort & Convention Center is 0.1 mi away from Gatlinburg.

River Terrace Resort & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1018 reviews
Rating 8 - Good. 243 out of 1018 reviews
Rating 6 - Okay. 169 out of 1018 reviews
Rating 4 - Poor. 103 out of 1018 reviews
Rating 2 - Terrible. 84 out of 1018 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Greg or Taneema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Robert Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time we come for a girls trip. Love the rooms and the views are great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay especially the balcony on the river and easy walk to Main Street ! Enjoyed the live music from the Back Alley Grill across the street
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Brian

Liked: Staff & service
Easy check in, friendly staff.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property was dated, but clean. Parking and location was convenient to everything.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We pick this hotel because it is a great location and a good price for the location. It is a nice hotel for the price. The free parking is a big plus.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was helpful with a few questions we had come up. The breakfast continetial style was ok, we would have prefered some fresh fruit as an option but we usually ate out as most people have many breakfast options in Gatlinburg. Would stay again if for a day or two visit.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

corey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful and nice. Lots of parking. We got a balcony room which was very nice to relax and see the strip.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

VICKI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was very good, in center of town. But to get to the room we had to walk up stairs or a ramp. Ramp handles were sticky nasty. To get to the office or to Main Street we had to walk up and down a very steep road without a sidewalk. I did figure out I could walk across the parking lot to another building and use their elevator. They had rooms on the ground floor where they put our friends but not us both with lung illnesses.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very outdated, room was very clean. Staff were excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it would be a full breakfast but everything else was great
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great walk everywhere! Parking is plentiful and for larger suv/trucks.staff super nice and we will be back.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Beata

Liked: Staff & service, amenities
Very basic room, no closet or room to unpack clothes. Very convenient location.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place tons of things to see and do in walking distance. Very big rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Definitely recommend. The staff was fantastic. The facilities show their age here and there (slow elevator, doorframes being a bit tight), but the room was clean, updated, comfortable , and quiet. Zero complaints.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The location was very convenient, within walking distance of everything. Rooms were spacious, but outdated. A/C and refrigerator worked. Staff was friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. We had a couple issues but they were solved immediately. I definitely will stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Room and staff were great. Some parking areas were tight.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Nice room perfect location
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Lori

Liked: Cleanliness
The balcony is the best part if you can stand the smell of weed in the room and outside.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities
When was great plenty of space and close to all attractions
Stayed 2 nights in Feb 2026

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