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Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel

2.5-star property
308 Henderson Chapel Rd, Pigeon Forge, TN 1-855-201-7819
3.9 out of 5
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See all 34 travelocity Reviews

"The staff was very friendly and helpful with any needs or concerns we may have had.. all in all a great stay " More

By a verified traveler on Sun 13 Mar 2022

Points Of Interest

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Hotel Description

Hotel near Titanic Museum in Pigeon Forge

In Pigeon Forge

Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of Titanic Museum and 2 miles (3 km) of Island at Pigeon Forge. Dollywood is within 6 miles (10 km) and Wilderness at the Smokies is within 9 miles (15 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Apr 16 - Apr 17

Suite, 1 King Bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel ratings based on 34 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel

Everyone (7) Couples (1) Family (5)
5 out of 5

Posted by on Aug 15, 2022

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5 out of 5
The staff was very friendly and helpful with any needs or concerns we may have had.. all in all a great stay

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 21, 2022 by Front desk

Thank you for your recent stay. We appreciate your feedback.

5 out of 5
No power at the bed stand for ny c path machine a d not able to charge phones with your outlets

Posted by on Sep 24, 2021

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Comment from Hotel Management

Oct 17, 2021 by Front desk

Thank you for your recent stay with us. We appreciate your feedback. And we are addressing your concerns.

5 out of 5
Rooms were updated and clean. Breakfast was served efficiently. Staff very nice.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by Jennifer A.G.M.

Thank you for your recent stay with us. We appreciate your feedback.

4 out of 5
Beds were not very comfortable Noisy late at night in hallway

Posted by , from Fayetteville, Tennessee on Sep 6, 2020

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Comment from Hotel Management

Sep 12, 2020 by Jennifer

First I would like to thank you for your stay with us. I'm sorry to hear that are beds weren't very comfortable and that are hallways were noisy in the late evenings. I will meet with our front desk and make sure we watch that a little closer. Again I am very sorry for the disturbance and the beds. I hope you can give us another chance in the future. Thank you for your stay and we appreciate your feedback.

5 out of 5
Because of Covid there was no room cleaning at all. Stayed 3 nights and had call desk for garbage and towel pick up outside our door. Also no regular breakfast as they usually have

Posted by , from Ky on Jun 28, 2020

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Comment from Hotel Management

Jun 28, 2020 by J WagnerJennifer

Thank you for your recent stay. We appreciate your feedback.

3 out of 5
Its just tight due to the population and area its in

Posted by on Feb 25, 2020

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Comment from Hotel Management

Mar 1, 2020 by Jennifer F.O.M.

Thank you for staying with us. We appreciate your feedback.

4 out of 5

Posted by on Dec 17, 2019

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Comment from Hotel Management

Jan 5, 2020 by Jennifer FOM

Thank you for your recent stay with us. We appreciate your feedback.

5 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Jan 4, 2020 by Jennifer FOM

Thank you for your recent stay with us. We appreciate your feedback.

5 out of 5
It was very easy to get to.. and was in a covient location

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 22, 2019 by Jennifer F.O.M.

Thank you for staying with us. We appreciate your feedback.

About the Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel

Location 308 Henderson Chapel Rd, Pigeon Forge, TN 37863

Property Features

Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel offers its guests a seasonal outdoor pool, an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel. Self parking is free. This Pigeon Forge hotel is smoke free.

  • 105 guestrooms or units
  • 5 levels
  • 1140 sq ft of conference space
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel offers 105 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Dollywood
  • Holiday Inn Express Forge/Near Dollywood
  • Holiday Inn Express Forge/Near Dollywood Hotel
  • Holiday Inn Express Forge/Near Dollywood Hotel Pigeon
  • Holiday Inn Express Pigeon Forge/Near Dollywood
  • Holiday Inn Express Pigeon Forge/Near Dollywood Hotel
  • Holiday Inn Express Pigeon Forge/Near Dollywood

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.