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"The room was nice and clean, the only problem we had was the shower and water pressure. At one point during my husbands shower the water completely s ... " More

By a verified traveler on Tue 19 Oct 2021

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Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

Heart of Pigeon Forge

You'll find Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction within 2 miles (3 km) of this Pigeon Forge hotel. Pigeon Forge Factory Outlet Mall and LeConte Center At Pigeon Forge are also within 2 miles (3 km).

Outdoor pool

This hotel features an outdoor pool and an indoor pool. Enjoy the spa tub and perks like free self parking and free WiFi. A picnic area, express check-in, and express check-out are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 93 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$48* Per night/room Jan 4 - Jan 5

Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Vacation Lodge ratings based on 38 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Vacation Lodge

Everyone (12) Couples (7) Family (16)
4 out of 5
The room was nice and clean, the only problem we had was the shower and water pressure. At one point during my husbands shower the water completely stopped.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 20, 2021 by - Beth GM

Thank you for your review

4 out of 5
The staff at reception desk were very friendly and informative. The hotel is centrally located along the main "strip" of tourist activities and restaurants. The breakfast was the same everyday. Biscuit and gravy scrambled eggs sausage links cold cereal instant oatmeal and bagels and mini muffins. No fruit or yogurt options.

Posted by , from NORTH POTOMAC on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by Beth-GM

Thank you!

3 out of 5
Quick check in and out! Room was dated, very musty/mildewy smelling and extremely humid. Facility was maxed out so no other room available.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 28, 2021 by Beth

Thank you for your review.

1 out of 5
I stayed in room 228. The room wasn’t very clean. The air conditioner was leaking water as well as the sink. The shower had mold and cracked tile. It was a very dark room. You also have to pay for ice provided the machine even worked. The house keeping supervisor was very nice but she can’t help the condition of the hotel. Beth the manager wasn’t helpful at all. Smelled of smoke too. Wasn’t a 4 star by any means.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 22, 2021 by Beth

I sent maintenance and housekeeping to take care of any issues you had. I even gave you a follow up call to discuss the issues. I offered you a refund - you chose to stay. You stated you were scared of the area and Pigeon Forge is very safe. I tried to accommodate you in all ways possible. I am sorry we were unable to reach a resolution.

5 out of 5
It was a quick check in and the room was nice. They have a large updated breakfast area with a good selection of breakfast items.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 25, 2021 by Annette

Thank you for your review. We appreciate your business

5 out of 5
Good location. Had to turn hot water off certain way in sink or it made a continuous shrill noise. Could not regulate water in shower.

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 11, 2021 by Annette

Thank you for your review.

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 11, 2021 by Annette

Thank you for your review.

5 out of 5
Clean & comfortable

Posted by on May 23, 2021

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Comment from Hotel Management

May 27, 2021 by Beth

Thank you so much!

5 out of 5

Posted by on May 21, 2021

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Comment from Hotel Management

Jun 2, 2021 by Beth

Thank you so much!

4 out of 5

Posted by on May 11, 2021

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Comment from Hotel Management

May 21, 2021 by Beth

Thank you!

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Vacation Lodge offers its guests a seasonal outdoor pool, an indoor pool, and a spa tub. Public spaces have free WiFi. Vacation Lodge also features tour/ticket assistance, a picnic area, and express check-in. Free self parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 93 guestrooms or units
  • 3 levels
  • 2 buildings
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Vacation Lodge offers 93 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Vacation
  • Vacation Lodge
  • Vacation Lodge Inn
  • Vacation Lodge Inn Pigeon Forge
  • Vacation Lodge Pigeon Forge
  • Vacation Hotel Pigeon Forge
  • Vacation Motel Pigeon Forge
  • Vacation Pigeon Forge
  • Vacation Lodge Hotel
  • Vacation Lodge Pigeon Forge
  • Vacation Lodge Hotel Pigeon Forge

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.