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Courtyard by Marriott Gatlinburg Downtown

3-star property
315 Historic Nature Trail, Gatlinburg, TN 1-855-201-7819
4.3 out of 5
Very good!
See all 18 travelocity Reviews

"The stay was awesome. " More

By a verified traveler on Mon 07 Feb 2022

Points Of Interest

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Hotel Description

3-star hotel near Great Smoky Mountains National Park

In state park

Within 2 miles (3 km) of this well-placed hotel, you'll find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Gatlinburg Convention Center and Arcadia are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$199* Per night/room Mar 30 - Mar 31

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, Multiple Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Gatlinburg Downtown ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Gatlinburg Downtown

Everyone (15) Family (3)
1 out of 5

Posted by on Nov 26, 2022

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5 out of 5

Posted by on Aug 3, 2022

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5 out of 5
The stay was awesome.

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 7, 2022 by Management

Thanks for the kind words! We look forward to seeing you again soon!

5 out of 5
The hotel and property was nice, new and clean and the staff was very friendly. My only complaint, which is minor, is that the room was smaller than I expected and Slightly overpriced.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Feb 7, 2022 by Mangement

Thanks for the kind words!

4 out of 5
Great like-new hotel, very good location on Airport Rd, next to Log Cabin Pancake House. About 2 blocks north of the parkway. Everything is very clean. Rooms & bathrooms are spotless. Only negative is the beds are extremely firm. We have been here twice in two weeks.

Posted by on Sep 4, 2021

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Comment from Hotel Management

Feb 7, 2022 by Management

Thanks for the kind words!

5 out of 5
I loved how clean it was. The beds were very comfortable as well. Staff was friendly. Location was awesome.

Posted by on Jul 14, 2021

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5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Lynn

Thank you for the 5 rating. We really appreciate you staying with us.

3 out of 5
I had requested a balcony room and it wasn't available when I got there.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 3, 2019 by Lynn

I am sorry we couldn't meet your request of a balcony room. We appreciate the comments and feedback.

5 out of 5

Convenient and comfortable.

Pros: This hotel is a short walk from the main drag, mellow mushroom, bubba gump shrimp, moonshine distillery. The skytram to Ober.
Cons: Change the time pool and sauna close until at least midnight. Night ski 6-10 and take skytram you will get back at 1030 so sauna open til 12 at least
In town for a weekend ski trip. No parking at Ober so took the skytram which is a short walk from the hotel. skied the night run from 6-10 and arrived back at the hotel at 1030. Went to use sauna and they closed just as we walked in at 11, which is ridiculous on a weekend in a ski town. The sauna should stay open until at least midnight IMHO. The meal plan included in room rate is only for 2 so if you have a family don't bother with it as it is a short walk to places to eat and get coffee.

Posted by , from Alabama on Jan 16, 2018

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Comment from Hotel Management

Jan 22, 2018 by Lynn

Thanks for the comments and feedback; we appreciate you staying with us.

3 out of 5

Exhaust fan

Stay here if all u do is take cold showers if you create any steam you will set off alarm everytime very annoying

Posted by on Jul 7, 2017

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About the Courtyard by Marriott Gatlinburg Downtown

Location 315 Historic Nature Trail, Gatlinburg, TN 37738

Property Features

Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available. This 3-star Gatlinburg hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6–20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Gatlinburg Hotel
  • Courtyard Marriott Gatlinburg
  • Courtyard Marriott Gatlinburg Downtown Hotel
  • Courtyard Marriott Gatlinburg Downtown
  • Courtyard by Marriott Gatlinburg
  • Courtyard by Marriott Gatlinburg Downtown Hotel
  • Courtyard by Marriott Gatlinburg Downtown Gatlinburg
  • Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.