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Aparthotel

Porto Playa Condo Hotel & Beachclub

4.0 star property
Family-friendly 4-star aparthotel near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Porto Playa Condo Hotel & Beachclub

Front of property - evening/night
Exclusive Penthouse, 2 Bedrooms, Terrace | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Family Penthouse, 3 Bedrooms, Terrace | View from room
Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio
Exclusive Penthouse, 2 Bedrooms, Terrace | Living area | 48-inch LED TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
1 Avenida Norte Esquina 16 Norte Bis, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Balcony view

Family Condo, 2 Bedrooms, Garden View

  • 1033 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Exclusive Penthouse, 2 Bedrooms, Terrace

Exclusive Penthouse, 2 Bedrooms, Terrace | Terrace/patio

Exclusive Penthouse, 2 Bedrooms, Terrace

  • 1507 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Exclusive Condo, 1 Bedroom

Exclusive Condo, 1 Bedroom | View from room

Exclusive Condo, 1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

  • 2206 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

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About the neighborhood

Playa del Carmen

Oceanside stay.A stay at this Downtown Playa del Carmen aparthotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Quinta Avenida. Quinta Alegría Shopping Mall and Calle 12 are also within half a mile (1 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk

About this property

Porto Playa Condo Hotel & Beachclub

Family-friendly 4-star aparthotel near Playa del Carmen Main Beach
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Porto Playa Condo Hotel & Beachclub offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A children's pool, spa services, and a terrace are also featured at the family-friendly Porto Playa Condo Hotel & Beachclub. The aparthotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2005
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Porto Playa Condo Hotel & Beachclub offers 21 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Maya Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Spanish

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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot tub
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Theme park shuttle (surcharge)
  • Car rental
  • Free covered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Crib: USD 10 per night

Restaurants on site

  • ASI
  • KOBMA

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Paper towels
  • Spices
  • Stovetop
  • Toaster oven
  • Water dispenser

Dining

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 17 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Dining table
  • Minibar

Bedrooms

  • 3 bedrooms
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LED TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Free local calls
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the ocean

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Mountain biking
  • Scuba diving
  • Snorkeling
  • Yoga classes
  • Casino nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Built in 2005
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Porto Playa Condo Hotel & Beachclub

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.00 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 3)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Porto Beachclub
Porto Condo Hotel Beachclub
Porto Playa
Porto Playa Beachclub
Porto Playa Condo Hotel
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel And Beachclub
Porto Playa Condo Hotel Beachclub Playa del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Beachclub Playa del Carmen
Porto & Beachclub Del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Condo Hotel & Beachclub Aparthotel
Porto Playa Condo Hotel & Beachclub Playa del Carmen
Porto Playa Condo Hotel & Beachclub Aparthotel Playa del Carmen

Frequently asked questions

How close is Porto Playa Condo Hotel & Beachclub to the airport?

Porto Playa Condo Hotel & Beachclub is 22.4 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Porto Playa Condo Hotel & Beachclub?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Porto Playa Condo Hotel & Beachclub on Jul 4, 2025 start from $131.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Porto Playa Condo Hotel & Beachclub have an airport shuttle?

Porto Playa Condo Hotel & Beachclub offers an airport shuttle 24 hours a day, on request, for a charge of USD 130 per vehicle, roundtrip.

How close is Porto Playa Condo Hotel & Beachclub to the beach?

This aparthotel is a short 4-minute walk from Playa del Carmen Main Beach and 5-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Porto Playa Condo Hotel & Beachclub offer free breakfast?

Free breakfast isn’t provided at Porto Playa Condo Hotel & Beachclub, but full breakfast is offered for a fee of USD 17.00 per person. It's available every day from 7:30 AM to noon.

Is there a casino at Porto Playa Condo Hotel & Beachclub?

No, there is no casino at this aparthotel, but Riviera Gran Casino (8-min walk) is nearby.

What time is check-in at Porto Playa Condo Hotel & Beachclub?

Check-in begins at 3:00 PM.

Is there free parking at Porto Playa Condo Hotel & Beachclub?

This aparthotel offers free self parking.

Does Porto Playa Condo Hotel & Beachclub have a pool?

Porto Playa Condo Hotel & Beachclub features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Porto Playa Condo Hotel & Beachclub have a restaurant?

There are 2 onsite restaurants, offering options like Asian cuisine, ocean views, and brunch.

Does Porto Playa Condo Hotel & Beachclub have a spa?

Pamper yourself with a day at Maya Spa, where you can enjoy facials, aromatherapy, and massages.

How close is Porto Playa Condo Hotel & Beachclub to downtown Playa del Carmen?

Porto Playa Condo Hotel & Beachclub is 0.2 mi away from Playa del Carmen.

Porto Playa Condo Hotel & Beachclub Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 394 reviews
Rating 8 - Good. 80 out of 394 reviews
Rating 6 - Okay. 21 out of 394 reviews
Rating 4 - Poor. 6 out of 394 reviews
Rating 2 - Terrible. 5 out of 394 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Farhad

Liked: Cleanliness, property conditions & facilities
This property unfortunately as beautiful as it is, is located near either a sewage treatment plant or an area, where they ship all the smelly seaweed. Because the moment you open up the door to go outside, the smell of sewage overwhelms you.
Stayed 2 nights in May 2025

10/10 Excellent

Mauro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this property!! It was a very spacious condo with all the essentials needed. The location is within walking distance to entertainment and a variety of options for meals. The beautiful beach is within walking distance. We will definitely return to this location.
Stayed 5 nights in Mar 2025

8/10 Good

Roxana, Bothell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love our hotel and the staff. Highly recommend and will be back!
Stayed 7 nights in Mar 2025

4/10 Poor

Greg

Disliked: Property conditions & facilities
The property was a disappointment. The Wi-Fi and television didn’t work The hot tub was dirty The waterfall didn’t work
Stayed 3 nights in Mar 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great communication before and during our stay. Felt safe and secure inside and out. Apartment was clean and well-kept with all amenities you’d need. Only complaint might be all the overhanging foliage as you try to make your way through the grounds so no real disaster!
Stayed 6 nights in Dec 2024

8/10 Good

Ken

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, room comfort

Great property, book it !!

Porto Playa Condo is very nice secure clean place. I would definitely go there again. Within 1 Block to bakery, convenience store, restaurant, massage, pharmacy, 5th Ave. Perfect location, not on beach but sister property is. Beach has mostly washed away but still nice to sit by ocean and have dinner and drinks.
Stayed 3 nights in Jan 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location is close to 5th avenue and close to dining, shopping, and beach. However, if you like to sleep from 10pm to 4am the music is so loud it is pretty much impossible without earplugs. Also the week we were there the hot tub was cold, but the pool was nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, room comfort

Great option to stay for a family trip

Very cozy hotel, Great location, room was very nice and very well equipped for a family stay. The gym is amazing as well. Nice pool. Highly recommended.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, room comfort

Great stay!

The guy checking me in at the front desk was kind of a jerk when I tried to speak Spanish to him. Actually laughed at me. There was some noise the first night around dinner, but it subsided before sleep. I don’t know if I would book it for a little family on a weekend. May have some street noise. But amazing location, great stay. Lots of room and close to everything. So nice to finally have a washer and dryer after only staying in hotels for a couple weeks. Also had parking, which we appreciated.
Stayed 2 nights in Jan 2025

6/10 Okay

Marie, Kennebunk

Traveled with family
Liked: Cleanliness
Very very noisy. We were awoken by loud thumping music each night from 11:00pm to 3:00am. When we went to the front desk the gentleman said that he has never heard a complaint in his three years of working there. We received no assistance from them. We contacted headquarters via email and they were able to move us to a sister property La Tag which was much quieter. We did have to forfeit a large unit for a one bedroom, but were much happier.
Stayed 6 nights in Jan 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Registration was "clumsy." Everything was coming at me at once...I did not feel welcomed; I felt like they needed to get me signed in and signed up. The gentleman who took us to our room was very socialable, kind, and helpful. My husband was being obnoxious, and he and the bellman were very kind. After that, we really loved our stay. The pool areas were beautiful. The bed was super comfortable. TV service was very good. It was a blessing to have Netflix as it rained one day and Netflix was in English. However, the sofa in the living room was uninhabitable. When you sat down, you sunk to the floor. Cushions were too soft. We piled them on top of each other in order to be able to sit down and get up. Both restaurants across the street were cute with good food and drinks. Thank you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brittnee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The 2 bedroom condo was extremely clean and well equipped with a full kitchen, coffee maker, etc. It was much bigger than we imagined which was nice and comfortable for a 4 night stay with our two boys. The pool and grounds are well kept and maintained and very beautiful walking to and from your condo through the greenery of the garden. All staff were very friendly and helpful, especially the young security guard that opened the door for us multiple times a day. The only negative we have is unfortunately a big one for us, which was the lack of quality sleep we had during our stay. Unfortunately there is a bar/restaurant behind the condos that blasts very loud music and karaoke for a majority of the night. This noise kept us awake for all nights of our stay. Otherwise, this condo would have been the perfect stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

GILLES

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Condo was very large. Grounds are neat, clean and secure. Close to 5th Avenue which is good, but can be loud (music) late at night toward weekend. We’d stay here again or at one of their other properties.
Stayed 5 nights in Dec 2024

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities
Excellent stay as always.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joaquín

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Will be returning in the future
Stayed 5 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, room comfort
The overall experience was enjoyable. The hot tub in our condo was not working but we were offered a different room. Staff was very good.
Stayed 5 nights in Nov 2024

6/10 Okay

Sharon

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Resty

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, property conditions & facilities
Did not appreciate the fact that there were no channels on tv and when I asked I was told “oh tomorrow we can install a tv box….. it was raining and we stayed in the room that night… next day was too late, we where leaving
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved it here and would love to come stay again. Grimm and grounds was very clean, everything is close easy to get around. There was not an elevator so it’s not accessible for those who aren’t able to use stairs. There were two issues during the stay. The AC in the master bedroom was not working but they came right up and fixed it. One evening I couldn’t get the shower water hot but they immediately came in and fixed it. When the rain started there was a small leak coming through the screw in the sliding door in master bedroom in which they sent maintenance up and fixed immediately. Even with these issues I still loved it there and would come back. I would reccomend and still give them a high rating in the review. The staff was kind and friendly.
Stayed 7 nights in Sep 2024

10/10 Excellent

Seelene

Liked: Cleanliness, amenities, room comfort
I absolutely loved it! I'm quite picky with hotels , but this was an excellent stay!
Stayed 3 nights in Sep 2024