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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

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On the beach, white sand, beach umbrellas, beach towels
Property video
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4 outdoor pools, pool umbrellas, sun loungers
The Reserve Master Suite Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Playa 88
    ‪5 min walk‬
  • Place, Punta Esmeralda Beach
    ‪18 min walk‬
  • Place, Mamitas Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

View all photos for The Reserve Junior Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Junior Suite Nature View

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Nature View

Junior Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, Nature View

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite, Nature View

Master Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Nature View

Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve, Suite, Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Suite Swim Up

  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down comforters, minibar

Roulette Room Playa del Carmen or La Perla

9.0 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Two Bedrooms Master Suite

  • Garden view
  • 1980 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Luis Donaldo Colosio property places you within 3 miles (5 km) of Mamitas Beach and Quinta Avenida. Quinta Alegría Shopping Mall is within 3 miles (5 km) and Río Secreto is within 9 miles (15 km).

What's nearby

  • Playa 88 - 5 min walk - 0.3 miles
  • Guadalupe Church - 9 min walk - 0.5 miles
  • Punta Esmeralda Beach - 18 min walk - 1.0 mile
  • Mamitas Beach - 3 min drive - 1.4 miles
  • Quinta Avenida - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Hadar - ‬1 min drive
  • ‪Sunset Grill - ‬4 min walk
  • ‪Capella - ‬3 min walk
  • ‪illy cafe - ‬3 min walk

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 393 guestrooms or units
  • 3 levels
  • 5 buildings
  • 14 dining venues
  • 15 bars or lounges
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, 2,298 reviews
$254 nightly
The price is $311
Jun 1 - Jun 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • Elevator (39 inch wide door)

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive

Paradisus Playa del Carmen La Perla All Adult All Inclusive

Paradisus Playa Carmen Perla All Adult/All Inclusive

Paradisus Perla All Adult/All Inclusive

Paradisus Playa Carmen Perla Adult/All

Paradisus Perla Adult/All

Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus Playa Carmen Perla Adults /All Inclusive

Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to the airport?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is 22.8 mi (270-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive on Jun 5, 2026 start from $437, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive .

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offer free breakfast?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers free buffet breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (7-min drive) is nearby.

What time is check-in at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

This property offers free self parking.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a pool?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive features 4 outdoor pools.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a restaurant?

Yes, there are 14 restaurants on site.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a spa?

Pamper yourself with a day at YHI Spa, where you can enjoy body scrubs, massages, and body treatments.

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to downtown Playa del Carmen?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is 1.6 mi away from Playa del Carmen.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome, private pool for the Reserve was great. The service here was absolutely top-notch. Our concierge, Cynthia got us everything we could ever want or need and also went above and beyond with special surprises. She was fantastic! A shoutout to Alfredo at the Reseve area, he was so friendly and attentive. Daniel and Victor at the ocean side bar were amazing. We had the best time and the service definitely stood out compared to other places we have been. Feeling very thankful and blessed for the wonderful vacation!
Stayed 7 nights in Feb 2026

10/10 Excellent

Quinn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Experienced a wonderful stay at Paradisus La Perla for a week over Valentine’s Day with my partner. We enjoyed it very much and would recommend to anyone looking for a high end, quiet getaway.
Stayed 7 nights in Feb 2026

10/10 Excellent

Giulio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at **Paradisus La Perla - The Reserve** was nothing short of a five-star paradise, perfectly situated along the stunning beaches of Playa del Carmen in the heart of the Riviera Maya. The location is truly unbeatable — close enough to enjoy the vibrant town, outstanding local golf courses, and the breathtaking nearby cenotes, yet peacefully secluded for complete relaxation (and yes, the Quiet Zones actually allow you to "Embrace the silence"! Every amenity exceeded our expectations, from the pristine pools and luxurious beach beds to the numerous, diverse, and exceptional restaurants, each offering impeccable ambiance and presentation.
Stayed 7 nights in Feb 2026

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is spectacular. Everywhere we went was spotless and clean. The food was absolutely delicious and stood out from any other resort we have been to over the years. I was very pleased with everything we at the whole week! We stayed in the Reserve and it was worth the extra $$ as we got even better service from the staff and especially our concierge Eduardo M. All the wait staff was very friendly but Marco and Carlos at Lemon Fish were particularly fun and attentive. Our room was always cleaned at our preferred time of day which hasn’t always been the case at other resorts. We will definitely be returning to the Paradisus for another wonderful vacation.
Stayed 7 nights in Feb 2026

10/10 Excellent

Andrew R

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, service, food and amenities were all outstanding!
Stayed 5 nights in Feb 2026

10/10 Excellent

Meghana

Stayed 4 nights in Feb 2026

10/10 Excellent

Angie Ann

Stayed 6 nights in Feb 2026

10/10 Excellent

Gilian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and amenities
Stayed 3 nights in Feb 2026

8/10 Good

Kristie S, Portland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and spotless. We had a bit of a hiccup at check in but it was resolved quickly. Food was typical all inclusive-good enough, not great. The beach was cleaned of all sargassum each morning. It’s a lovely walk each way along the beach. Staff could not be any kinder or more helpful. As usual, the Expedia “resort credit” isn’t a credit rather is a book of coupons for small amounts off exorbitantly priced spa services.
Stayed 5 nights in Feb 2026

6/10 Okay

Tegan

Traveled with group, Traveled with partner
Disliked: Amenities
Needs updating, food was not to par for a 5 star resort. High pressure to buy into their membership. No hot water in bathtub.
Stayed 7 nights in Feb 2026

6/10 Okay

Matthew Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There some things that were great some that were not. We have had butler/concierge at other resorts and they were so good this one non existent. The only reason to consider the reserve is for the exclusive restaurant for breakfast and lunch. Main pool is big fun if that the vibe your looking for. Overall customer service was not even close to that of an excellence property.
Stayed 4 nights in Feb 2026

10/10 Excellent

Roger

Stayed 3 nights in Oct 2025

2/10 Terrible

Patrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Anita

Stayed 7 nights in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and amenities.
Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

David Pereira Silva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. Very well furnished and kept. Staff came once or twice to room to replace drinks in mini bar. The buffet restaurant offered a wide variety of foods and some cooked to order. The other restaurants within the resort were disappointing. The bartender staff at both beach bar, and pool bar could use some improvements, the servers were all much friendlier. Private events happening at pool area and other locations of hotel displaced other guests and excluded us from enjoying those areas. Overall it was not the 5 star experience we were anticipating.
Stayed 8 nights in Jan 2026

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Installations are spotless. The staff throughout the facility are incredible.
Stayed 6 nights in Feb 2026

10/10 Excellent

Alejandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Normally All inclusive places don’t always have the best food but this was sooo good, even the room service. Very clean, staff was nice. Overall would recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Stayed 6 nights in Jan 2026

10/10 Excellent

Charnjit

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Abbey

Comfortable bed, clean room, room layout was perfect with good lighting
Stayed 1 night in Jan 2026

10/10 Excellent

Cre

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Stayed 5 nights in Jan 2026

10/10 Excellent

Carina Aurelia

Stayed 7 nights in Jan 2026

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