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On the beach
You'll find El Camaleon Mayakoba Golf Course and Tres Rios Ecopark within 3 miles (5 km) of this Playa del Carmen property. Maroma Beach is within 6 miles (10 km) and Quinta Avenida is within 12 miles (20 km).
A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafés.
Free WiFi, balconies
The 320 guestrooms have LCD TVs with satellite channels and offer free WiFi and furnished balconies. Minibars, room service, and coffee/tea makers are also available.
Ocean Maya Royale All Inclusive Adults Only ratings based on 78 Verified Reviews
Guest reviews for Ocean Maya Royale All Inclusive Adults Only
Nov 28, 2018 by Ocean Maya Royale
Dear Guest: Thank you very much for your comments, this information is very important to us, do not hesitate to share your experience on social media, we hope to assist you soon once again. Muchas gracias
Oct 25, 2018 by Ocean Maya Royale
Dear Guest: First of all thank you very much for your preference and to take the time to make a review, we would ask you very kind to share your experience with us on our social media, we hope to assist you once again in the future,Muchas gracias
Aug 16, 2018 by Ocean Maya Royale
Dear Guest It was an honor to have you as our guest at Ocean Maya Royale and we would like to thank you for taking the time to share your experience. We are happy to know that your expectations were fulfilled by our facilities and services. Thank you very much for your preference, we look forward to hosting you again soon.
Jul 11, 2018 by Ocean Maya Royale
Dear Guest We would like to thank you for choosing our resort as the host of your last vacation. We are happy to read that you enjoyed our resort. We thank you for your preference and we look forward to hosting you again.
Nice hotel and GREAT STAFF. BUT
Jun 29, 2018 by Ocean Maya Royale
Dear Guest Thank you for choosing our resort as the host of your last vacation and for taking the time to share your feedback with us. We are aware of the situation of the beach, unfortunately it depends on Mother Nature, but we work hard day by day in order to clean it. On the other hand, we are glad to read that, despite this situation, you were able to enjoy the activities provided by the entertainment team. We appreciate your kind comments. We hope you give us the opportunity to host you on your next visit to the Riviera Maya.
Jun 29, 2018 by Ocean Maya Royale
Dear Guest It is a pleasure to read that our resort and staff fulfilled your expectations during your holidays. It will be a big pleasure to have the chance of hosting you again.
Jun 2, 2018 by Ocean Maya Royale
Dear guest: Thank you very much for your comments, they are very important to us to improve ourselves, please we hope to assist you once again to bring a better experience than the last one. Muchas gracias
April 23rd trip
May 19, 2018 by Ocean Maya Royale
Dear guest It has been an honor to host you during you recent visit to the Riviera Maya. With reward we read your kind comments about our facilities and of course, our gastronomical offer. We appreciate your feedback about the stairways, we will share this with the pertinent department. Thank you for sharing your review. We look forward to host you again soon. Warm regards
About the Ocean Maya Royale All Inclusive Adults OnlyLocation Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO 77710
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and local beverages included
- Room service during certain hours
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Tennis lessons
- Onsite entertainment and activities
- Theme parties
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Snorkeling gear
- Surcharge for premium food items
- Premium and/or non-domestic beverages
- Surcharge for bottled wine
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Windsurfing included
- Taxes included
- Buffet and à la carte dining
- Airport transfers not included
- Premium/non-domestic beverages not included
- Fitness facilities included
- Tennis included
- Laundry/dry cleaning services not included
- Volleyball included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- Bicycling included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Yoga classes/lessons included
- Snorkeling gear not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Local beverages and soft drinks only
- Gratuities included
- All food and beverages included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Minibar (all beverages included)
- Tennis lessons included
- Room service during certain hours
- All non-motorized water sports included
- All land activities, and recreational facilities and equipment included
- Theme parties included
- Snorkeling included
Ocean Maya Royale All Inclusive Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Ocean Maya Royale All Inclusive Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 6 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this property measures 2012 square feet (187 square meters) and includes a conference center. A sauna, a terrace, and tour/ticket assistance are also featured at the eco-friendly Ocean Maya Royale All Inclusive Adults Only. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
- 320 guestrooms or units
- 2 levels
- 32 buildings
- 6 dining venues
- 5 bars or lounges
- 2 coffee shops
- 2012 sq ft of conference space
- 187 sq m of conference space
- Bar on the beach
- Bar by the pool
- Swim-up bar
- Umbrellas for the pool
- Conference center
- Business facilities
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Gift shop
- Beauty salon
- Onsite shopping
- Smoking in designated areas
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (46.8 km / 29.1 mi)
- Property shuttles: Shopping center shuttle
- Parking: Free valet parking and self parking
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony (furnished)
- In-room dining (limited hours)
- LCD television
- Satellite channels
- Movies for purchase
- Coffee maker
- Housekeeping (daily)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
La Hacienda - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only.
Blue Moon - This restaurant specializes in fusion cuisine and serves dinner only.
Room service (during limited hours) is available.
An outdoor tennis court and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Water skiing nearby
- Golfing nearby
- Surfing/boogie boarding on site
- Volleyball on site
- Parasailing on site
- Rowing or canoeing on site
- Fitness classes on site
- Sailing on site
- Scuba diving on site
- Hiking/biking trails nearby
- Personal motorized watercraft on site
- Kayaking nearby
Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
- Number of treatment rooms 4
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Swedish massage
- Sports massage
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
- Check-in time starts at 3 PM
- Check-in time ends at 5:30 AM
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets and service animals are not allowed at Ocean Maya Royale All Inclusive Adults Only
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- No rollaway/extra beds available
- No cribs (infant beds) available
- No pets or service animals allowed
- Minimum guest age is 18
- Caters to adults only
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Late check-out fee: MXN 650 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- All Inclusive Ocean Maya Royale
- Maya Ocean
- Maya Ocean Royale
- Ocean Maya
- Ocean Maya Royale
- Ocean Maya Royale All Inclusive Adults All-inclusive property
- Ocean Maya Royale All Inclusive Playa del Carmen
- Ocean Maya Royale Playa del Carmen
- Ocean Royale
- Ocean Royale Maya
- Ocean Maya Hotel
- Ocean Maya Playa Del Carmen
- Ocean Maya Royale Hotel Playa Del Carmen
- Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
- Ocean Maya Royale All Inclusive Adults Playa del Carmen
- Ocean Maya Royale Inclusive A
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- This is an adults-only property and children 18 years old and younger aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.