Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
Indoor wedding
2 outdoor pools, pool umbrellas
Privilege Romance Suite | Living area | 32-inch LCD TV with cable channels, TV
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪8 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪85 min drive‬

Room options

Privilege Junior Suite Adults Only

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Privilege Romance Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Maya Superior Deluxe

9.2 out of 10
Wonderful
(119 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles
  • Gran Coyote Golf - 8 min drive - 4.0 miles
  • Tres Rios Ecopark - 9 min drive - 2.2 miles
  • Playa Xcalacoco - 11 min drive - 4.8 miles
  • 28 de Julio Square - 11 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪La Hacienda - ‬3 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

How close is Ocean Maya Royale - Adults Only - All Inclusive to the airport?

Ocean Maya Royale - Adults Only - All Inclusive is 27.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on Dec 22, 2025 start from $292.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Maya Royale - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Maya Royale - Adults Only - All Inclusive .

How close is Ocean Maya Royale - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Maya Royale - Adults Only - All Inclusive offer free breakfast?

Ocean Maya Royale - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Maya Royale - Adults Only - All Inclusive ?

This property offers free self parking.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools.

Does Ocean Maya Royale - Adults Only - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Despacio Spa Centre, where you can enjoy massages, body treatments, and hydrotherapy.

How close is Ocean Maya Royale - Adults Only - All Inclusive to downtown Playa del Carmen?

Ocean Maya Royale - Adults Only - All Inclusive is 6 mi away from Playa del Carmen.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1670 out of 2723 reviews
Rating 8 - Good. 622 out of 2723 reviews
Rating 6 - Okay. 250 out of 2723 reviews
Rating 4 - Poor. 90 out of 2723 reviews
Rating 2 - Terrible. 91 out of 2723 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge

Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great! Easy to get dinner reservations too, not like other places.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing. The rooms were clean and the entertainment was very good
Stayed 3 nights in Sep 2025

8/10 Good

Peter S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great
Stayed 7 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in general!
Stayed 7 nights in Sep 2025

10/10 Excellent

Ma del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 7 nights in Aug 2025

10/10 Excellent

Brian Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Great staff. Id recommend the party pool and, event staff all day long
Stayed 7 nights in Aug 2025

6/10 Okay

Raiza

Traveled with group, Traveled with partner
Liked: Amenities
Mi estadía por 4 noche este hotel , no cuenta con un lobby para atender a los clientes este son mas personal por lo tanto tienes q esperar mas. El personal no todos con malas actitudes especialmente en el área de la piscina, la comida no vi gran variedad.. y muy poco snap Los de transporte especial selso gracias por tu ayuda..
Stayed 4 nights in Sep 2025

8/10 Good

sherlanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Afyia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean and the staff was very attendable. I will call for a service and within less than 5mins they arrived to assist. The food options and taste are also worth mentioning, no complaints there. I will definitely recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jovon Carlos

Stayed 5 nights in Sep 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Ocean Maya Royale. This is our second time here, the staff is so kind, the place is beautiful , clean . I highly recommend this place. Sergio, Sindi, Esperanza, and Esther were so good to us. Thank you for everything ❤️❤️
Stayed 5 nights in Aug 2025

10/10 Excellent

Nela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Aug 2025

10/10 Excellent

Nakita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a prefect adult only spot. It was clean, safe and quiet. I that no one bothered you but very welcoming at the same time. The property had a little bit of everything for you. I know the people always talk about the food but I would like to say, they had a lot and if you had a special request., they tried their best to make it possible. I would stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Brynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this property! I’ve been an Expedia silver member for awhile now and have never actually received the perks, but the Ocean Maya resort made sure we received our full benefit. We got the VIP treatment, service was amazing and the staff were all very friendly and helpful. The resort had a good mix of quiet and fun so there was something for everyone. Loved our stay here!
Stayed 4 nights in Sep 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property itself is very nice the staff was very kind and friendly but, the food is about average and there is mosquitoes everywhere make sure to bring bug spray and as a PSA there also isn’t any AC anywhere except the bedrooms and the sports bar. Even in the indoor restaurants there isn’t any AC so keep that in mind when booking.
Stayed 5 nights in Aug 2025

10/10 Excellent

Arvie

Stayed 7 nights in Aug 2025

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Food was great not the best water access but always very friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Brittney Lynn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort but was still very much enjoyable!
Stayed 11 nights in Aug 2025

2/10 Terrible

Roger

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 9 nights here thinking we’d get the relaxing, all-inclusive vacation we paid for. Instead, we got a nightmare. Our room smelled like mildew, the AC leaked so badly we had to keep a trash can under it the entire stay, and the bathroom was crawling with bugs. Guest services brushed us off until day 7 then only offered to move us because they wanted to swap our TV. The food? A disaster. The buffet was closed except for breakfast, almost every restaurant needed impossible reservations, and the few options left were terrible. The Italian place was so bad we literally spit out the food and left. We ended up booking excursions just to avoid being stuck at the hotel. On checkout day, construction crews were ripping apart the room next to us, and then the hotel tried to hold us over a missing bracelet and make us pay for it. After everything we went through, that was the final slap in the face. We come to Playa every year and love it but this resort was by far the worst experience we’ve ever had. If you’re looking for an stress-free vacation, look anywhere else.
Stayed 8 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Althea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my friend. Property was nice, a little cozier than the photos suggested but that didn’t bother me. The rooms were nice and the air conditioners were a Godsend. The food was not great in my opinion even in the restaurants. The employees were great and they did great with entertaining us. We did get roped into a timeshare exchange program but that’s on us in exchange for free messages. Beach in August has lots of seaweed. The downtown area was bustling and more touristy than we were hoping but overall for a long weekend stay, I enjoyed it more than I anticipated. Oh. Bring bug spray!! It’s like $50 otherwise
Example of activities
Stayed 3 nights in Aug 2025

6/10 Okay

Haydee Olan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad está en buenas condiciones y el personal de las actividades de los bares José y de las actividades Alejandro se portaron esperctacular. El hotel para ser de adultos tiene muchas restricciones y un ambiente demasiado pasivo. De Otra parte la última noche no me percaté que dejé mis gafas de sol sobre la cama y al regresar ya no estaban. Solicité una investigación pero me tocaba regresar y nunca me contestaron. Para mí estuvo bueno para una vez pero no regresaría.
Stayed 4 nights in Aug 2025

8/10 Good

Tmesia R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place even with the animals roaming around
Stayed 4 nights in Aug 2025