Posted Oct 16, 2016
The hotel had such good reviews which apparently were from people who don't travel or stay at bad hotels all the time and aren't bothered by below standards accommodations. We were. The rooms were very old and dated, and what is sad is they could be so improved for very little money. The furniture is over the top wood carved Mexican artisan made, but are decorated in such a tacky manner with such cheap paint if any that it takes away fro the one thing that makes the hotel an original. I had chopped a lamp and shade in half, glued it to the wall beside a gorgeously carved wooded headboard...so sad. Besides the tacky décor, there was no ice. Its a hundred degrees outside and there is no ice or small fridge in the room, no microwave and no coffee. If your not all inclusive, you have to pay for coffee downstairs. The staff is nice but the front desk staff is very impersonal. You don't want to stay in a room that faces the pool as its noise with loud salsa music playing all the time and kids screaming. Ask for a room that doesn't face the pool.