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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

Choose dates to view prices

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
View from room
Lobby
Reception
One Bedroom Plunge Pool Suite King | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪7 min walk‬
  • Playa de los Muertos
    ‪2 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

  • 473 sq ft
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite King

  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite Double

  • 699 sq ft
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

  • 473 sq ft
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub King

  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub Double

  • 699 sq ft
  • Sleeps 5

View all photos for Swim Up King

Swim Up King | Free minibar, in-room safe, desk, iron/ironing board

Swim Up King

  • 473 sq ft
  • Sleeps 3

View all photos for Swim Up Double

Swim Up Double | Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double

  • 473 sq ft
  • Sleeps 4

View all photos for Double

Double | Free minibar, in-room safe, desk, iron/ironing board

Double

  • 473 sq ft
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King | Free minibar, in-room safe, desk, iron/ironing board

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area | LED TV

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

King | Free minibar, in-room safe, desk, iron/ironing board

King

  • 473 sq ft
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area | LED TV

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Conchas Chinas Beach are also within half a mile (1 km).

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.4 miles
  • Playa de los Muertos - 2 min drive - 1.0 mile
  • Los Muertos Pier - 3 min drive - 1.2 miles
  • Malecon - 4 min drive - 2.2 miles
  • Garza Blanca Beach - 6 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 1,001 reviews
$409 nightly
The price is $409
May 31 - Jun 1
Total includes taxes and fees
Velas Vallarta Suites Resort All Inclusive

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

How close is Hyatt Ziva Puerto Vallarta - All-inclusive to the airport?

Hyatt Ziva Puerto Vallarta - All-inclusive is 9.9 mi (34-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on Jun 30, 2025 start from $305.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Ziva Puerto Vallarta - All-inclusive.

How close is Hyatt Ziva Puerto Vallarta - All-inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer free breakfast?

Hyatt Ziva Puerto Vallarta - All-inclusive does not offer free breakfast.

Is there a casino at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, there is no casino at this property, but Vallarta Casino (10-min drive) and Winclub Casino Platinum (12-min drive) are nearby.

What time is check-in at Hyatt Ziva Puerto Vallarta - All-inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Ziva Puerto Vallarta - All-inclusive?

This property offers free self parking.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a pool?

Hyatt Ziva Puerto Vallarta - All-inclusive features 4 outdoor pools and a children's pool.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Mexican cuisine and pool views.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a spa?

Pamper yourself with a day at Vita Mar Spa, where you can enjoy reflexology, detox wraps, and hydrotherapy.

How close is Hyatt Ziva Puerto Vallarta - All-inclusive to downtown Puerto Vallarta?

Hyatt Ziva Puerto Vallarta - All-inclusive is 5 mi away from Puerto Vallarta.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 812 out of 1267 reviews
Rating 8 - Good. 247 out of 1267 reviews
Rating 6 - Okay. 109 out of 1267 reviews
Rating 4 - Poor. 60 out of 1267 reviews
Rating 2 - Terrible. 39 out of 1267 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing.
Stayed 7 nights in Mar 2025

8/10 Good

Kaycee

Stayed 7 nights in Feb 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
Property was clean. There were not a lot of activities to do. We stayed in the preferred building and the pounding of the waves roared all night through the windows.
Stayed 4 nights in Dec 2024

10/10 Excellent

Korina

Liked: Cleanliness, staff & service, property conditions & facilities
Wow, how wonderful everything was! So many whales in the ocean and iguanas everywhere. The staff were all so friendly and attentive. Our favorite was the kitty who lives at the Blaze restaurant🐱
Stayed 3 nights in Feb 2025

10/10 Excellent

Mahsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 4 nights in Feb 2025

4/10 Poor

Teri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We purchased a swim up room for 3 people. When purchased no notification that there was going to be construction on site . The construction was in the room right above us with hammering, sawing and toxic fumes all day long. The resort eventually moved us to a standard room with no balcony and no swim up pool with the promise of a certificate for our next visit to stay in a swim up room. We are now going on 2 months and no certificate has been received. I’ve contacted the resort several times and still no certificate.
Stayed 4 nights in Dec 2024

6/10 Okay

THEODOR

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Feb 2025

10/10 Excellent

Carmen

Liked: Staff & service, property conditions & facilities
Enjoyed our stay at hotel Ziva. Staff were great and the hotel is very clean. The buffet wasn’t the greatest but the other restaurants were great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Camilla

Stayed 1 night in Feb 2025

6/10 Okay

Nguyen

Traveled with group
The customer service was not as great in the dining and bars. Staff did not go above and beyond from what we have experienced in the past. The staff was nice though. There was not enough shows offered in the evening.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 5 nights in Feb 2025

8/10 Good

Mustafa, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5
Stayed 4 nights in Feb 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a private beach, staff was friendly.
Stayed 10 nights in Feb 2025

10/10 Excellent

Brian Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our time here! The staff are great and always ready to help. I could mention some names that I remember but I fear that I would also forget some names who were also great! The buffet has very many choices to suite whatever you may feel like eating. Great service at the restaurants as well. Water and ice are excellent. The pools are nice and clean and always with a few trees so you can have full sun or shade while you swim. The ocean is easy to walk in with the hardpacked sand at your feet, no need for water shoes! Just be ready to jump with the occasional higher waves when they come! The long sandy beach is private to the resort. There were only a few authorized vendors selling hats, blankets and trinkets and they were not pushy in the least. This makes it very easy to relax on the beach without being constantly sold to which is what I hear is often happening at other resorts with shared beaches. If you are looking to party hard with friends or just relax and rest quietly, this property is so big that you have many different areas to choose from to spend your time the way that you want! When I return to Puerto Vallarta, I will choose this place again and I have already recommended it to my friends and family. If I would have one complaint, it would be that I never once saw a mariachi band playing at the resort or for the one day that we went into the town. Perhaps this is considered too old fashioned now? Or just the wrong timing?
Stayed 5 nights in Feb 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful self-contained property. Excellent staff, excellent food, beautiful setting
Stayed 6 nights in Jan 2025

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ziva has lost its Ziva quality regarding drinks and meals, what they offer in the All Inclusive is like a Three Starts hotel. Very disappointing. If you want a better quality you have to buy it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony Joseph

Stayed 4 nights in Feb 2025

10/10 Excellent

Thu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Nice and clean. Had a fabulous vacation. Will be back!
Stayed 5 nights in Feb 2025

2/10 Terrible

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Donna Baten

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that there was not loud music playing all through the day! The property was meticulously maintained! The food was excellent, loved that there was a coffee shop.
Stayed 6 nights in Feb 2025

6/10 Okay

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was fine, the restaurants were just ok, nothing memorable, but ok. The facility is nice, but in the main tower were we stayed think needs improvement, hallways look outdated, room was ok, the mirror was almost falling and I didn’t like the holder for shampoo and conditioner. But we had a good time there. Room service was really nice. Room service food was good, same like the buffet. And the Asian restaurant, but the steakhouse was ok, and the Mexican restaurant needs improvement the food was just ok. Being in mexico for sure they can do better .
Stayed 7 nights in Jan 2025