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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Playa del Carmen Maritime Terminal

Choose dates to view prices

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Property video
Buffet
Room amenity
In-room safe, blackout drapes, iron/ironing board, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • All inclusive

Explore the area

View in a map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Room Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • 290 sq ft
  • Sleeps 4

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

8.0 out of 10
Very good
(9 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

8.2 out of 10
Very good
(130 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

7.6 out of 10
Good
(10 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Partial Ocean View

7.8 out of 10
Good
(12 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 4

View all photos for Room Superior with Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Pool View

  • 290 sq ft
  • Sleeps 4

View all photos for Room Premium with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

On the beach.Within a 10-minute walk of this Luis Donaldo Colosio resort, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Coco Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Avenida - 11 min walk - 0.6 miles
  • Quinta Alegría Shopping Mall - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Pizza Italia - ‬6 min walk
  • ‪Piaggia Ristorante Ítalo Mediterráneo - ‬4 min walk
  • ‪La Vagabunda - ‬5 min walk
  • ‪San Lucho Mezcaleria - ‬7 min walk
  • ‪the reef restaurant - ‬2 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 8762 sq ft of conference space
  • 814 sq m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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The Reef Playacar Beach Resort & Spa
  • On private beach
  • Pool
  • All inclusive
  • Spa
4.1 out of 5, Very Good, 1,014 reviews
$230 nightly
The price is $280
Dec 9 - Dec 10
Total with taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night
  • Destination fee: USD 1.24 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

How close is The Reef Coco Beach Resort & Spa- Optional All Inclusive to the airport?

The Reef Coco Beach Resort & Spa- Optional All Inclusive is 23.4 mi (259-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at The Reef Coco Beach Resort & Spa- Optional All Inclusive on Jan 4, 2026 start from $242.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Reef Coco Beach Resort & Spa- Optional All Inclusive.

How close is The Reef Coco Beach Resort & Spa- Optional All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive offer free breakfast?

The Reef Coco Beach Resort & Spa- Optional All Inclusive does not offer free breakfast.

Is there a casino at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

No, there is no casino at this resort, but Riviera Gran Casino (3-min drive) is nearby.

What time is check-in at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

This resort offers free self parking.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a pool?

The Reef Coco Beach Resort & Spa- Optional All Inclusive features an outdoor pool and a children's pool.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a restaurant?

The Reef Coco Beach Resort & Spa- Optional All Inclusive is home to Samurai - premium only, which features Japanese cuisine.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a spa?

This resort has a spa, which features body treatments, mani/pedis, and Swedish massages.

How close is The Reef Coco Beach Resort & Spa- Optional All Inclusive to downtown Playa del Carmen?

The Reef Coco Beach Resort & Spa- Optional All Inclusive is 1 mi away from Playa del Carmen.

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1014 reviews
Rating 8 - Good. 260 out of 1014 reviews
Rating 6 - Okay. 152 out of 1014 reviews
Rating 4 - Poor. 71 out of 1014 reviews
Rating 2 - Terrible. 86 out of 1014 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kira

Traveled with partner
Disliked: Property conditions & facilities
This was not whats pictured. The rooms are small. We asked to be away from too much sound and they put us tight next to the pool and the party that was! It sounded like the DJ was in our room. The bed was a brick. The room was sparse to say the least. We left that day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yazgel Helena Berrio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me quede con mi familia por 6 días y todo estuvo excelente, es el lugar ideal para descansar, disfrutar de la playa y desconectarse… Todo el staff fue muy amable y hasta le prepararon comida especial a mi hijo para la cena, ya que no le gustan muchas cosas. En general la comida muy rica y variada. Sin duda volveremos… Lo único que entrian que mejoran es el olor a humedad que a veces se siente en las habitaciones.
Stayed 5 nights in Aug 2025

4/10 Poor

Dorothea Charlotte

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Dining was limited. Not fresh breakfast. Cheap selections. Alcohol was not real. Beach had a bad smell and dirty. Not much to do on the resort. Not worth the money. Pictures are deceiving.
Stayed 3 nights in Aug 2025

4/10 Poor

Andrew

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival, I knew this was not a premium resort. The entire lobby is an open air concept with no air conditioning. The lobby, check in desk, concierges, excursion/travel planners, and common areas are all non air conditioned. The rooms are typical hotel style rooms with old decor and worn furniture. Beds are harder than the floors. BEWARE, this is a timeshare resort!!! They will attack you at check in and do all they can to “give” you free excursions, free travel, even free credit cards to buy things from the gift shop if you’ll only attend a 90 minute timeshare orientation. If you refuse, the timeshare sales rep will glare at you and make you feel very unwelcome the remainder of your stay. The entire resort has a moldy mildew smell. ALSO, THIS RESORT BOOST OF AN ALL INCLUSIVE EXPERIENCE, YET EVERYTHING COSTS EXTRA! Premium liquor cost more, they only offered us 4 brands under the all inclusive package we purchased. Also, they have 3 restaurants and require reservations. The Japanese restaurant costs extra per person and then they charge you extra for shrimp or lobster!! AND the pool closes at SEVEN pm!!! The ONLY entertainment this resort has is the pool and it closes BEFORE DARK!!!! You get a key card for the room and one for a pool towel. It’s an extra charge if you lose a room/towel card. AND, the front desk picks up the phone and just hangs up, so you have to walk to the front desk to make reservations! Restaurants don’t open until 6:30!
Stayed 3 nights in Aug 2025

8/10 Good

jose

Traveled with partner
Liked: Cleanliness
I like the proximity to the beach
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at resort, staff was great, beach was nice, food was great !!!!!!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Gladys

The beach was not cleaned. There’s was way too many locals going in and walking around. Feeling unsafe
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Reef Coco Beach in Playa del Carmen and upgraded to the Premium package—definitely worth it! From the moment we arrived, the service felt elevated. We were greeted with a welcome drink and a bottle of wine in the room, and the minibar was restocked daily, which was a great touch. The beach is beautiful and steps away, though a bit narrow in places. The VIP bar (Bar & Mar) was perfect for relaxing with premium cocktails in a more private setting. Having access to the Japanese restaurant Samurai was a highlight—delicious food and fun teppanyaki-style cooking. We also loved that we could use the amenities at the sister resort (Reef Playacar)—they even included the shuttle!
Stayed 6 nights in Aug 2025

2/10 Terrible

Heidy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of variety of food. The buffet is so limited. The soap smell
Stayed 5 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was my best vacation
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location- clean - beachfront- pretty environment- easy access to go out and explore Playa del Carmen which was really why we stayed here- and that was the best part! It is a lovely hotel but it is also a vacation club so you have to deal with the assault of “ options” to be a “ gold member” or upgrade to all inclusive- and the whole “ buffet scene” was less than delicious. Drinks were also cheap liquor unless you’re a “ gold member”and the swim up bar- that was like a bad scene from the love boat!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, with plenty of food around for good prices and free tequila everywhere. Just magic.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jennifer Michelle, Cypress

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Horrible. Check Google for reviews. There’s not enough space on here to put my review. The resort itself is beautiful has a nice pool and plenty of seating around. Booked private pick up from airport and he was 20 minutes late so we got bombarded with taxi solicitors. When we arrived at resort, we were told there was an upgrade if we wanted top shelf or Japanese restaurant, but I had already paid the upgrade online so I’m a little confused. Food was disgusting. You have two places to eat the snack bar or the buffet otherwise you have to find a time that you fit in the restaurants because they only take six people at a time. The hibachi used fajita beef. Resort Staff was rude. Drinks were gross tasted like sweet n low with water. The snack bar must use soy burgers. The hotdog was an oversized Vienna sausage. Bar refused to give us a cup of water because they didn’t open for another 20 minutes. Bed was like sleeping on floor. Pillows were over stuffed. Room smelled like sewage and sulfur. There’s no daily entertainment besides water aerobics. There’s no night entertainment besides for an hour at 9 PM. In the end, this place is called Leading Vacation Club & they will waste a day of your vacation trying to sell you a timeshare for $40-90k because you have to have breakfast with them & then go listen to them in a room and you already missed the departure for an excursion.After declining to buy it the people that acted like they were your best friends never acknowledge you again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome. Inside was perfect. There was a bar, staff was attentive and i was able to schedule my tours there in the lobby. The pool has a bar, staff was friendly and wuick to serve. They have activities like ping pong, you can play golf, the pool is open until 9pm. Food was delicious.
Buffet all inclusive
Italian restaurant With reservation only at hotel
Beach
Our view
Stayed 5 nights in May 2025

2/10 Terrible

Narine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Substandard buffet, dirty pool, broken pool tiles, ants around the pool area, unbearable odor
Stayed 5 nights in Aug 2025

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are very deceiving !!! The whole property smelled. Mold on the bathroom doors. Food and horrible. I would not step in the pool.. it had broken tiles and luke warm water.
Stayed 5 nights in Aug 2025

8/10 Good

Jody

Stayed 2 nights in Jul 2025

4/10 Poor

Juan j.

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Not happy with the service
Stayed 3 nights in Jul 2025

10/10 Excellent

Edgar

Stayed 7 nights in Jul 2025

2/10 Terrible

jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No return never the pool condition.the.roof no maintanence
Stayed 3 nights in Aug 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very family-oriented. The à la carte dining options, the Mexican restaurant, and the Japanese restaurant were amazing. Miguel Angel at the Mexican restaurant was amazing, and Noe at the sports bar was great.
Stayed 7 nights in Jul 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

I had to check out of the hotel early because the bed was rock hard. When I tried getting service at the pool side snack bar it took forever. Within two hours of being there, we wanted to check out. The beach in front of the hotel is a marina...not appealing. There was seaweed everywhere on the beach and it smelled. The hotel receptionist was nice and when I went back up to say i was checking out, she helped me and told me I was going to get a refund for the 7 nights. I had booked 9 nights and there was a penalty for checking out early of one night (which was fine). However, after repeated attempts they have not issued my refund on my credit card!!! i incorrectly booked the room for 2 adults and one child...my child was 10 and forgot to change his age and it said he was 2 yrs old. again fine, i needed to pay $360 cash for 9 nights at $40/nt. When i checked out that same day, they refunded me for 7 nights $280...again, okay. but it's been 4 weeks now and I'm still awaiting for my refund for the 7 nights. Hotels.com has been absolutely terrible in helping me with this issue as well. Ever since Expedia bought them out, the service with hotels.com is almost as terrible and the Reef Coco. hotel manager reading this review, please make this right and honor your word of giving me a refund. Also, I can tell your reviews are bot reviews...stop paying for bots to boost up your review ratings.
Stayed 9 nights in Jul 2025

6/10 Okay

Maria

Disliked: Amenities
I was very unhappy with the room we were staying. There was issues with the sink. We had reported it to the front desk. But it seems like they didn’t care. We were in water in the bathroom for three days. Until finally someone came to the bathroom and take care of it the problem…….than two days before our check out date employees after employees keep asking what time we we’re going to check out. It was annoying because we were just trying to relax!!! Overall I will give you nothing, but complains!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025