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At this Gonzalo Guerrero hotel, you'll be within a 5-minute walk of Mamitas Beach Club and Quinta Avenida. Playa del Carmen Maritime Terminal is within 2 miles (3 km) and Xcaret Eco Theme Park is within 9 miles (15 km).
A full-service spa, 3 restaurants, and 4 outdoor pools are all featured at this luxury hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Bring the family and enjoy the children's club, children's pool, and kid-friendly dining.
Free Internet, iPod docks
The 314 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include furnished balconies, iPod docks, and 24-hour room service.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Grand Hyatt Playa Del Carmen Resort you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a steam room. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Grand Hyatt Playa Del Carmen Resort offers 314 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. 47-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily.
The Grill at 1 26 - This beachfront steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
La Cocina - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Cenote Spa has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts MXN currency only for all onsite payments, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
All Inclusive Promotion
Book a stay in an "All Inclusive" rate plan and receive all meals free of charge (Christmas dinner, Christmas brunch, and New Year's Eve dinner are not included).
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.