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JW Marriott Orlando Grande Lakes

4-star property
4040 Central Florida Pkwy, Orlando, FL 1-855-201-7819
4.6 out of 5
Wonderful!
See all 14 travelocity Reviews

"Iv been staying there every time I go to Orlando ,such a nice hotel I love the breakfast and pool area it’s super nice as well ,people are super frien ... " More

By a verified traveler on Mon 19 Jun 2023

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Hotel Description

Family-friendly 4-star hotel near Aquatica

On lake

Within 3 miles (5 km) of this Orlando hotel, you'll find The Ritz-Carlton Golf Club and Aquatica. Orange County Convention Center and Pointe Orlando are also within 6 miles (10 km).

18-hole golf course

This smoke-free hotel features a golf course, a full-service spa, and 4 restaurants. Families will appreciate the arcade/game room, onsite laundry facilities, and supervised childcare. Traveling on business? Take advantage of the business center, express check-in, and valet parking.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$327* Per night/room Oct 29 - Oct 30

Family Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Resort View (Mobility w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

JW Marriott Orlando Grande Lakes ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Orlando Grande Lakes

Everyone (7) Couples (2) Family (5)
5 out of 5
Iv been staying there every time I go to Orlando ,such a nice hotel I love the breakfast and pool area it’s super nice as well ,people are super friendly ,I highly recommend this hotel

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 20, 2023 by Front Office Manager

Dear Marcelo, Thank you for choosing us again and sharing your experience at JW Marriott Orlando, Grande Lakes. We appreciate the kind remarks as we are always striving to provide each guest with a distinctive experience so they can leave richer than when they arrived. We devote our attention to craft and detail, and we are pleased knowing the breakfast and cordial associates enhanced your time with us. We are also delighted that our inspired service and surroundings exceeded your expectations and that you particularly loved the refreshing pool. Thank you again for the recommendations; we look forward to your next visit. Best Regards,Deana HalawehFront Office Manager

5 out of 5

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jul 3, 2023 by Front Office Manager

Dear William, Thank you for staying at JW Marriott Orlando, Grande Lakes. We appreciate the kind rating, as we are always striving to provide each guest with a distinctive experience so they can leave richer than when they arrived. It was our pleasure to have you as our guest, and we hope to see you again soon.Best Regards,Deana Halaweh,Front Office Manager

5 out of 5
Beautiful surroundings inside and outside of hotel

Posted by , from ST AUGUSTINE BEACH on Sep 16, 2022

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Comment from Hotel Management

Sep 17, 2022 by Front Office Manager

Dear Lucia, Thank you for sharing your experience at JW Marriott Orlando, Grande Lakes. We appreciate the kind remarks as we always strive to provide each guest with a distinctive experience so they can leave richer than when they arrived. We look forward to seeing you again soon.Best Regards,Deana HalawehFront Office Manager

5 out of 5
Gorgeous grounds and pool area; amazing lazy river.

Posted by on Apr 24, 2022

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Comment from Hotel Management

Apr 25, 2022 by Assistant Front Office Manager

Dear Julie, thank you for your generous review of JW Marriott Orlando, Grande Lakes. We want our guests to leave well balanced and with replenished spirits; therefore, we are delighted to know you loved our inspiring surroundings and enriching amenities, including our beautiful pool and relaxing lazy river. We hope to welcome you again soon. Best Regards, Abby Danowitz, Assistant Front Office Manager

5 out of 5
you also get sue of the Ritz Carlton pools! very helpful because there is construction going on (4-1-22) that has the hot tubs at JW ripped up. The are putting in new hot tubs and waterside apparently. Very happy with the hotel, but they are very low key about all the amenities they have available. ASK! lots to do, we were not bored and barely left the hotel. nice place! Killer pool but it is the laziest lazy river (no current)

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 3, 2022 by JW Marriott

Thank you for your feedback and review.

2 out of 5
Our room wasn’t clean, and the sheets were not changed. There was hair on the sheets! Waited 2 hours for housekeeping to come. Staff was extremely rude and unhelpful. Not worth the money.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 21, 2022 by Assistant Front Office Manager

Dear Amy, thank you for choosing us for your recent visit. We are genuinely sorry for the concerns you had with housekeeping. We always want to provide thoughtful and genuine hospitality from each member of our team, and we are grateful for the feedback that helps us shape quality, tailored experiences. We have addressed your comments and taken the proper action to ensure it is not repeated. We appreciate your patience and hope you will consider staying with us again. Best Regards, Abby Danowitz, Assistant Front Office Manager

4 out of 5
biking boating good dinners nice pool at the ritz

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by Front Office Manager

Dear Eran, thank you for choosing JW Marriott Orlando, Grande Lakes, and for posting a review. We are delighted to know you had a great stay with us. It was a pleasure being part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit. Best Regards, Julie Walsh, Front Office Manager

5 out of 5
We thoroughly enjoyed our weekend getaway to this property. The resort and restaurants were beautifully decorated and the pools and lazy river were wonderful.

Posted by on Aug 27, 2021

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Comment from Hotel Management

Aug 29, 2021 by Front Office Manager

Dear Bradley, thank you for your excellent review of JW Marriott Orlando, Grande Lakes. It is great to know you loved not only elegant resort and restaurants but also our premium amenities, including our pools, relaxing lazy river, and much more. Located on 500 beautiful acres, we provide a quiet retreat, yet are still just a short distance from Orlando's exciting attractions. We hope to see you soon. Best Regards, Julie Walsh, Front Office Manager

5 out of 5

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 12, 2021 by Manager

Hello Valued Guest, On behalf of our team at JW Marriott Orlando Grande Lakes, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Best Regards, Julie Walsh Front Office Manager

5 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by Resident Manager

Dear Guest, thank you for choosing JW Marriott Orlando, Grande Lakes, and for the wonderful rating. We pledge to provide the finest service and accommodations, and we are pleased you enjoyed your time with us. We hope you will choose us every time your travels bring you to the city. Best Regards, Jamie Caraher, Resident Manager

About the JW Marriott Orlando Grande Lakes

Location 4040 Central Florida Pkwy, Orlando, FL 32837

Property Features

JW Marriott Orlando Grande Lakes offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms. An outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly JW Marriott Orlando Grande Lakes. You'll have access to the outdoor pool at a partner property. An area shuttle within 5 miles and a bus station shuttle are available for a fee. For a fee, parking is available. This 4-star Orlando hotel is smoke free.

  • 1010 guestrooms or units
  • 26 levels
  • 4 dining venues
  • Meeting rooms
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 4
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Area shuttle within 5 miles and bus station shuttle available for a surcharge
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Orlando Grande Lakes offers 1010 air-conditioned accommodations with iPod docking stations and video-game consoles. Beds feature pillowtop mattresses. 65-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Orlando hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Primo - This restaurant specializes in Italian cuisine and serves dinner only.

Citron, An American Brass - This brasserie specializes in American cuisine and serves breakfast only. Open daily.

Whisper Creek Farm - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

EvrBar - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Starbucks - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Parasailing nearby
  • Volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Sailing nearby

Spa Services

THE RITZ-CARLTON SPA has 40 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 40
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 53.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 34 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 36 per day (in/out privileges)
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Lakes JW Marriott
  • Grande Lakes Marriott Orlando
  • JW Grande Marriott Orlando
  • JW Marriott Grande Lakes
  • JW Marriott Grande Lakes Hotel
  • JW Marriott Grande Lakes Hotel Orlando
  • JW Marriott Orlando Grande Lakes
  • JW Orlando Grande Lakes Marriott
  • Marriott JW Orlando
  • Orlando JW Marriott
  • Jw Marriott Orlando Grande Lakes Hotel Orlando
  • JW Marriott Orlando Grande Lakes Hotel
  • Marriott Orlando Grande Lakes
  • JW Marriott Orlando Grande Lakes Resort
  • JW Marriott Grande Lakes Resort
  • JW Marriott Orlando Grande Lakes Hotel
  • JW Marriott Orlando Grande Lakes Orlando
  • JW Marriott Orlando Grande Lakes Hotel Orlando

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.