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JW Marriott Orlando Grande Lakes

4-star property
4040 Central Florida Pkwy, Orlando, FL 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 12 Travelocity Reviews

"The A/C in our room broke the first night. We woke up sweating since the air went out. They replaced the AC unit the second day but it still never got ... " More

By a verified traveler on Mon 25 Mar 2019

Points Of Interest

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Hotel Description

Family-friendly 4-star resort near SeaWorld® Orlando

On lake

Within 3 miles (5 km) of this Orlando resort, you'll find SeaWorld® Orlando and Discovery Cove. Also, Aquatica is within 3 miles (5 km) and Orange County Convention Center is within 6 miles (10 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 5 restaurants. There's fun for all ages with a lazy river and an arcade/game room, and supervised childcare is an added bonus. Enjoy the 4 outdoor tennis courts and perks like free WiFi.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 998 guestrooms also offer WiFi and pillowtop beds. Other amenities include iPod docks, 24-hour room service, and LCD TVs with satellite channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$204* Per night/room Aug 2 - Aug 3

Studio Suite, 1 King Bed (Lakefront)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guest room, 2 Queen, Lakefront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Guest room, 1 King, Lakefront

Bed Count 1 King Bed Maximum Occupancy 4 Max

JW Marriott Orlando Grande Lakes ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Orlando Grande Lakes

Everyone (11) Family (1)
5 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by Resident Manager

Dear Guest, thank you for choosing JW Marriott Orlando, Grande Lakes, and for the wonderful rating. We pledge to provide the finest service and accommodations, and we are pleased you enjoyed your time with us. We hope you will choose us every time your travels bring you to the city. Best Regards, Jamie Caraher, Resident Manager

3 out of 5
The A/C in our room broke the first night. We woke up sweating since the air went out. They replaced the AC unit the second day but it still never got that cool in the room.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Resident Manager

Dear Guest, thank you for sharing about your stay with us. We apologize for in the inconvenience caused due to the AC unit in your room. We have addressed your comments and taken the proper action to ensure this is resolved immediately. We appreciate your patience, and we hope to host you again so we can show you our commitment to craft and quality Best Regards, Jamie Caraher, Resident Manager

5 out of 5
Everything was very accomidating . we enjoyed our stay and will stay on the property again. If i had anything negative it would be , for the price of the room I would expect free HBO and maybe SHOWTIME movie channels. Istay in resorts all over and most give you free movie channels , I hate Commercials. Also , Lunch , I do not like to eat outside when its 90 degrees outside , and the only other place was all the way at the other end of the Ritz. Other than that , we had a great time . Thank you , and keep up the great work !! Tom Lucas General Manager R.C.Hill Mitsubishi

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 27, 2019 by Resident Manager

Dear Guest, it was a pleasure to welcome you to JW Marriott Orlando, Grande Lakes. We are pleased to know how much you loved your overall stay with us and that you enjoyed our all-encompassing lifestyle at our luxury resort. We also appreciate your valuable feedback as it helps us improve your future experience. Thank you for choosing us, and we look forward to accommodating you again soon. Best Regards, Jamie Caraher, Resident Manager

5 out of 5

Beautiful hotel

We enjoyed our stay at the JW Marriot! It was our first time at this property and definitely won’t be our last. The lazy river was awesome! Bobby our server at the pool bar was so friendly and efficient. Only thing we were disappointed was there was a conference in the lobby area and bar one night which was loud and overwhelming for the kids and the canoes/paddle boats were closed due to renovations. Would have like to have rented them. Great food especially the sushi bar! Beautiful property!

Posted by , from canada on Aug 2, 2018

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5 out of 5
Great stay beautiful hotel but was unaware of $30 overnight parking fees in addition to $35 resort fees.

Posted by , from Miami,Florida on Jul 16, 2018

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3 out of 5

Not as we remembered!

Pros: The lazy river and outdoor experience around the pool. Live music was pleasing.
The hotel seems a bit tired. Worn carpeting in stairways to pool area, worn, raised, carpeting in room. The lock on the bathroom door was broken in our room. There was no hot water on the morning we left at 6:30 a.m. for showering. Not so sure we will come back. When you pay the per night rate you pay for this hotel you expect these basic amenities to be flawless.

Posted by on Apr 3, 2018

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Comment from Hotel Management

Jun 21, 2018 by Manager

Dear Guest, Thank you for your recent stay and for the candid review. We want every guest who stays with us to have a rich experience with inspiring settings. We fell short of making that happen for you, and we apologize. We are very sorry for the issues with your shower. We are grateful for the feedback and we hope you will return for the seamlessly crafted stay you should have experienced this time. Best Regards, Jamie Caraher Resident Manager

5 out of 5

Great hotel!!

This hotel was amazing. My husband and I will be coming back

Posted by on Jun 12, 2017

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5 out of 5

Amazing Stay

Pros: Clean and very accommodating. Amazing stay for family or romantic get away.
Cons: The food pricing was insane. But it was very delicious
Location: Horseback riding, the theme park attractions and Lake Bryan!
Me and a few of my girlfriends wanted a quick get away! The check-in was quick and easy. They staff was friendly and accommodating. The lazy river was amazing and being able to go to the Ritz Carlton next door to use the pool was a plus because at times of course there were a lot of children in the lazy river. I will say that food was really good however very pricey $$$. Housekeeping was prompt and thorough each morning. There was always taxi and car services available which was pricey $$$ however we took Uber. I would definitely come back.

Posted by , from Alexandria,VA on Aug 13, 2015

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5 out of 5

Excellent place to stay in Orlando!

I travel often and this was one of the top locations for staff quality and care! The staff was truly great. The hotel food was excellent and family friendly. The accommodations were comfortable and very clean. The location was perfect in that we were a short shuttle ride from all the Disney Parks and Universal Studios but not too close to be in the constant Disney hustle and bustle. It was like being at a family friendly yet calm and upscale resort.

Posted by , from Chicago, IL on Aug 7, 2015

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5 out of 5

Family Vacation

We had a wonderful stay at this resort. The food was excellent, the staff very helpful and knowledgeable of the area activities and parks. The lazy river was relaxing just as the resort atmosphere was as well.

Posted by , from Philadelphia PA on Jun 29, 2015

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About the JW Marriott Orlando Grande Lakes

Location 4040 Central Florida Pkwy, Orlando, FL 32837

Property Features

JW Marriott Orlando Grande Lakes offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly JW Marriott Orlando Grande Lakes. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 4-star Orlando resort is smoke free.

  • 998 guestrooms or units
  • 26 levels
  • 5 dining venues
  • 2 coffee shops
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Supervised kid's activities (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 4
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (16.3 km / 10.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Orlando Grande Lakes offers 998 air-conditioned accommodations with iPod docking stations and video-game consoles. Beds feature pillowtop mattresses. 65-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Primo - This restaurant specializes in Italian cuisine and serves dinner only.

Citron, An American Brass - This brasserie specializes in American cuisine and serves breakfast only. Open daily.

Whisper Creek Farm - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

The Lobby Lounge & Sushi - This sushi bar specializes in sushi and serves dinner only. Open daily.

Quench Poolside Bar - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a lazy river, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Parasailing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Yoga classes/instruction on site

Spa Services

The Ritz-Carlton Spa has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Number of treatment rooms 11
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered from 6 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 20.00 per person (one-way)
  • Airport shuttle fee per child: USD 20.00 (one-way)
  • Self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Lakes JW Marriott
  • Grande Lakes Marriott Orlando
  • JW Grande Marriott Orlando
  • JW Marriott Grande Lakes
  • JW Marriott Grande Lakes Hotel
  • JW Marriott Grande Lakes Hotel Orlando
  • JW Marriott Orlando Grande Lakes
  • JW Orlando Grande Lakes Marriott
  • Marriott JW Orlando
  • Orlando JW Marriott
  • Jw Marriott Orlando Grande Lakes Hotel Orlando
  • JW Marriott Orlando Grande Lakes Hotel
  • Marriott Orlando Grande Lakes
  • JW Marriott Orlando Grande Lakes Resort
  • JW Marriott Grande Lakes Resort
  • JW Marriott Orlando Grande Lakes Resort
  • JW Marriott Orlando Grande Lakes Orlando
  • JW Marriott Orlando Grande Lakes Resort Orlando

You should know

  • JW Marriott Orlando Grande Lakes offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.