4.5 out of 5

"This hotel was amazing. My husband and I will be coming back " More

By a verified traveler on Mon 12 Jun 2017

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Hotel Description

A family-friendly stay in Orlando awaits you at JW Marriott Orlando Grande Lakes. You'll be 3 km (1.9 mi) from Discovery Cove and 3.3 km (2.1 mi) from Aquatica. Highlights at this resort include 5 restaurants, 2 spa tubs, and a full-service spa.

All 998 rooms feature LCD TVs with satellite channels, and you can enjoy iPod docks, sofa beds, and WiFi. Nice touches to enhance your stay include soaking tubs and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Additionally, 24-hour room service, wired Internet, and separate bathtubs and showers are available.

A day of pampering at The Ritz-Carlton Spa can include massages and mani/pedis along with access to the steam room. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the golf course, outdoor swimming pool, fitness center, and lazy river. Business travelers can take advantage of meeting rooms, a business center, and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4-star Orlando resort include SeaWorld® Orlando and Orange County Convention Center.

JW Marriott Orlando Grande Lakes ratings based on 41 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Not as we remembered!

Pros: The lazy river and outdoor experience around the pool. Live music was pleasing.
The hotel seems a bit tired. Worn carpeting in stairways to pool area, worn, raised, carpeting in room. The lock on the bathroom door was broken in our room. There was no hot water on the morning we left at 6:30 a.m. for showering. Not so sure we will come back. When you pay the per night rate you pay for this hotel you expect these basic amenities to be flawless.

Posted by on Apr 3, 2018

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5 out of 5

Great hotel!!

This hotel was amazing. My husband and I will be coming back

Posted by on Jun 12, 2017

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5 out of 5

Amazing Stay

Pros: Clean and very accommodating. Amazing stay for family or romantic get away.
Cons: The food pricing was insane. But it was very delicious
Location: Horseback riding, the theme park attractions and Lake Bryan!
Me and a few of my girlfriends wanted a quick get away! The check-in was quick and easy. They staff was friendly and accommodating. The lazy river was amazing and being able to go to the Ritz Carlton next door to use the pool was a plus because at times of course there were a lot of children in the lazy river. I will say that food was really good however very pricey $$$. Housekeeping was prompt and thorough each morning. There was always taxi and car services available which was pricey $$$ however we took Uber. I would definitely come back.

Posted by , from Alexandria,VA on Aug 13, 2015

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5 out of 5

Excellent place to stay in Orlando!

I travel often and this was one of the top locations for staff quality and care! The staff was truly great. The hotel food was excellent and family friendly. The accommodations were comfortable and very clean. The location was perfect in that we were a short shuttle ride from all the Disney Parks and Universal Studios but not too close to be in the constant Disney hustle and bustle. It was like being at a family friendly yet calm and upscale resort.

Posted by , from Chicago, IL on Aug 7, 2015

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5 out of 5

Family Vacation

We had a wonderful stay at this resort. The food was excellent, the staff very helpful and knowledgeable of the area activities and parks. The lazy river was relaxing just as the resort atmosphere was as well.

Posted by , from Philadelphia PA on Jun 29, 2015

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4 out of 5

Excellent pool and lazy river area

It was a beautiful experience, the free shuttle, friendly staff and beautiful facilities made the trip exceptional. Options for outdoor activities including golfing, boating etc is also a possibility for folks not Disney minded.

Posted by on Jun 19, 2015

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4 out of 5

GREAT HOTEL, COMFY BEDS, WONDERFUL POOL

Pros: lazy river, pool, comfy beds, beautiful hotel
Cons: PARKING
Location: within 5 minutes to Sea World and Discovery Cove, only a couple minutes to all parks, convenient
We were there for a graduation, got a great price from travelocity.. Hotel is first class, beautiful, very nice pool, great lazy river, friendly staff, beautiful property, beds are very comfortable. Only downfall was the lack of parking.. and having to hike to park.. you should definitely use their valet service to avoid parking problems. Also when you pay for the "resort fee" you can venture next door to the Ritz Carlton and use their facilities too, their pool, kayaks, paddle boats, etc. We will definitely stay there again.

Posted by , from Tampa on May 26, 2015

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5 out of 5

Comfort for my family

Pros: Clean and royalty
Cons: n/a
Location: n/a
I had no time to look around hotel. But when we came back from tour, it was nice to have comfy place!

Posted by , from North York,ON on Mar 23, 2015

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5 out of 5

LOVE, LOVE, LOVE This place!

Pros: Close restaurants, Free Internet, Quiet, fabulous pools
I just want to live here! The rooms are lovely, I thought my bed at home was comfy, this put mine to shame! I slept so well, it was wonderful! The property is gorgeous and you feel like you are somewhere exotic out at the pool. The food is very good at the Citron where I had breakfast. Lovely buffet, well priced. Staff is great, they even have turn down service with chocolate!! I didn't want to leave!! Free internet in the public areas, not in the rooms though, there is a charge for that.

Posted by on Sep 24, 2012

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5 out of 5

One of the best hotels of the Orlando area.

Pros: Quiet
The impressive lobby, decor and the aroma of the scent candles mixed with the sound of the water from the gorgeous fountain on an impeccable shined marbled floors makes to this Hotel one of the best to deliver a warm welcome sensation to the guest. Each room nicely decorated and cozy beds. Great room service and turn down at the evenings with a delicious piece of chocolate. The lazy river and pool was a great relief and relaxation after a busy days in the parks. Awesome experience.

Posted by , from Sterling Heights, MI, USA on Sep 20, 2012

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About the JW Marriott Orlando Grande Lakes

Location 4040 Central Florida Pkwy, Orlando, FL 32837

Property Features

JW Marriott Orlando Grande Lakes offers its guests a full-service spa, a golf course, and 2 spa tubs. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, limo/town car service, and meeting rooms. An outdoor pool, a fitness center, and spa services are also featured at the family-friendly JW Marriott Orlando Grande Lakes. Parking is available for a fee. This 4-star Orlando resort is smoke free.

  • 998 guestrooms or units
  • 26 levels
  • 5 dining venues
  • 2 coffee shops
  • 43 conference rooms
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Lazy river
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (16.1 km / 10 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Orlando Grande Lakes offers 998 air-conditioned accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

JW Marriott Orlando Grande Lakes has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

This Florida resort's wide lazy river flows through caves and under waterfalls, emptying into a heated pool. Also on site are a playground and two spa tubs. A children's activity center offers daily activities (surcharges may apply). Complimentary recreation includes three lighted tennis courts, bocce ball, and sand volleyball. Lake activities include fly fishing, eco-tours, kayaking, and nature walks (surcharges may apply). Guests have privileges at The Ritz-Carlton Golf Club, featuring an 18-hole championship golf course designed by Greg Norman and located at the headwaters of the Everglades. A pro shop, clubhouse, and lessons are available, as is the Caddie Concierge program, where caddies serve as resort hosts in addition to providing traditional services (surcharges). The Ritz-Carlton also offers a health spa with saunas, steam rooms, an outdoor lap pool, and fitness classes (surcharges). However, use of the 6,000-square-foot fitness center with cardio equipment and free weights is complimentary to JW Marriott guests. A year-round kids' club caters to ages 5–12 (surcharge). The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Fishing on site
  • Golf driving range on site
  • Ecotours nearby
  • Golfing on site
  • Fitness classes on site
  • Hiking/biking trails on site
  • Volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

Guests of the JW Marriott have access to the 40,000-square-foot Ritz-Carlton Spa. Here you will find an extensive range of services to soothe and revitalize your body and spirit. Take a swim in the outdoor heated lap pool, learn yoga at the 6,000-square-foot Fitness Center, or relax with a gentle massage in one of 40 treatment rooms. For a rejuvenating touch, visit the full-service Carita salon or shop for that perfect fragrance at Tranquility, the spa boutique.

  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Valet parking fee: USD 32.00 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Lakes JW Marriott
  • Grande Lakes Marriott Orlando
  • JW Grande Marriott Orlando
  • JW Marriott Grande Lakes
  • JW Marriott Grande Lakes Hotel
  • JW Marriott Grande Lakes Hotel Orlando
  • JW Marriott Orlando Grande Lakes
  • JW Orlando Grande Lakes Marriott
  • Marriott JW Orlando
  • Orlando JW Marriott
  • Jw Marriott Orlando Grande Lakes Hotel Orlando
  • JW Marriott Orlando Grande Lakes Hotel
  • Marriott Orlando Grande Lakes

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Promotions

20% Off Excursions through Florida Dolphin Tours in Orlando

Book a stay now-June 30, 2018, in any room or rate category for travel now-July 31, 2018, and receive 20% off the price of excursions through Florida Dolphin Tours in Orlando.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Excursions must be purchased by June 30, 2018, for redemption by July 31, 2018. A maximum of 2 tickets per excursion may be purchased using this offer. Offer is only valid for excursions through Florida Dolphin Tours in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.