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4.6 out of 5

"Nice friendly staff and clean " More

By a verified traveler on Fri 13 May 2022

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Hotel Description

Family-friendly 3.5-star hotel near Disney's Typhoon Lagoon Water Park

In entertainment district

Within 3 miles (5 km) of this Lake Buena Vista hotel, you'll find Disney Springs® and Disney's Typhoon Lagoon Water Park. Orlando Vineland Premium Outlets and Epcot® are also within 3 miles (5 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the 24-hour gym and perks like free WiFi.

Free Internet, comfy beds

The 323 individually furnished guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Comforts include premium bedding and pillow menus, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available once per stay.

Standard Room, 1 King Bed, Balcony (W/Sofa Chair)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$114* Per night/room May 31 - Jun 1

Premium Room, 2 Queen Beds (Disney Springs View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Balcony (Disney Fireworks View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds, Accessible (Mobility Tub)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Pool View (Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel

Everyone (12) Couples (4) Family (4)
4 out of 5
Nice friendly staff and clean

Posted by on May 13, 2022

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Comment from Hotel Management

May 13, 2022 by Christine

Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon.

2 out of 5
Hotel was run down, poor customer service. Breakfast was $20.00 a plate for some eggs, bacon and a piece of toast.

Posted by , from GASTONIA on Apr 18, 2022

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Comment from Hotel Management

Apr 28, 2022 by HI Orlando Disney Springs

Thank you for taking the time to write a review in regards to your recent stay with us. We are surprised you feel the hotel needs a refresher as we have completed several renovations over the past couple of years.

5 out of 5
Clean, reasonably priced hotel in a great location

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 16, 2022 by Christine

Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

5 out of 5
No hot breakfast available

Posted by on Jan 8, 2022

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Comment from Hotel Management

Jan 10, 2022 by Christine

Thank you for rating your recent stay a 5 out of 5. We do offer hot a la carte breakfast for purchase 7 days a week in the Palm Breezes Restaurant and Lounge.

5 out of 5
Very quiet and clean

Posted by on Sep 30, 2021

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Comment from Hotel Management

Sep 30, 2021 by Christine

Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon.

5 out of 5
The staff was amazing. They made us feel welcomed and attended to all of our needs. They went above and beyond to make our stay a pleasure.

Posted by , from Venice on Sep 15, 2021

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Comment from Hotel Management

Sep 16, 2021 by Christine

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your feedback and are look forward to welcoming you back real soon!

5 out of 5

Posted by on Aug 22, 2021

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2 out of 5
The hotel itself was good and the guy who worked the bar area super nice! The front desk staff left a lot to be desired. They had issues checking me in. They didnt tell me where anything was. I had to ask the parking attendant where to find my room. I didnt know where the pool was or that there were towels outside at the pool. No one told me I had to pay 20 dollars to self park my car in the parking lot next to the hotel or I could pay 28 dollars to have the parking attendant park my car in the front row of the hotel. The food closes at 10 even thpugh parks closes at 9 which means you wont have time to ger back and eat. There was hair in the bathtub of the room. It is nice hotel but def not staying here again.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Aug 19, 2021 by Christine

We are sorry to hear you did not feel that the front desk didn't explain everything as that is not the norm. If you can please contact the hotel directly so we can coach the agent that checked you in to ensure that this doesn't happen again.

5 out of 5

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 26, 2021 by Christine

Thank you for taking the time to review your recent stay with us. We look forward to welcoming you back real soon!

5 out of 5

Posted by on Jul 9, 2021

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Comment from Hotel Management

Jul 20, 2021 by Christine

Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you back real soon!

About the Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel

Location 1805 Hotel Plaza Blvd, Lake Buena Vista, FL 32830

Property Features

Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 5745 square feet (534 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel. Parking is available for a fee. This 3.5-star Lake Buena Vista hotel is smoke free.

  • 323 guestrooms or units
  • 14 levels
  • 2 buildings
  • 5745 sq ft of conference space
  • 534 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel offers 323 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lake Buena Vista hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Pillowtop beds
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:30 AM.

Palm Breezes Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Palm Breezes Lounge - This bar serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Select parcel deliveries will be accepted for a surcharge. The property cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 21 for adults, USD 0 and USD 0 for children (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Lake Buena Vista Downtown
  • Holiday Inn Lake Buena Vista Downtown
  • Lake Buena Vista Downtown Holiday Inn
  • Holiday Inn Orlando Disney Springs™ Area Hotel Lake Buena Vista
  • Holiday Inn Orlando Disney Springs™ Area Lake Buena Vista
  • Holiday Inn Orlando Disney Springs™ Area
  • Holiday Inn Orlando Disney Springs® Area Hotel
  • Holiday Inn Orlando Disney Springs® Area
  • Holiday Inn Orlando
  • Holiday Inn Orlando Disney Springs® Area
  • Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel Hotel

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.