"Great location, great staff, great rooms " More
In Lake Buena Vista
You'll find Disney Springs™ and Splitsville Luxury Lanes & Dinner Lounge within 2 miles (3 km) of this hotel. House of Blues Orlando and Orlando Vineland Premium Outlets are also within 3 miles (5 km).
2 outdoor tennis courts
This smoke-free hotel features 2 outdoor tennis courts, an outdoor pool, and a restaurant. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.
Mar 28, 2023 by General Manager
Dear Sarah,We're disappointed that your experience was not what it should have been. We sincerely apologize for the delay with your check-in, and we'll discuss this with our team. Thank you for taking a moment to share your thoughts, and we wish you safe travels.Craig Williams,General Manager
Jan 10, 2022 by Mara
Thank you for staying with us and for your feedback. We sincerely apologize for the water, bed, and shower issues. We will speak to the housekeeping and maintenance department of your feedback. This feedback will assist on us creating better experience. We hope this does not discourage you from staying with us in the future.
Dec 20, 2021 by Mara
Thanks so much for your feedback! We can't wait to welcome you back!
Jul 24, 2021 by Amanda
Thanks for staying with us. We appreciate your feedback!
Mar 14, 2021 by Mohammed M
Thank you for staying with us and taking the time to share your feedback! We are sorry to hear you were not satisfied with your room and truly apologize for the poor check in experience. We will address the issue with our Front Desk team to make sure it won't happen again. Thank you again for your review and we hope you will give us another chance.
Mar 2, 2021 by Renee
Thank you for staying with us and your feedback. We hope to see you again soon.
Jan 2, 2021 by Renee G
Thank you for choosing the DoubleTree Suites by Hilton Orlando - Disney Springs Area. We pride ourselves on excellent guest service and strive to Create A Rewarding Experience for all of our guests during every interaction. I am so delighted to see your recent stay with us exceeded your expectations, and will be sharing your survey and your feedback with our management and team so they can see where we shine and where we need to improve in the future.
Sep 27, 2019 by Carlos Cruz
Thank you so much for that wonderful feedback! Safe travels!
Jul 26, 2019 by Krystal VanBuren, Night Manager
Thank you for choosing the DoubleTree Suites by Hilton Orlando - Disney Springs Area. I am sorry to see your recent stay did not meet your expectations, and will most definitely pass on your feedback to our Chief Engineer and Executive Housekeeper so necessary improvements can be made.
DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly DoubleTree Suites by Hilton Orlando - Disney Springs® Area. Parking is available for a fee. This 4-star Lake Buena Vista hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers 229 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Buena Vista hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
EverGreen Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.