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Disney's Saratoga Springs Resort & Spa

4-star property
1960 Broadway, Lake Buena Vista, FL 1-855-201-7819

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4.4 out of 5
Excellent!
See all 31 Travelocity Reviews

"Landscaping on the property very well kept. The pool area are also well kept. " More

By a verified traveler on Sun 01 Sep 2019

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Hotel Description

Family-friendly 4-star condo resort near Disney's Typhoon Lagoon Water Park

Close to airport

Within 2 miles (3 km) of this Lake Buena Vista condo resort, you'll find Disney's Typhoon Lagoon Water Park and Disney Springs®. Disney's Blizzard Beach Water Park is within 6 miles (10 km) and Disney's Hollywood Studios® is within 9 miles (15 km).

Full-service spa, dining

A full-service spa, 4 outdoor pools, and 2 spa tubs are featured at this smoke-free condo resort. Bring the family and enjoy the children's pool, free theme park shuttle, and waterslide. Enjoy the fitness center and perks like free WiFi and a free airport shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and microwaves, the 1320 condos also offer free WiFi and TVs with cable channels. Other amenities include balconies or patios, DVD players, and room service.

Studio (Preferred)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Villa, 1 Bedroom (Preferred)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guestroom (Treehouse Villa)

Bed Count 2 Queen Beds Maximum Occupancy 9 Max

Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms (Preferred)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Disney's Saratoga Springs Resort & Spa ratings based on 31 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Disney's Saratoga Springs Resort & Spa

Everyone (2) Family (1)
5 out of 5
Landscaping on the property very well kept. The pool area are also well kept.

Posted by , from New York on Sep 1, 2019

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5 out of 5
Terrific service. Very clean. Wish the room service options were better. Only 1 option of Italian with very limited menu.

Posted by on Apr 27, 2019

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5 out of 5

Posted by on Mar 21, 2019

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1 out of 5

Beware of this Resort's Bell Services

I stayed there from 2/16/13 through 2/23/13. As I arrived to the resort I left my carry on luggage with Bell services so I can head to the park. When I came back that day from the park, my carry on luggage was gone. This ruined my vacation. After 3 months they cannot explain what happened to my luggage and I have been dealing with Disney's claim services which only want to cover a small portion of the value of my property. Disney's claim services is not doing what is right by taking responsibility for their mistake.

Posted by , from Brookhaven, NY on May 11, 2013

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5 out of 5

This hotel gives excellent customer service.

Pros: Quiet
Cons: Nothing close
From the time we stepped into the lobby and was greeted by the staff, there was never a stone left unturned. They were very responsive to our every need. When I left my e-reader, Jennifer in Guest Services went above and beyond to return it to me.

Posted by , from Slaton, TX 79364, USA on Mar 21, 2013

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5 out of 5

Truly my Home away from Home

Pros: Quiet
SSR is our home resort as Disney Vacation Club members. Our first stay at this resort was in March 2005. We absolutely fell in love with our 2 bedroom from the moment we walked in the door. We have been to other vacation club properties; however, our 2 sons insist on SSR because they love it as much as we do. We have been to SSR 6 times since 2004 and are looking forward to planning a 3 bedroom vacation in March 2013! The Artist's Palette (quick service restaurant) is beautiful and we LOVE the cheeseburger flatbread pizzas! We typically request the Springs Villas because they are the most convenient villas to the Main pool and the Artist's Palette; however, we are looking at staying in a different section for 2013! My boys and husband LOVE the Lake Buena Vista golf course! The customer service is top notch like everything Disney does!! The resort also has a tennis court and small basketball court. Community Hall has crafts daily, a ping pong table and Playstation3 or similar type games that kids can play for free!! SSR is definitely a resort to visit if you truly just want to rest and relax!!

Posted by , from Monticello, Indiana on Apr 28, 2012

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5 out of 5

My pre teen boys favorite Luxury Disney Resort

Pros: Close restaurants, Free Internet, Quiet, new 4th pool with waterslide/waterplayground
We have stayed at most of the Luxury Resorts at Disney and have stayed at SSR at least half a dozen times. The rooms at SSR are very clean, very comfortable. The main complaint in the past was that the main pool area with the waterslide would get quite overcrowded in peak summer season. The resort has recently built a new pool with even larger water slide and smaller waterslides/water playground area with a pool bar/restaurant and the activities staff on site for 5 hours each day (in January). The pools are salt pools, not chlorinated which is such a delight. No worries about returning home with green hair. The resort is the eastern most resort on Disney Property. It is walking distance to Downtown Disney/Pleasure Island complex with House of Blues, Cirque du Soleil, T Rex Cafe, Disney Quest, Rainforest Cafe and numerous other attractions. It is also the resort closest to the other Non Disney attractions and both outlet and high end shopping in Orlando. Because of the ammenities on property, this is my pre teen boys favorite Disney resort. Because of the spa, this is their Mom's favorite Disney resort. Service here is as exemplary as the service at any Disney resort. Because the rooms are in buildings that are designed so you can get in to your room without trecking thru a lobby (you can park very close to your actual room) the noise isn't as loud as some of the other resorts where you can hear each time a family with young children walk/run down the hall.

Posted by , from Jacksonville, Florida on Feb 7, 2012

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5 out of 5

Very nice get away experience

The Saratoga Springs Resort is spacious, well laid out, and very easy to get around. The sidewalks and walking paths offer access to all complexes and clubhouse very easily. The rooms are a very nice layout. The sink and mirror are separated from the bath and shower allowing two adults the ability to get ready at the same time. 12 cup coffee pot, microwave, and fridge made snacks and drinks very convenient. Bus service to the Disney destinations were close by and constantly running- the use of our rental car was great- 5 to 10 minute drive to or from Disney and Epcot, about 15 minutes to Animal Kingdom. Staying at the resort gave free parking priveledge to all parks visited.

Posted by on Feb 25, 2011

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5 out of 5

Great Space!

We booked a 2 bedroom villa here when they were offering a packaged deal, wow were we ever impressed! The villa was very spacious and clean, the grounds were impressive and there were 3 pools on the property for this resort. Couldn't have been more pleased with the resort and bus service to and from Disney it made vacation easy!

Posted by , from MI on Feb 3, 2011

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5 out of 5

SSR weekend

Great Disney resort. Nice to have some amenities in even the studio like full coffeemaker, good size fridge, microwave and toaster. Pool is outstanding. Service was welcoming and helpful. It really has a feel of community even though you may be staying a few nights. Casual dining Artist's Palette serves mediocre fare so plan accordingly. Bus service is adequate but plan for longer travel time to parks due to size of resort and distance travelled. If you are dining at another resort, plan for hour plus travel on bus service to make connections.

Posted by on Oct 2, 2010

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About the Disney's Saratoga Springs Resort & Spa

Location 1960 Broadway, Lake Buena Vista, FL 32830-1000

Property Features

Disney's Saratoga Springs Resort & Spa offers its guests a full-service spa, 4 outdoor swimming pools, and 2 spa tubs along with a waterslide and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A children's pool, a fitness center, and spa services are also featured at the family-friendly Disney's Saratoga Springs Resort & Spa. A roundtrip airport shuttle (available 24 hours) and a theme park shuttle are free. For a fee, parking is available. This 4-star Lake Buena Vista condominium resort is smoke free.

  • 1320 guestrooms or units
  • 3 levels
  • 12 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Sofa bed
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (28.8 km / 17.9 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Disney's Saratoga Springs Resort & Spa offers 1320 accommodations with DVD players and safes. Rooms open to balconies or patios. Cable television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Lake Buena Vista condominium resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • DVD player
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Disney's Saratoga Springs Resort & Spa has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Activities

4 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Golfing nearby

Spa Services

Spa at Saratoga Springs has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to My Disney Experience Front desk staff will greet guests on arrival.

Disney's Magical Express service provides roundtrip transportation and luggage delivery to and from Orlando International Airport and select Walt Disney World Resort hotels. Guests who wish to utilize Disney's Magical Express must make a reservation in advance through the Disney's Magical Express website.

The check-in location differs from the property location. To check in, guests will need to go to My Disney Experience
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 for adults, USD 5 and USD 30 for children (approximately)
  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 33 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Saratoga
  • Disney's Saratoga Resort
  • Disney's Saratoga Springs Lake Buena Vista
  • Disney's Saratoga Springs Resort
  • Disney's Saratoga Springs Resort Condo Lake Buena Vista
  • Disney's Saratoga Springs Resort Lake Buena Vista
  • Saratoga Resort
  • Saratoga Springs Resort
  • Disney Saratoga Springs Hotel
  • Disney Saratoga Springs Resort
  • Disneys Saratoga Springs Hotel
  • Disneys Saratoga Springs Resort & Spa
  • Saratoga Springs Fl
  • Saratoga Springs Orlando
  • Saratoga Springs Resort Florida
  • Saratoga Springs Disney
  • Disney's Saratoga Springs Resort & Spa Lake Buena Vista
  • Disney's Saratoga Springs Resort & Spa Condominium resort

You should know

  • Disney's Saratoga Springs Resort & Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.