4.3 out of 5

"Great location. Good for families. Excellent staff. Food onsite is OK. " More

By a verified traveler on Sun 24 Apr 2016

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Hotel Description

A family-friendly stay in Lake Buena Vista awaits you at Disney's Polynesian Village Resort. You'll be 3.6 km (2.3 mi) from Walt Disney World® and 3.6 km (2.3 mi) from Magic Kingdom® Park. Highlights at this beachfront resort include 3 restaurants, a private beach, and an outdoor swimming pool.

TVs with cable channels are featured in all 853 rooms, and you can enjoy free WiFi, balconies, and sofa beds. Refrigerators and room service make in-room dining convenient. Coffee/tea makers, ceiling fans, and safes are also available.

At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club, kids' club, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas, a coffee shop/café, and spa services. Cooked-to-order breakfast is available daily. There's also free self parking, along with the convenience of a free airport shuttle.

Within a 15-minute drive of this 4-star Bay Lake resort, attractions include Disney's Hollywood Studios® and Disney Springs™.

Disney's Polynesian Village Resort ratings based on 52 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5
Great location. Good for families. Excellent staff. Food onsite is OK.

Posted by on Apr 24, 2016

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5 out of 5
Pros: Everything! I felt very welcomed and I would recommend this hotel to anyone planning a Disney trip!
Location: Boat rides, the swimming pool was heated with a water slide and an area for the children to play, there are also monthly activities offered.
LOVED the resort!! It had everything we needed. There was a variety of restaurants and dinner shows to choose from as well as gift shops and convenience stores located in the resort. The monorail and shuttles to other Disney parks and resorts were available right outside the front door! The staff are helpful, friendly and cheerful. My four year old daughter was always addressed as "Princess" by the staff members which I thought was really cute. There was so much to do I don't think we had enough time to experience it all. In the evenings we made smores on the beach and watched a Disney movie on a big blow up screen. The atmosphere of the resort was priceless.

Posted by , from Winnebago, Ne on Aug 19, 2015

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5 out of 5

Disney's Polynesian Hotel

Pros: We love the atmosphere. One of the most friendliest and beautiful hotels we've ever stayed at. And, we had an awesome room overlooking the pool.
Cons: nothing, it was perfect.
Location: We mostly enjoyed the convenience and beauty of the pool, but also took advantage of Disney's special guest hours from midnight to 2:00 a.m.
We had been booked for a week with family at local timeshare when we decided my wife and I were going to book an extra three nights after shipping family home. We found this awesome deal on Travelocity and celebrated my 50th in style. We wouldn't have changed anything or asked for anything more. It was a perfect three nights!

Posted by on May 30, 2015

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5 out of 5

Disney magic

Pros: The location, large rooms, large bathroom, quiet, comfortable beds
Cons: The congestion in the lobby, this was mostly because of the construction
Location: Very close to the Magic Kingdom and Epcot, monorail transportation very handy, several sit down places for dinner and on a lake
Great hotel and stay, there is construction going on there so this was some what disruptive. Overall really enjoyed the room and location.

Posted by , from duluth, minnesota on Mar 23, 2015

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5 out of 5

Awesome Trip

My husband and I had a great time at the Polynesian. The first night was a little rough because the people in the room next to us had a newborn baby that cried all night, but that's not the hotel's fault. Thankfully, they checked out after our first night. The hotel was beautiful and the convenience of being able to take a bus/boat/monorail to the parks was fantastic. We received room service on our last night and ordered the pizza. We did not have high expectations of what the pizza would taste like, but it was SO good! Overall, it was a wonderful vacation and we left with a lot of great memories.

Posted by , from Tampa on Nov 1, 2013

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5 out of 5

Beautiful stay at Disney's Polynesian Resort

Our family vacation was perfect at the Polynesian Resort.  We loved how relaxing it was, and we felt like we were worlds away from the hustle and bustle of the Disney parks, but yet close to everything.  Grandchildren loved the volcano pool and we all enjoyed the food at Capt. Cook's and Ohana's.   Fun watching fireworks from the beach and the electric light parade.   Front desk staff was very helpful in getting us rooms we requested.  

Posted by , from Illinois on Oct 2, 2013

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4 out of 5

Feel like in Hawaii

Pros: Close restaurants, Quiet
very tropical feeling, kids friendly, beautiful surroundings

Posted by , from Seattle, WA, USA on Sep 4, 2012

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1 out of 5

Rooms were dirty and had bed bugs

Cons: No free Internet, Noisy
While the grounds are very pretty, the pool, lobby, etc., the rooms are not what you would expect to see with the price you are paying. This is a "deluxe" hotel and I would rate the rooms as similar to many motel rooms you could get super cheap. They also were unclean. The first room we had when we checked in had hair in the tub and the bathroom counters were disgusting. To top it off I found bed bugs the next morning. The staff did move me and pay to clean all of our things, but I couldn't sleep well the rest of the vacation and it ruined our disney vacation we saved so long for. If you stay here, check very very closely for bed bugs. Check box springs and around closet area.

Posted by , from Chicago, IL, USA on Jun 20, 2012

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5 out of 5

Beautiful Hotel

This was our first trip to WDW and we wanted to limit the hassles. Staying at the Polynesian fit that bill to a tee! We have two preschool-age kids and it was great to be able to use the monorail to get to the Magic Kingdom. No folding up the double stroller! Kids loved the volcano pool and best part was the slide. Watched the fireworks and the electric water parade from the resort's beaches. We stayed in the Aotearoa building (Lagoon resort view) and it was very convenient to the pool, beach, and great ceremonial house with restaurants and monorail stop. Only downside was the cost. But you pay for the convenience.

Posted by , from Maywood, NJ on May 24, 2012

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5 out of 5

Very accommodating staff. Quiet rooms.

Pros: Free Internet, Quiet
Room was very comfortable and hallways quiet. The staff does their best to help with any problems or questions--extremely customer oriented!

Posted by , from New Glarus, WI 53574, USA on May 2, 2012

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About the Disney's Polynesian Village Resort

Location 1600 Seven Seas Dr., Lake Buena Vista, FL 32830

Property Features

Simply step outside to unwind on the resort's beach. After a day at the beach, enjoy amenities at Disney's Polynesian Village Resort like a children's club, an outdoor pool, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a health club, a spa tub, and a garden. You'll have access to the health club at a partner property. Self parking is free.

  • 853 guestrooms or units
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping

Family Friendly Amenities

  • Family Property
  • On private beach
  • Free WiFi
  • Children's pool
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (37.5 km / 23.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Disney's Polynesian Village Resort offers 853 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Buena Vista resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Disney's Polynesian Village Resort has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Disney's Polynesian Village Resort is across the street from one of five Walt Disney World Golf Courses. Guests have access to many activities throughout the property, including fishing, boating, parasailing, and even surfing at Disney's Typhoon Lagoon Water Park.

The recreational activities listed below are available either on site or near the hotel; advance reservations and fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Disney's Magical Express service provides roundtrip motorcoach transportation and luggage delivery to and from Orlando International Airport and select Walt Disney World Resort hotels. Guests who wish to utilize Disney’s Disney's Magical Express must make a reservation in advance through the Disney's Magical Express website or by calling:


U.S. and Canada reservations: 407-939-1936


United Kingdom reservations: 0800-16-90-730

Complimentary Resort Airline Check-In Service allows eligible guests flying on participating airlines and staying at select Walt Disney World Resort hotels to check luggage and receive boarding passes at the hotel. Guests flying on participating airlines and arriving through Disney’s Magical Express are automatically enrolled in the service. Guests must call 407-284-1231 (5 AM - 11 PM) to pay luggage fees prior to check-in, or guests can check bags at the airport. For additional information, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Hotel Names

  • Disney's Polynesian
  • Disney's Polynesian Resort
  • Disney's Polynesian Resort Hotel
  • Disney's Polynesian Resort Hotel Lake Buena Vista
  • Disney's Polynesian Resort Lake Buena Vista
  • Polynesian
  • Polynesian Resort
  • Disney's Polynesian Village Resort Lake Buena Vista
  • Disney's Polynesian Village Lake Buena Vista
  • Disney's Polynesian Village Resort
  • Disney's Polynesian Village
  • Polynesian Hotel Disney
  • Polynesian Disney
  • Polynesian Resort Orlando
  • Disney Polynesian Resort World
  • Disneys Polynesian Hotel
  • Disney Polynesian Hotel
  • Orlando Polynesian Resort
  • Disneys Polynesian Resort

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Walt Disney World Resort Hotel Benefits

Guests staying at this Walt Disney World Resort hotel can enjoy the following benefits during their stay:

  • First access to reserve a limited number of Disney FastPass+ attractions and shows, up to 60 days before they arrive (theme park tickets required)
  • Extended theme park hours with Extra Magic Hours at 1 of the Disney theme park each day (theme park tickets required)
  • Complimentary resort transportation via motor coaches, ferries, and monorail, providing convenient ways to explore all the theme parks at Walt Disney World Resort
  • Complimentary parking at Walt Disney World Resort hotels and theme parks
  • Complimentary MagicBands to access Disney theme parks (theme park tickets required), unlock guestrooms, check in at FastPass+ entrances for previously selected attractions and entertainment, and make payments at shops and restaurants
  • Complimentary roundtrip airport service between Orlando International Airport and select Resort Hotels via motor coach with Disney’s Magical Express, including luggage delivery straight to guestrooms
  • Resort Hotel entertainment, including themed pools with slides, outdoor Disney movie screenings, and Disney Character Dining experiences

Valid Theme Park admission tickets and online registration required for Disney FastPass+ attractions and entertainment (the number of selections guests can can make and available arrival windows are limited). To book airport transportation, guests must contact the property in advance of arrival; contact information is provided on the booking confirmation email. Offer subject to availability. Restrictions and blackout dates may apply.