4.2 out of 5

"The stay was good, cleaning forgot to clean our room and we had to remind them and it was not really cleaned well. The reason I would recommend stay ... " More

By a verified traveler on Sun 12 Aug 2018

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Hotel Description

Family-friendly 4-star resort near Walt Disney World® area

Lake Buena Vista retreat

At this Bay Lake resort, you'll be well placed to visit Walt Disney World® area and Walt Disney World® Resort, both within a 5-minute walk. Epcot® and Disney Springs® are also within 6 miles (10 km).

Poolside dining

A full-service spa, 11 restaurants, and 5 outdoor pools are all featured at this resort. Bring the family and enjoy the children's club, children's pool, and kid-friendly dining. Enjoy a meal in one of the 2 coffee shops/cafés and perks like a free theme park shuttle.

Comfy beds, WiFi

The 758 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and flat-screen TVs.

Traditional Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$180 per night

Deluxe Room, 1 King Bed with Sofa bed (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Resort View (SW-M)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Resort View (SW-M)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Traditional Room, 1 King Bed (SW-M)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Walt Disney World Swan ratings based on 163 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Walt Disney World Swan

Everyone (29) Couples (2) Family (1)
4 out of 5
Nice resort convenient to parks, great restaurants,

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 17, 2019 by cac

Thank you for sharing your feedback. If you have any constructive feedback to share so that we can do better please advise.

5 out of 5
Nice hotel with a great location! Lots of amenities and umbrellas to use in the rain was a great idea and very appreciated!

Posted by on Dec 22, 2018

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5 out of 5

Posted by on Dec 21, 2018

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5 out of 5
It was great all around. very clean very nice. Great location

Posted by on Nov 13, 2018

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4 out of 5
The stay was good, cleaning forgot to clean our room and we had to remind them and it was not really cleaned well. The reason I would recommend staying here is not for the rooms but for the view.

Posted by on Aug 12, 2018

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5 out of 5
Great location for a visit to Walt Disney World, free bus and boat transportation made it easy to get to all of the Disney parks. Dolphin was very close and we enjoyed eating at their Picabu 24 hour cafeteria and also loved having ice cream at their ice cream place. Would highly recommend this hotel and would definitely stay there again!

Posted by , from Huntington Beach, California on Jul 27, 2018

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5 out of 5
Last minute 3 night vacation planned. Stayed at the Swan and had a wonderful time. The staff could not have been nicer and more accommodating!

Posted by , from levittown, pa on Mar 12, 2018

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5 out of 5
This location was perfect for the Epcot Food and Wine Festival!

Posted by on Oct 31, 2017

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5 out of 5

Great hotel

Pros: Location and comfort
Cons: Don't charge parking fees
Location: Everything is nearby
Excellent room and service - great location - great price

Posted by , from Rockledge Florida on Sep 24, 2017

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4 out of 5

Great place.

Great room. Great view. Great location. GreTbed.

Posted by , from phi!adelpia on Sep 7, 2017

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Property Features

A private beach is featured. Walt Disney World Swan offers its guests a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. There are 11 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this resort measures 329,000 square feet (30565 square meters) and includes a conference center. A children's pool, spa services, and tour/ticket assistance are also featured at the family-friendly Walt Disney World Swan. For a fee, parking is available.

  • 758 guestrooms or units
  • 12 levels
  • 11 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 329,000 sq ft of conference space
  • 30565 sq m of conference space
  • Bar by the pool
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 5
  • Children's pool
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (33 km / 20.5 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Walt Disney World Swan offers 758 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Il Mulino Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Garden Grove - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Kimonos - This sushi bar specializes in sushi. Guests can enjoy drinks at the bar.

Splash Grill - This poolside café serves lunch and light fare. A children's menu is available.

Lobby Court - This piano bar serves breakfast and light fare.

24-hour room service is available.

Nearby Activities

The Walt Disney World Swan offers extensive recreational facilities, shared with the adjacent companion property, include a white-sand beach for sunbathing, 5 pools, 3 of which are outdoors, spa tubs, and a children's playground[. The hotel also features an extensive health club, full-service spa Mandara (surcharges), a game room, and a business center (surcharges). Horse riding, a boat launch, and fishing are nearby.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Volleyball on site

Spa Services

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room bottled water

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per night (rates may vary)
  • Self parking fee: USD 23 per night (in/out privileges)
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swan Hotel
  • Swan Walt Disney World
  • Walt Disney World Swan
  • Walt Disney World Swan Hotel
  • Walt Disney World Swan Resort
  • Swan Resort
  • Walt Disney World Swan Resort Lake Buena Vista
  • Walt Disney World Swan Lake Buena Vista
  • Walt Disney World Swan Buena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Disney FastPass+® Offer


Guests can use their booking reservation number and Walt Disney World® Resort tickets for complimentary access to Disney’s FastPass+® service, allowing guests to book entry times to Theme Park attractions and events up to 60 days in advance of arrival.


Purchase of a valid Walt Disney World® Resort admission ticket from an authorized Walt Disney World Ticket Seller, a booking reservation number for this property, and online registration required to qualify. Guests must contact the property directly for instructions on how to register and link their reservation; contact information is provided on the booking confirmation email. Offer valid anytime, subject to availability. Restrictions apply.

Complimentary Parking at Walt Disney World® Resort

Book a stay in any room or rate category and receive complimentary parking at any Walt Disney World® Resort theme park by showing the resort hotel room key at parking booth.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.