"Pool very Nicely heated to enjoy in cooler months. Very nice! " More

By a verified traveler on Mon 27 Nov 2017

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Hotel Description

A family-friendly stay in Lake Buena Vista awaits you at Hilton Orlando Buena Vista Palace - Disney Springs® Area. Within just a 15-minute stroll, you'll find Disney Springs® and Disney's Lake Buena Vista Golf Course. Highlights at this resort include 5 restaurants, 3 outdoor swimming pools, and 2 bars/lounges.

All 1011 rooms feature flat-screen TVs with satellite channels, and you can enjoy balconies, WiFi, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Additionally, free bottled water, ceiling fans, and safes are available.

The family restaurant, LETTERPRESS, serves American cuisine and is open for breakfast, lunch, and dinner. The resort's own poolside bar is a nice place to enjoy a drink. Enjoy the fitness center, lazy river, spa tub, and kids' swimming pool. 90,000 square feet (8 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 15-minute drive of this 4-star Lake Buena Vista resort include SeaWorld® Orlando and Discovery Cove.

Room, 2 Queen Beds, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144 per night

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Orlando Buena Vista Palace - Disney Springs® Area ratings based on 154 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Great pool

Pool very Nicely heated to enjoy in cooler months. Very nice!

Posted by on Nov 27, 2017

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5 out of 5

Fine hotel with regular shuttles to/from Disney

Pros: Nice rooms, cleanliness of the whole property, the very nice employees and the pool, dinning areas and just about everything.
Cons: The food menus could have a larger variety
Location: Located right next to a shopping area at Disney Springs and close to other theme parks
Everyone at the Hotel was very friendly and helpful and anxious to take care of any needs. Happy people and so appreciative of us being there. Had a little emergency problem and immediately there was an officer of the hotel there to help. It is a hotel that adults can appreciate and also it is a hotel that kids can really enjoy. Very nice stay.

Posted by , from Kenova, WV on Oct 30, 2017

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1 out of 5
The worst Hilton I’ve ever stayed at his run down the whole hotel needs to be renovated the showers were disgusting I included a photo that was just one part of the floor.

Posted by , from tampa on Oct 23, 2017

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5 out of 5

Wish there was more of a breakfast restaurant

Pros: Otherwise the entire hotel was awesome, close to everything we needed, pools clean, staff pleasant
Location: excellent
We like to sit down and order a small breakfast but they only had a order and grab type place with very few options for healthy meal breakfast .

Posted by on Jun 19, 2017

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5 out of 5

Close to Disney springs

Loved everything about the hotel beautiful place. Close to Disney springs.

Posted by on May 20, 2017

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4 out of 5
Showers could be a little better but overall unbelievable amenities and great Disney location.

Posted by on May 1, 2017

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5 out of 5

Very nice hotel and close to disney springs

Oir first trip to disney with the kids and we couldn't have asked for a better place to stay. Hotel was close to what was needed and had plenty to do for kids. Pool was great as was the restaurants. Shuttlw service to disney was easy and reliable. Will definitely stay again and recommend.

Posted by on Apr 21, 2017

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5 out of 5

We will come back again

This hotel is right across the street from Disney springs. Great bar, dining, pool and the staff was super friendly.

Posted by , from L on Apr 18, 2017

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2 out of 5

Mold everywhere but no reliable transportation

I read this hotel had been refurbished in 2016, if that's true, then they should fire the maid staff. Mold on bathroom sink and shower/tub and floor. Dust filling vents in bath. "Free" Buses to parks were a joke. Took us 1 hour and 15 min to get from Magic Kingdom back to 1/4 mile hotel, then told to walk tje rest of way. Each bus driver had a different version of where to be picked up. Sat with 20 guests from 2 neighboring Buena Vista hotels who were all told space C-11 for pick up then told, no your bus already left after we'd been sitting in the rain for 40 min. Definitely not worth the $200+ per night rate.

Posted by , from Dunedin FL on Feb 20, 2017

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5 out of 5

Across from Disney Springs Lazy River Magic

Pros: Lazy river, vouchers for drinks and free wifi, clean across from Disney Springs, shuttle to all parks every 30 min
Cons: Hospitable staff
Location: Great location close to Disney Springs
When we arrive the staff put us in a very uncomfortable room with a view to the wall, no place to put our things it was a handicapped room for a family with two children. There was a weird tray metal contraption in the rest room my kids almost dropped on their toes. I went up to the front desk ti complain and this is what they told me "well unfortunately there's nothing we can do because you purchased through a third party and we are expecting a lot of people this weekend" I asked to speak to a manager and after waiting for a while. This lady that was helping me finally in a very unpleasant way tells me, well we have to put you in another tower. We moved to the other tower . The room was wonderful pool view and our stay pleasant from then on. So all I can say is be prepared to fight for the room you deserve, don't expect great customer service but great hotel.

Posted by on Feb 10, 2017

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About the Hilton Orlando Buena Vista Palace - Disney Springs® Area

Location 1900 East Buena Vista Drive, Lake Buena Vista, FL 32830

Property Features

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers its guests 3 outdoor swimming pools, a lazy river, a spa tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, limo/town car service, and meeting rooms are available. Event space at this resort measures 90,000 square feet (8 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Hilton Orlando Buena Vista Palace - Disney Springs® Area. For a fee, parking is available. This 4-star Lake Buena Vista resort is smoke free.

  • 1011 guestrooms or units
  • 27 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 51 conference rooms
  • 90,000 sq ft of conference space
  • 8 sq m of conference space
  • Built in 1983
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Lazy river
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (28.4 km / 17.6 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers 1011 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

LETTERPRESS - Overlooking the pool, this family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

SHADES - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

CITRUS 28 - This cafe serves breakfast, lunch, and light fare. A children's menu is available. Open 24 hours. Open daily.

SUNNIES - Overlooking the pool, this lobby lounge specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

In-Room Dining - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Fun and relaxation begin at Hilton Orlando Buena Vista Palace - Disney Springs®. Drift down the spiraling Float Lagoon or cool off with the little ones in the Kid’s Splash Area. Chill out in a private poolside cabana, workout in the 24-hour fitness center or connect with the family in the arcade.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Concierge/valet service
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 10.65 per night
  • Valet parking fee: USD 25.56 per night (in/out privileges)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Vista Hotel
  • Buena Vista Hotel Palace
  • Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
  • Buena Vista Palace Hotel
  • Hotel Buena Vista
  • Hotel Buena Vista Palace
  • Palace Buena Vista
  • Palace Buena Vista Hotel
  • Buena Vista Palace Hotel Lake Buena Vista
  • Buena Vista Palace Lake Buena Vista
  • Buena Vista Palace Resort Lake Buena Vista
  • Hilton Orlando Palace Disney Springs Area Hotel
  • Hilton Orlando Palace Disney Springs Area

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Extra Magic Hours Benefit Awaits in 2018!


Guests of Hilton Orlando Buena Vista Palace - Disney Springs® Area can enjoy Extra Magic Hours benefit during their stay now-December 31, 2018. The Extra Magic Hours benefit is available with valid Theme Park admission. Each day, 1 of Walt Disney World® Theme Parks is open longer so you can enjoy select attractions.


Valid Theme Park admission and Extra Magic Hours benefit voucher are required. To visit more than 1 theme park on the same day, guests must purchase the Park Hopper® Option or Park Hopper® Plus Option with their theme park ticket. Extra Magic Hours benefit must be used during the dates of your reservation. Please note that not all Walt Disney World® Theme Park attractions are available during Extra Magic Hours. Extra Magic Hours schedule and available attractions are subject to change without notice. Offer subject to availability. Other restrictions may apply.

25% Off Shows in Orlando

Book a stay now - January 31, 2018 for travel during the same period and receive 25% off the purchase of show tickets.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Show tickets must be purchased by January 31, 2018 for redemption by February 28, 2018. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows in Orlando carried by Local Expert concierge desk. Additional tickets may be purchased at the regular retail rate. Taxes are included. Admission to theme park is not included in this offer. Parking is not included. No refunds for any unused or partially used tickets. Show tickets are non-transferable, non-refundable, not for re-sale, void if altered, will not be replaced if lost or stolen and may be confiscated without restitution for misuse. No refunds for any unused or partially used show tickets. Improper use constitutes fraud. Offer subject to availability. Other restrictions may apply. See specific show information for more details.

20% Off Excursions through Florida Dolphin Tours in Orlando

Book a stay now-June 30, 2018, in any room or rate category for travel now-July 31, 2018, and receive 20% off the price of excursions through Florida Dolphin Tours in Orlando.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Excursions must be purchased by June 30, 2018, for redemption by July 31, 2018. A maximum of 2 tickets per excursion may be purchased using this offer. Offer is only valid for excursions through Florida Dolphin Tours in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.