4.4 out of 5

"It’s amazing!! The hotel, the people, the food is the best!! " More

By a verified traveler on Fri 22 Dec 2017

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Hotel Description

A luxury stay in Lake Buena Vista awaits you at Disney's Grand Floridian Resort & Spa. You'll be 2.4 km (1.5 mi) from Walt Disney World® and 2.4 km (1.5 mi) from Magic Kingdom® Park. Highlights at this beachfront resort include 7 restaurants, 2 outdoor swimming pools, and a full-service spa.

TVs with cable channels are featured in all 867 rooms, and you can enjoy free WiFi, balconies, and MP3 docks. In-room dining is easy with amenities like refrigerators and room service. Sofa beds, coffee/tea makers, and in-room childcare are also available.

A relaxing day at Grand Floridian Spa can include massages, body wraps, and facials along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Victoria and Albert, is open for dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center, kids' swimming pool, and waterslide. Business travelers can take advantage of a conference center, meeting rooms, and a business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Breakfast is available daily. There's also free self parking, along with the convenience of a free theme park shuttle.

Attractions within a 20-minute drive of this 4.5-star Bay Lake resort include Disney's Hollywood Studios® and Disney Springs®.

Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$503 per night

Club Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room (Outer Lodge - Club Level)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Outer Bldg Deluxe Room Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Main Bldg Theme Park View Club Level

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Disney's Grand Floridian Resort & Spa ratings based on 52 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Best Hotel!!

It’s amazing!! The hotel, the people, the food is the best!!

Posted by , from Puerto Rico on Dec 22, 2017

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5 out of 5

Excellent place to stay!!!

Wonderful accommodations and service! Five minutes from WDW Magic Kingdom via the WDW Monorail or Ferry Boat.

Posted by on Jul 23, 2017

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5 out of 5
Great experience at grand floridian. Perfect location and lovely

Posted by on Mar 27, 2017

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5 out of 5

Elegant hotel with monorail service

Pros: Everything!!
Location: The location is great the monorail stops in front of the main lobby that takes you to the Magic Kingdom and Epcot.
The Grand Floridian was everything we expected and more. The room, the pools, the lobby were all beautiful! The lobby was beautifully furnished with fresh flowers everywhere. They even had beautiful child size furniture!

Posted by , from Nevada on Mar 24, 2015

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3 out of 5

I was expecting more…..

Pros: Room was very nice and spacious, loved the outside deck.
Cons: Bus service, the scooter situation is out of control!!
Location: The location to Magic Kingdom is awesome we could see the fireworks from our building and the monorail and boat made up for the bus service.
I was expecting a more luxurious stay, the only place to get a reasonable, quick meal was at the sarsaparilla grill, by the end of my stay my family of 5 and I was very tired of this eatery. The other choices were very expensive, sit down restaurants or park food, (ugh!) On a side note, ALL staff at this resort should know where the laundry facilities are, I made an exhausting trip with two heavy bags of laundry to three buildings before I found the building with an empty washing machine.

Posted by , from Massachusetts on Mar 24, 2015

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5 out of 5

This hotel is upscale and outstanding with great transportation!

Pros: Close restaurants, Free Internet, Quiet, monorail transportation, beautiful grounds, outstanding shops, upscale hotel
The hotel was exactly what we wanted: monorail access eliminated the need to wait for crowded buses in the heat, restaurants were excellent and not crowded like they are at the mid priced Disney Hotels, hotel decor was upscale and outstanding, pools and shops were great, as was the staff. We will definitely stay here next time!

Posted by , from Chicago, IL, USA on Jul 31, 2012

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5 out of 5

We love the Grand Floridian

We have stayed at the GF 5 times and the Polynesian once. We love the GF, in the process of planning a trip for this November 2012 and this is where we will stay, the service is always great, they treat you like wonderful. Always, there when you call and make sure you get whatever you need. Could never say anything bad about GF.

Posted by on Jul 1, 2012

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4 out of 5

excellent

Pros: Close restaurants, Free Internet, Quiet
Cons: food is poor quality
Great location and the hotel and the grounds are excellent. The pool and the room are very nice and well mantained during whole vacation. Top notch. The food at the hotel and in Disney is poor at best. Most restaurants are carnival food at best. So much is put into detail how can food be that bad.

Posted by , from Illinois, USA on Jun 27, 2012

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3 out of 5

lessthanhappy

Cons: Nothing close, no breakast thats cheap
We dreamed of going to this resort and were so excited when we got the chance. The room was less than spotless. It seems they are in such a hurry to flip the room basic cleaning lacks. There was dust everywhere - on the headboard, tv table, tv ect. It looked like these areas were NEVER dusted. It made me wonder what else was skipped. We did not encounter any of the "wonder staff" that others have raved about. Once Disney has you there they have your money and your just a cash register. We encounterd not 1 overly willing person to do anything in fact when I called to complain about the room I was bounced around from person to person, put on hold, hung up - horrible!! I dream resort was anything but a dream!! For the money that you are paying stay somewhere else!! Animal Kingdom looked great. The only plus was it was my son's birthday and they brought a large white chocolate Mickey Mouse to our room for him. That was a nice touch and appreciated.

Posted by , from Illinois, USA on Jun 13, 2012

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5 out of 5

Great Hotel. Everything was perfect

Pros: Free breakfast, Quiet
Great hotel. Everything was perfect. Good staff and great rooms.

Posted by , from minn on May 14, 2012

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About the Disney's Grand Floridian Resort & Spa

Location 4401 Grand Floridian Way, Lake Buena Vista, FL 32830

Property Features

Disney's Grand Floridian Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center, limo/town car service, and meeting rooms. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Disney's Grand Floridian Resort & Spa. Free self parking is available.

  • 867 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 11 conference rooms
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Waterslide
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (39.8 km / 24.8 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Disney's Grand Floridian Resort & Spa offers 867 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Lake Buena Vista resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Victoria and Albert - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Citricos - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Narcoosee - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

1900 Park Fare - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Grand Floridian Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Disney's Grand Floridian Resort & Spa is right on a private beach and abounds with recreational water activities. Personal motorized watercraft are available at the onsite dock. Water skiing, canoeing, and windsurfing opportunities are offered nearby.

Guests can enjoy the waterslide and 2 onsite swimming pools, then relax in 2 spa tubs. Pool cabanas are provided for a surcharge. Miniature golfing is even available nearby for extra family fun.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Personal motorized watercraft on site
  • Windsurfing nearby
  • Sailing nearby

Spa Services

The onsite spa is staffed by trained professionals offering body treatments, therapies and massages developed to rejuvenate, invigorate and nourish. Guests can select from a lavish range of individual programs and spa packages. Treatments include facials, body therapies, soaks, massages, wraps, manicures and pedicures that utilize the natural healing properties of botanical oils, waxes and masks. From skin refinement to full-body relaxation, the Spa is fully equipped to provide a sublime and uplifting experience for the mind, body, and spirit.

The spa offers a number of special treatments designed to introduce guests ages 4 to 12,to proper skincare healthy living. Guests 12 years and older are welcome to receive regular spa treatments. Guests ages 14 to 17 years must be accompanied by an adult while in the Spa and during massage, water or body treatments. Reservation and treatment hours are 8 AM to 8 PM.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Disney's Magical Express service provides roundtrip motorcoach transportation and luggage delivery to and from Orlando International Airport and select Walt Disney World Resort hotels. Guests who wish to utilize Disney’s Disney's Magical Express must make a reservation in advance through the Disney's Magical Express website or by calling:


U.S. and Canada reservations: 407-939-1936


United Kingdom reservations: 0800-16-90-730

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 29.99 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Grand Floridian Lake Buena Vista
  • Disney's Grand Floridian Resort
  • Disney's Grand Floridian Resort Hotel
  • Disney's Grand Floridian Resort Hotel Lake Buena Vista
  • Disney's Grand Floridian Resort Lake Buena Vista
  • Floridian
  • Floridian Resort
  • Disney Grand Floridian Hotel
  • Disney Grand Floridian Resort
  • Disneys Grand Floridian Hotel
  • Grand Floridian Disney
  • Grand Floridian Hotel Orlando
  • Grand Floridian Orlando
  • Grand Floridian Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Promotions

Walt Disney World Resort Hotel Benefits

Guests staying at this Walt Disney World Resort hotel can enjoy the following benefits during their stay:

  • First access to reserve a limited number of Disney FastPass+ attractions and shows, up to 60 days before they arrive (theme park tickets required)
  • Extended theme park hours with Extra Magic Hours at 1 of the Disney theme park each day (theme park tickets required)
  • Complimentary resort transportation via motor coaches, ferries, and monorail, providing convenient ways to explore all the theme parks at Walt Disney World Resort
  • Complimentary parking at Walt Disney World Resort hotels and theme parks
  • Complimentary MagicBands to access Disney theme parks (theme park tickets required), unlock guestrooms, check in at FastPass+ entrances for previously selected attractions and entertainment, and make payments at shops and restaurants
  • Complimentary roundtrip airport service between Orlando International Airport and select Resort Hotels via motor coach with Disney’s Magical Express, including luggage delivery straight to guestrooms
  • Resort Hotel entertainment, including themed pools with slides, outdoor Disney movie screenings, and Disney Character Dining experiences

Valid Theme Park admission tickets and online registration required for Disney FastPass+ attractions and entertainment (the number of selections guests can can make and available arrival windows are limited). To book airport transportation, guests must contact the property in advance of arrival; contact information is provided on the booking confirmation email. Offer subject to availability. Restrictions and blackout dates may apply.