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Get an overview of this hotelBreathtaking resort with 4.5-acre glass atrium & tropical gardens

With a stay at Gaylord Palms Resort & Convention Center in Kissimmee (Disney's Maingate East), you'll be convenient to Old Town and Downtown Disney® area.

This 4-star resort is within close proximity of Falcon's Fire Golf Club and DisneyQuest®.

Make yourself at home in one of the 1406 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 spa tubs, and a health club. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

Grab a bite to eat at one of the resort's 3 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Breakfast is available for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kissimmee? This resort has 400,000 square feet (37 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel Amenities

Hotel Amenities

Located in Kissimmee, the Gaylord Palms Resort and Spa's 4.5-acre, glass-domed atrium spotlights Florida's unique geographic regions, including Key West, the Everglades, old St. Augustine, and the Emerald Coast. The atrium houses a shopping promenade and a variety of restaurants and bars, including a rustic steakhouse, a seafood restaurant, a sports bar, and a restaurant styled like a Mediterranean market.

Under the signature majestic, climate-controlled glass atriums, you’ll find distinctive dining, sophisticated nightlife and romantic surroundings all under one roof, including Wreckers Sports Bar with its 50 HDTVs and a 2-story, 37-foot sports screen, where you can kick back and unwind in an Old Key West setting.

This Kissimmee resort offers two outdoor freeform pools: Supervised children's activities (surcharge) include arts and crafts, karaoke, and indoor climbing. Relâche spa offers comprehensive services in 25 European-inspired suites, a full-service salon, and fitness center.

Meeting and event space comprises 400,000 square feet, including a ballroom for 4,200 guests, with event catering, audiovisual equipment, and complimentary high-speed Internet access available. An on-site business center provides printing, copying, faxing, shipping, and high-speed Internet access; fees apply.

  • Full-service spa 
  • Spa treatment room(s) 
  • Sauna 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Limo or Town Car service available 
  • Conference space 
  • Business center 
  • Meeting rooms 100 
  • 24-hour front desk 
  • Express check-in 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Total number of rooms - 1406 
  • Number of floors - 8 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • ATM/banking 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Arcade/game room 
  • Elevator/lift 
  • Valet parking (surcharge) 
  • Number of bars/lounges - 3 
  • Wedding services 
  • Number of coffee shops/cafes - 2 
  • Concierge services 
  • Free WiFi 
  • Tours/ticket assistance 
  • Year Built 2002 
  • Self parking (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (feet) - 400,000 
  • Conference space size (meters) - 37 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free theme park shuttle 
  • Waterslide 
  • Number of outdoor pools - 2 
  • Number of spa tubs - 2 
  • Pool umbrellas 
  • Area shuttle (surcharge) 
  • Smoke-free property 
  • Garden 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Theme park shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Daily housekeeping 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 

Where to Eat

Old Hickory Steakhouse - This rustic restaurant and bar is set in the Everglades-themed area of the resort atrium. Black Angus aged beef and fresh seafood are the specialties. Serving dinner only.

Wreckers Sports Bar - Enjoy elevated sports bar fare featuring lip-smacking appetizers, hearty concoctions and the coldest draft beer in town, including our Wreckers Red Ale. With the feel of an Old Key West bar featuring our 37-foot sports screen! Kids' menu available. Open for lunch and dinner.

Villa de Flora - Our chef’s table offers a seasonal buffet inspired by Mediterranean cuisine with fresh selections from the bread and produce markets, made to order pasta, specialty selections from the carving station, a focused wine list and sangria made tableside! Open for breakfast and dinner.

MOOR - Fresh seafood with a particular eye towards sustainable farming. MOOR works with local farmers and fishmongers to create regionally-inspired dishes with seasonal ingredients. Open for lunch and dinner.

SORA - SORA combines the art of sushi with the style of South Beach and features a full bar offering handcrafted drinks with specialty sushi ranging from startlingly fresh sashimi and the ever-popular kamikaze roll, to our signature cucumber roll. Open for dinner.

SandBar - conveniently located just steps from our pools, SandBar lets you grab a bite without having to leave the fun in the sun! Indulge in All-American favorites and refreshing beverages to quench your thirst. Kids' menu available. Open for lunch and dinner.

The Cocoa Bean - Signature coffee bar, serving premium coffee drinks, fresh bakery items, gourmet sandwiches and a selection of beer and wine.

Emerald Bay Marketplace - Serving fresh pastries, salads, sandwiches, and specialty coffee and drinks.

Honeybells Frozen Yogurt - Tasty frozen yogurt that makes the perfect snack any time of day.

Nearby Things to Do

The Gaylord Palms Resort and Spa has two freeform outdoor pools. The resort's health spa has a fitness center with cardiovascular and strength-training equipment.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Aerobics on site 
  • Playground on site 
  • Yoga classes/instruction on site 

Spa Services

Relâche Spa & Salon

Soothe your senses and refresh your look at Relâche Spa & Salon. The "Best of Florida" services feature signature massages, exclusive treatments, the rejuvenating Bamboo Massage and the skin-reviving Intraceuticals Oxygen Facial. Also on offer are a sauna and spa tub, body scrubs and wraps, aromatherapy, manicures and pedicures, reflexology and waxing.

  • Reflexology 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 
  • Braille or raised signage 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Resort fee: USD 20 per accommodation, per night
The hotel resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room bottled water
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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