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"I really didn't like the way i treated when the found out i didn't make enough to be a time share candidate " More

By a verified traveler on Tue 01 Jun 2021

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Hotel Description

Family-friendly 4-star resort near Disney's Animal Kingdom® Theme Park

On lake

You'll be within 3 miles (5 km) of Island H2O Live! and 6 miles (10 km) of Disney's Animal Kingdom® Theme Park with a stay here. Old Town and Disney's Blizzard Beach Water Park are also within 6 miles (10 km).

Water park, fitness center

This smoke-free resort features a water park, a marina, and 3 restaurants. There's fun for all ages with a children's club and mini golf, and families will appreciate the onsite laundry facilities. Enjoy the 14 outdoor pools and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 1708 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include DVD players, room service, and coffee/tea makers. Housekeeping is available on request.

Deluxe Studio (Villa)

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$104* Per night/room Jan 18 - Jan 19

Villa, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 12 Max

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Grand Villa, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Deluxe Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Westgate Town Center Resort ratings based on 22 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westgate Town Center Resort

Everyone (6) Couples (5) Family (8)
1 out of 5
Place was had a smell unsanitary and poor customer service. I had to leave and find a different hotel in the middle of the 1st night. We were unable to take a shower and hotel refused to move us to a different room. We stayed only a few hours and hotel did not refund our money for 2 nights.

Posted by on Nov 13, 2021

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4 out of 5
I really didn't like the way i treated when the found out i didn't make enough to be a time share candidate

Posted by on Jun 1, 2021

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5 out of 5
Pools

Posted by on May 30, 2021

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1 out of 5
We never were able to enter our room due to our keys never working, there was cockroaches in our room. People were loud all night.

Posted by on May 26, 2021

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3 out of 5
Room did not match quality of pictures Was very outdated and ran down with low maintenance Had to relocate room do to people partying next to us. And filling our room up with the smell of drugs Hotel staff had a hard time coming up with a resolution finally at 7:30 PM they decided to move our room because I would not let my kids in the room with the smell. Checking experience was very long and slow due to Drive up check in (2 hr)

Posted by on May 10, 2021

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4 out of 5
Our room was pretty nice besides the broken jet tub and pull out couch my daughter slept on. It took me 3 requests for a pack n play and it finally arrived at 11 at night. Pools are always great and the staff our friendly. Alot of nice families around.

Posted by on Apr 20, 2021

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2 out of 5
Everything had an additional fee associated and even after the fee had various stipulations that kept our children from using the full facility. For the price of the stay and all the additional fees etc it would be much cheaper to pay for another location.

Posted by on Apr 19, 2021

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4 out of 5
all in 1 place

Posted by on Apr 12, 2021

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1 out of 5

Posted by on Apr 3, 2021

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5 out of 5

Posted by on Jul 17, 2020

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About the Westgate Town Center Resort

Location 7700 Westgate Blvd., Kissimmee, FL 34747

Property Features

Westgate Town Center Resort offers its guests a water park (surcharge), a marina, 14 outdoor swimming pools, and 14 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this resort measures 15443 square feet (1435 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Westgate Town Center Resort. Self parking is free. This 4-star Kissimmee resort is smoke free.

  • 1708 guestrooms or units
  • 8 levels
  • 29 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 15443 sq ft of conference space
  • 1435 sq m of conference space
  • Built in 1982
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 14
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Westgate Town Center Resort offers 1708 air-conditioned accommodations with DVD players and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:30 AM.

Drafts Sports Bar - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Sids Bistro - This bistro serves lunch and dinner. Open daily.

Cordovano Joes - This restaurant specializes in pizza. Open daily.

Villa Italiano Chophouse - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

1 an outdoor tennis court and a water park (surcharge) are featured at the resort. 14 outdoor swimming pools and 14 spa tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Miniature golf on site
  • Golfing nearby
  • Basketball on site
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

Guests traveling with a service animal must contact the property prior to arrival.

This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accomodation, per stay
  • Resort fee: USD 19.99 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Phone calls
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 50.00 per person (approximately)
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Town Center Westgate
  • Westgate Town
  • Westgate Town Center
  • Westgate Town Center Condo
  • Westgate Town Center Condo Kissimmee
  • Westgate Town Center Kissimmee
  • Westgate Town Center Resort Kissimmee
  • Westgate Town Center Resort
  • Westgate Town Hotel Kissimmee
  • Westgate Town Center Resort Spa
  • Westgate Town Center
  • Westgate Town Center Resort Resort
  • Westgate Town Center Resort Kissimmee
  • Westgate Town Center Resort Resort Kissimmee

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.