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"Always enjoy staying at Westgate! Lovely Resort and fun for all! " More

By a verified traveler on Tue 03 Mar 2020

Hotel Description

Family-friendly 3.5-star resort near Disney's Animal Kingdom® Theme Park

On lake

Your stay at this West Kissimmee resort places you within 6 miles (10 km) of ESPN Wide World of Sports and Disney's Hollywood Studios®. Disney's Blizzard Beach Water Park and Old Town are also within 6 miles (10 km).

Water park, outdoor tennis court

This smoke-free resort features a water park, a marina, and 3 restaurants. There's fun for all ages with a lazy river and a children's club, and families will appreciate the onsite laundry facilities. Enjoy the 13 outdoor pools and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 1708 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include DVD players, room service, and coffee/tea makers. Housekeeping is available once per stay.

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Studio (Villa)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Villa, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Grand Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Westgate Town Center Resort ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westgate Town Center Resort

Everyone (9) Couples (4) Family (3)
5 out of 5

Posted by on Jul 17, 2020

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4 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

Apr 2, 2020 by Westgate Resorts

Thank you for your review. We hope you visit again soon.

5 out of 5
Always enjoy staying at Westgate! Lovely Resort and fun for all!

Posted by on Mar 3, 2020

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Comment from Hotel Management

Apr 2, 2020 by Westgate Resorts

We appreciate you sharing your review. It is wonderful to hear that you found our resort to be lovely! We can't wait to see you back again at Westgate Town Center Resort.

5 out of 5
They have everything you need right on property. Great amenities!! Excellent location

Posted by , from Orlando on Feb 29, 2020

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5 out of 5
variety of things offered from gym to waterpark to star u ks and krispy Kreme

Posted by on Feb 26, 2020

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Comment from Hotel Management

Apr 2, 2020 by Westgate Resorts

We appreciate you taking the time to share your experience with us and that you were able to check out some of the amenities that we offer. The next time you are in the area, we hope to see you.

1 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

May 19, 2020 by Westgate Resorts

We regret if your stay was not enjoyable. We hope to have another opportunity to go beyond your expectations. Jessy

4 out of 5
Good location near Disney. Swan boats were fun. The fact that there were several pools was a good thing. I stayed in one of the older buildings so I wasn't totally happy with the room but it was still nice.

Posted by on Feb 7, 2020

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5 out of 5
Everything on this resort was fine They have a waterpark for kids it will cost but waterpark doesn’t? The villa was clean the area is nice close to everything I enjoyed my short stay and will be back

Posted by , from Ozone Park NY on Apr 17, 2019

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Comment from Hotel Management

May 15, 2019 by Westgate Customer Care

We appreciate the fantastic rating on your experience. We are delighted to know that you enjoyed your time with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Kindly, Britney

1 out of 5
The wait to check in was awful. There was a lady who was in walker who had to wait in hour in. Awful customer serv king line

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 15, 2019 by Westgate Customer Care

Thank you for your candid feedback. Please accept our apologies that your stay did not start off on a positive note due to your check-in experience. We understand that your time is valuable, and we do apologize for any wait at check-in. There have been times where system issues hinder the check-in process. Our team is always doing everything in their power to ensure that the process moves along smoothly. Your situation lets us know that there is improvement needed in this area, and it will be passed along to management. We truly value your business, and sincerely hope you allow us the opportunity to welcome you back in the future. Kindly, Britney

5 out of 5
The staff was helpful and friendly, the facilities were clean and modern. My accommodations was handicap accessible and that made my stay one of my he best experiences I’ve had since vacationing in Florida

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 16, 2019 by Westgate Customer Care

We appreciate the fantastic rating on your experience. We are delighted to know that you enjoyed your time with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Kindly, Britney

About the Westgate Town Center Resort

Location 7700 Westgate Blvd., Kissimmee, FL 34747

Property Features

Westgate Town Center Resort offers its guests a water park (surcharge), a marina, 13 outdoor swimming pools, and 13 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this resort measures 15443 square feet (1435 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Westgate Town Center Resort. Self parking is free. This 3.5-star Kissimmee resort is smoke free.

  • 1708 guestrooms or units
  • 8 levels
  • 29 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 15443 sq ft of conference space
  • 1435 sq m of conference space
  • Built in 1982
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 13
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (38.8 km / 24.1 mi)
  • Parking: Free self parking

Room Amenities

Westgate Town Center Resort offers 1708 air-conditioned accommodations with DVD players and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Drafts Sports Bar - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Sids Bistro - This bistro serves lunch and dinner. Open daily.

Cordovano Joes - This restaurant specializes in pizza. Open daily.

Villa Italiano Chophouse - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

13 outdoor swimming pools and 13 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a water park (surcharge), a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Miniature golf on site
  • Golfing nearby
  • Basketball on site
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

Guests traveling with a service animal must contact the property prior to arrival.

This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accomodation, per stay
  • Resort fee: USD 12.99 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 50 per person (approximately)
  • Pet fee: USD 150 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Town Center Westgate
  • Westgate Town
  • Westgate Town Center
  • Westgate Town Center Condo
  • Westgate Town Center Condo Kissimmee
  • Westgate Town Center Kissimmee
  • Westgate Town Center Resort Kissimmee
  • Westgate Town Center Resort
  • Westgate Town Hotel Kissimmee
  • Westgate Town Center Resort Spa
  • Westgate Town Center
  • Westgate Town Center Resort Resort
  • Westgate Town Center Resort Kissimmee
  • Westgate Town Center Resort Resort Kissimmee
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.