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In entertainment district
Your stay at this West Kissimmee resort places you within 6 miles (10 km) of ESPN Wide World of Sports and Old Town. Disney's Hollywood Studios® and Disney's Boardwalk are also within 6 miles (10 km).
Water park, fitness center
This smoke-free resort features a water park, a marina, and 3 restaurants. Bring the family and enjoy the children's club, children's pool, and free theme park shuttle. Enjoy the 14 outdoor pools and perks like free self parking and a free area shuttle.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 1184 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include DVD players, coffee/tea makers, and free local calls. Weekly housekeeping is available.
Jul 10, 2019 by Westgate Customer Care
Thank you for taking the time to review your recent stay at Westgate Vacation Villas Resort. We regret to hear that you were unaware of our resort fees and water park admission costs prior to your arrival. While all of this information is available to read on our website, we strive to provide the most accurate and up to date information for all of our guests booking through third party sites like Travelocity. We understand how disappointing it can be when your vacation expectations are not met, and we sincerely hope to have another opportunity to welcome and impress you in the future. Regards, Rachel
Oct 3, 2019 by Westgate Customer Care
Dear Guest, Thanks for visiting us and sharing your great rating! We are thrilled when our guests have an amazing experience at our resort and leave more than satisfied. We hope to continue to exceed your expectations on your next visit with us! Regards, Kai
May 18, 2019 by Westgate Customer Care
Thank you for your candid feedback. We regret to learn that you did not have a great experience with us. We regret to hear that you may have found that some of your personal belongings went missing while staying with us. We hope that you had the opportunity to fill out an incident report during your stay. Your situation lets us know that there is improvement needed in this area, and it will be passed along to management. We realize you may not be inclined to visit us again, but please give us another opportunity to exceed your expectations. Kindly, Britney
May 15, 2019 by Westgate Customer Care
We appreciate you taking the time to leave a rating! We hope to welcome you back in the future! Kind Regards, Britney
Apr 16, 2019 by Westgate Customer Care
Hi Amber, We appreciate you taking the time to leave a review. We regret to learn that you had some concerns during your stay. We do apologize that your room’s conditions were not up to par with our typical standards in regards to cleanliness. As our valued guest, you deserve a room that has been perfectly prepared for your arrival down to the very last detail. We do hope that any issues with your room accommodations were brought to the attention of our staff so we could try to address this for you. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We invite you back, and we hope to exceed all your expectations on your next visit to our property. Kindly, Britney
Apr 10, 2019 by Westgate Customercare
Thank you for your review. We hope that you return to our resort again to experience more of what we have to offer. Regards, Ray
Mar 21, 2019 by Westgate Customer Care
We offer our sincere apologies that your stay at the Westgate Vacation Villas Resort was not enjoyable. We are sorry to hear that our property and room accommodations did not meet your standards. Our objective is to provide all our guests with a vacation that is both relaxing and enjoyable. We do regret any inconvenience you may have endured and will be forwarding your feedback to management in order to make improvements for a more pleasurable stay in the future. Best Regards, Jackie
Mar 21, 2019 by Westgate Customer Care
Thank you for posting such great review of the Westgate Vacation Villas Resort & Spa. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon! Best Regards, Jackie
Jan 12, 2019 by Westgate_CustomerCare
Will, thank you for taking a moment to share your recent experience with us. It saddens us to see that you may have had some concerns during your visit. Our website provides specific details of the accommodations per unit size. We advise our guests to contact us prior to arrival to confirm their reservations and assure that they are receiving the accommodations of their desire. Please be aware that our resort and water park fees are posted on our website so guests can have this information prior to booking with us. We never intend to inconvenience you in any way, shape, or form. We certainly hope that we have the opportunity to restore your confidence in us and hope to see you again soon. Regards, Sam
May 12, 2018 by Westgate Customer Care
We appreciate your candid feedback. We apologize for any inconvenience you may have encountered due to the state of your room upon arrival. Cleanliness is of priority to us, and our housekeeping team is in place to ensure that each unit is up to par prior to your arrival. We do hope that any issues with your room accommodations in the resort were brought to the attention of our staff so we could try to address this for you. Your situation lets us know that there is improvement needed in this area, and it will be passed along to management. We realize you may not be inclined to visit us again, but please give us another chance to exceed your expectations. Kylie
Westgate Vacation Villas Resort offers its guests a water park (surcharge), a marina, 14 outdoor swimming pools, and 13 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this resort measures 15443 square feet (1390 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Westgate Vacation Villas Resort. Free self parking is available. This 3.5-star Kissimmee resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Westgate Vacation Villas Resort offers 1184 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Drafts Sports Bar - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
Sids Bistro - This bistro serves lunch and dinner.
Cordovano Joes - This restaurant specializes in pizza and serves lunch and dinner.
Outdoor tennis courts, a marina, and a water park (surcharge) with waterslides are featured at the resort. 14 outdoor swimming pools and 13 spa tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Special check-in instructions:
Guests must contact property directly for the specific check-in location prior to arrival. The property contact number will appear in your reservation itinerary received after booking.
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID is required to claim package(s) and ID must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost or stolen items. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.