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Hilton Vacation Club Mystic Dunes Orlando

4.0 star property
Family-friendly 4-star hotel near Disney's Animal Kingdom® Theme Park

Choose dates to view prices

Photo gallery for Hilton Vacation Club Mystic Dunes Orlando

4 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Microwave, stovetop, dishwasher, coffee/tea maker
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7600 Mystic Dunes Lane, Kissimmee, FL, 34747
  • Place, Mystic Dunes Golf Club
    ‪3 min drive‬
  • Place, Epcot®
    ‪12 min drive‬
  • Place, Disney Springs™
    ‪12 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪34 min drive‬

Room options

View all photos for 1 King 3 Queens 3 Bedroom Plus Suite

1 bedroom, premium bedding, in-room safe, desk

1 King 3 Queens 3 Bedroom Plus Suite

  • Sleeps 12

View all photos for 1 BEDROOM 1 KING DELUXE SUITE

1 BEDROOM 1 KING DELUXE SUITE | 1 bedroom, premium bedding, in-room safe, desk

1 BEDROOM 1 KING DELUXE SUITE

9.4 out of 10
Exceptional
(132 reviews)
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 QUEEN SUITE PLUS WITH SOFABED

1 bedroom, premium bedding, in-room safe, desk

1 BEDROOM 1 QUEEN SUITE PLUS WITH SOFABED

9.0 out of 10
Wonderful
(99 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 1 BEDROOM 1 QUEEN SUITE PLUS

1 bedroom, premium bedding, in-room safe, desk

1 BEDROOM 1 QUEEN SUITE PLUS

9.2 out of 10
Wonderful
(96 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM 1 QUEEN SUITE (WSHR/DRYR)

52-inch TV with cable channels, DVD player, table tennis

1 BEDROOM 1 QUEEN SUITE (WSHR/DRYR)

8.8 out of 10
Excellent
(75 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM 1 QUEEN SUITE

1 BEDROOM 1 QUEEN SUITE | Living area | 52-inch TV with cable channels, DVD player, table tennis

1 BEDROOM 1 QUEEN SUITE

9.4 out of 10
Exceptional
(17 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 BEDROOM 1 KING 2 QUEEN SUITE HEARING ACCESS

1 bedroom, premium bedding, in-room safe, desk

2 BEDROOM 1 KING 2 QUEEN SUITE HEARING ACCESS

9.4 out of 10
Exceptional
(43 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 QUEENS SUITE ACC RI SHWER

52-inch TV with cable channels, DVD player, table tennis

2 BEDROOM 1 KING 2 QUEENS SUITE ACC RI SHWER

9.2 out of 10
Wonderful
(29 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 QUEENS SUITE ACC Roll-In

52-inch TV with cable channels, DVD player, table tennis

2 BEDROOM 1 KING 2 QUEENS SUITE ACC Roll-In

9.6 out of 10
Exceptional
(14 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Bedroom 1 King 2 Queens Suite with Sofabed

52-inch TV with cable channels, DVD player, table tennis

2 Bedroom 1 King 2 Queens Suite with Sofabed

9.4 out of 10
Exceptional
(127 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 QUEENS SUITE

52-inch TV with cable channels, DVD player, table tennis

2 BEDROOM 1 KING 2 QUEENS SUITE

9.2 out of 10
Wonderful
(151 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 2 DOUBLES GOLF VIEW SUITE

52-inch TV with cable channels, DVD player, table tennis

2 BEDROOM 1 KING 2 DOUBLES GOLF VIEW SUITE

9.2 out of 10
Wonderful
(17 reviews)
  • Golf view
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 BEDROOM 1 KING 2 QUEENS SUITE LG BALCONY

2 BEDROOM 1 KING 2 QUEENS SUITE LG BALCONY | Living area | 52-inch TV with cable channels, DVD player, table tennis

2 BEDROOM 1 KING 2 QUEENS SUITE LG BALCONY

9.6 out of 10
Exceptional
(31 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

1 bedroom, premium bedding, in-room safe, desk

2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

7.0 out of 10
Good
(6 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for 3 BEDROOM 1 KING/2 DOUBLES/1 QUEEN SUITE

1 bedroom, premium bedding, in-room safe, desk

3 BEDROOM 1 KING/2 DOUBLES/1 QUEEN SUITE

7.4 out of 10
Good
(6 reviews)
  • 1545 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 1 King Bed and 1 Queen Bed

View all photos for 3 BEDROOM 1 KING/3 QUEENS SUITE PLUS

52-inch TV with cable channels, DVD player, table tennis

3 BEDROOM 1 KING/3 QUEENS SUITE PLUS

8.4 out of 10
Very good
(38 reviews)
  • 2095 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 1 King Bed and 3 Queen Beds

1 Bedroom 1 Queen Suite

  • Sleeps 4

1 Bedroom 1 Queen Plus Suite with Sofabed

  • Sleeps 4

1 Bedroom 1 Queen Plus Suite

  • Sleeps 4

1 Bedroom 1 King Deluxe Suite

  • Sleeps 4

2 Bedroom 1 King 2 Queens Connecting Suite

  • Sleeps 8

1 King 2 Queens 2 Bedroom Suite with Sofabed

  • Sleeps 8

2 Bedroom 1 King 2 Queens Suite with Balcony

  • Sleeps 8

1 King 2 Doubles 2 Bedroom Suite with Golf View

  • Sleeps 8

1 King 1 Queen 2 Bedroom Plus Suite

  • Sleeps 8

1 Bedroom 1 Queen Suite with Washer Dryer

  • Sleeps 4

Hearing Access 2 Bedroom 1 King 2 Queen Suite

  • Sleeps 8

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About the neighborhood

Kissimmee

Kissimmee retreat .Stay at this Kissimmee hotel and you'll be within 9 miles (15 km) of Disney's Hollywood Studios® and Disney Springs™. Also within 9 miles (15 km) are Disney's Animal Kingdom® Theme Park and Orlando Vineland Premium Outlets.

What's nearby

  • Mystic Dunes Golf Club - 3 min drive - 1.3 miles
  • Disney's Animal Kingdom® Theme Park - 8 min drive - 3.2 miles
  • Epcot® - 12 min drive - 7.0 miles
  • Disney Springs™ - 12 min drive - 9.0 miles
  • Universal Orlando Resort - 23 min drive - 17.4 miles

Getting around

  • Brightline Orlando Station - 29 min drive
  • Orlando Intl. Airport (MCO) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Del Taco - ‬4 min drive
  • ‪Osaka Bay Buffet - ‬4 min drive

About this property

Hilton Vacation Club Mystic Dunes Orlando

Family-friendly 4-star hotel near Disney's Animal Kingdom® Theme Park
Hilton Vacation Club Mystic Dunes Orlando offers its guests a golf course, 4 outdoor swimming pools, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly Hilton Vacation Club Mystic Dunes Orlando. Self parking is free.

This 4-star Kissimmee hotel is smoke free.

  • 986 guestrooms or units
  • 6 levels
  • 23 buildings
  • 2 bars or lounges
  • 5813 sq ft of conference space
  • 540 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Vacation Club Mystic Dunes Orlando offers 986 accommodations with DVD players and safes. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Cable television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

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Total with taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's books
  • Children's games
  • Children's pool
  • Dining table
  • DVD player
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini golf
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Bicycle rentals
  • Books
  • Children's pool
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Mini golf
  • Pro golf shop
  • Table tennis
  • Video library
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 52-inch TV with cable channels
  • DVD player

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 34.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 15 per person
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mystic Dunes Resort Kissimmee
Mystic Dunes Resort Diamond Resorts Kissimmee
Mystic Dunes Resort Diamond Resorts
Mystic Dunes Diamond Resorts Kissimmee
Mystic Dunes Diamond Resorts
Mystic Dunes Resort Golf Club by Diamond Resorts
Hilton Vacation Club Mystic Dunes Orlando Hotel
Mystic Dunes Resort Golf Club by Diamond Resorts
Hilton Vacation Club Mystic Dunes Orlando Kissimmee
Hilton Vacation Club Mystic Dunes Orlando Hotel Kissimmee

Frequently asked questions

How close is Hilton Vacation Club Mystic Dunes Orlando to the airport?

Hilton Vacation Club Mystic Dunes Orlando is 12.9 mi (31-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Vacation Club Mystic Dunes Orlando?

As of Feb 14, 2026, prices found for a 1-night stay for 2 adults at Hilton Vacation Club Mystic Dunes Orlando on Mar 2, 2026 start from $106.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Vacation Club Mystic Dunes Orlando have an airport shuttle?

Airport shuttle services are not available at Hilton Vacation Club Mystic Dunes Orlando.

How close is Hilton Vacation Club Mystic Dunes Orlando to the beach?

This hotel is 8.8 mi (19-min drive) from Beachcomber Beach.

Does Hilton Vacation Club Mystic Dunes Orlando offer free breakfast?

Free breakfast isn’t provided at Hilton Vacation Club Mystic Dunes Orlando, but cooked-to-order breakfast is offered for a fee of between USD 8 and 15 per person.

Is there a casino at Hilton Vacation Club Mystic Dunes Orlando?

No, there is no casino at this hotel.

What time is check-in at Hilton Vacation Club Mystic Dunes Orlando?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Vacation Club Mystic Dunes Orlando?

This hotel offers free self parking.

Does Hilton Vacation Club Mystic Dunes Orlando have a pool?

Hilton Vacation Club Mystic Dunes Orlando features 4 outdoor pools and a children's pool.

Does Hilton Vacation Club Mystic Dunes Orlando have a restaurant?

Hilton Vacation Club Mystic Dunes Orlando is home to Kenzies, which features American cuisine and golf course views.

Does Hilton Vacation Club Mystic Dunes Orlando have a spa?

There are no spa services available at this hotel.

How close is Hilton Vacation Club Mystic Dunes Orlando to downtown Kissimmee?

Hilton Vacation Club Mystic Dunes Orlando is 2.6 mi away from Four Corners.

Hilton Vacation Club Mystic Dunes Orlando Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3268 out of 4656 reviews
Rating 8 - Good. 780 out of 4656 reviews
Rating 6 - Okay. 307 out of 4656 reviews
Rating 4 - Poor. 137 out of 4656 reviews
Rating 2 - Terrible. 164 out of 4656 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, customer svc, amenities
Stayed 5 nights in Dec 2025

10/10 Excellent

Scott

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and always find the value in our stay. Large, roomy two bedroom apartment that is very comfortable. Bathroom privacy leaves a little to be desired but the water closet was separate so not so bad. This review asked how we liked the free breakfast so I'm thinking this is kind of a generic review form as there was no evidence of the sort. This is a great, clean resort to stay in that is very close to Disney and the value is terrific!
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Stayed 6 nights in Oct 2025

4/10 Poor

Dexter

Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
The best universal hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I had such a wonderful stay at this hotel, and I really want to highlight the amazing service I received. Valentina made me feel so welcomed from the very beginning with her kindness and warm attitude. The entire staff was incredibly attentive and always ready to help. I also want to mention the outstanding customer service I received from Patricia over the phone. Her patience, kindness, and willingness to help were truly exceptional. The apartment was beautiful, super comfortable, and the perfect place to relax. I honestly loved staying here. The service from everyone was excellent. Thank you for making my visit so special. 💛✨
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I had such a wonderful stay at this hotel, and I really want to highlight the amazing service I received. Valentina made me feel so welcomed from the very beginning with her kindness and warm attitude. The entire staff was incredibly attentive and always ready to help. I also want to mention the outstanding customer service I received from Patricia over the phone. Her patience, kindness, and willingness to help were truly exceptional. The apartment was beautiful, super comfortable, and the perfect place to relax. I honestly loved staying here. The service from everyone was excellent. Thank you for making my visit so special. 💛✨
Stayed 1 night in Nov 2025

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean but smelled of cigarette smoke. I did not complain since we checked in at midnight and we were all exhausted. We were unable to use screened porch because smell was so bad. I bought air neutralizer the next morning and sprayed all furniture, carpets and drapes which helped. Staff at front desk always polite
Stayed 7 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 5 nights in Nov 2025

8/10 Good

Rocky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well taken care of here and the suites are wonderful and large. Clean property.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great but the time share speech holding up the parking pass pick up we could have done without - but all and all was a great place! Will stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

cynthia

Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Grade A++
Stayed 1 night in Nov 2025

8/10 Good

Marilyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Maria, North Miami

Stayed 2 nights in Oct 2025

10/10 Excellent

Xacasia

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 14 nights in Sep 2025

10/10 Excellent

Reginald

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Nov 2025

6/10 Okay

Jiao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
⸻ The front desk staff did not handle the handover properly. The staff member on duty the previous day had already told the manager that my delayed luggage would be delivered to my room, and I also left my contact phone number. However, around 4 a.m., the front desk called our room, and even the phone in my child’s room was ringing. We had just taken a long flight and were suffering from jet lag, so it was impossible to get proper rest. The staff asked us to go to the front desk to pick up the luggage ourselves. I explained that I had been promised the luggage would be delivered to my room, but the front desk said they had to wait until after 8 a.m. for the manager to confirm. Unfortunately, we had plans to leave at 8 a.m. and needed the clothes in the suitcase, so I had no choice but to go to the front desk myself at 5 a.m. It was really frustrating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities
Would 100% stay here again staff was great room was wonderful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great like always
Stayed 1 night in Oct 2025

10/10 Excellent

cheri

Stayed 3 nights in Nov 2025

8/10 Good

Josephine

Liked: Amenities
Yes but the only problem was they left me waiting to give me my room and in 10.days stand the cleaning was not good I had to clean the room and left it spotless and always everything was clean even the garbage .And every time I go to Orlando Issalways standi
Stayed 10 nights in Oct 2025

10/10 Excellent

Theodore

Stayed 3 nights in Nov 2025

4/10 Poor

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked on hotels.com and when I got there, they said they didn’t even have my reservation. It took over 30 minutes for me to just get assigned a room and they didn’t even offer a free upgrade for the trouble. They blamed it on hotels.com. On top of that, I’m a diamond member and Hilton has no respect whatsoever for the DIAMOND members. They don’t give a free upgrade because you book it through hotels.com so they punish you and treat you like you mean nothing. The room was outdated and dirty. The tub and floors needed to be deep cleaned. The front gate staff was pretty friendly, but that’s about the only positive I can say. Back when this property was $80 a night, it was worth it but now it’s no longer a good value. Too expensive what you get!
Stayed 3 nights in Nov 2025