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Palazzo Lakeside

2.5-star property
4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL 1-855-201-7819

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3.8 out of 5
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See all 16 Travelocity Reviews

Points Of Interest

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Hotel Description

Hotel near Old Town in Kissimmee

In Kissimmee

Within 3 miles (5 km) of this Kissimmee hotel, you'll find Old Town and Lake Buena Vista Factory Stores. Capone's Dinner Show and Fun Spot America are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 222 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies, free local calls, and hair dryers are also available.

Design Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$51* Per night/room Dec 12 - Dec 13

Junior Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Gallery Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Exclusive Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Traditional Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Palazzo Lakeside ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palazzo Lakeside

Everyone (7) Couples (3) Family (6)
5 out of 5
Even though under construction, I immediately felt the ambience upon entering the hotel lobby. I was immediately greeted by Gabriella who was very warm. She explained Wi-Fi, breakfast and more with poise. The lobby was very modern and the hallways were covered with beautiful sayings to assist you in having a positive mindset. Upon exiting, I was also given a great thank you and farewell by Deane. Very pleased. I can only imagine how it will look once the renovations are done. I will definitely come back.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 2, 2019 by JC

Dear Tori, We loved having you and your kids as our guest at Palazzo Lakeside Hotel. Thank you for sharing how much you liked our beautiful hotel. It was a pleasure to host you, and we hope to do so again the next time you are in our area. Best regards, JC, Guest Service Manager

1 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by JC

Dear Guest, Thanks for rating your recent experience with us, we lament that your overall wasn't satisfactory. Regards, JC Guest Service Manager

4 out of 5
The price is great and rooms are clean and modernized.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by JC

Dear Guest, Thanks for your recent stay and for rating our resort. We look forward to your future stay with us at Palazzo Lakeside Hotel. Regards, JC Guest Service Manager

5 out of 5
Staff was super friendly and very helpful with anything we needed. Breakfast was simple but there were many options to choose from. The location is near many stores and restaurants, plus all highways are nearby as well which is perfect for going to the parks. My only complaint is you can hear everything going on in the hallways. But you can’t hear anything from the other things through the wall. Overall, I highly recommend this hotel

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 26, 2019 by JC

Dear Guest, Thank you very much for the tremendous review. We are delighted to have exceeded your expectations and hope to receive you again the next time you stay in Orlando. Sincerely, JC Guest Service Manager

3 out of 5
Wrong room 1 bed was what we booked and ended up with 2 so not much room. Breakfast nit so great even for continental. Staff was ok.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by JC

Dear Guest, Thanks for your feedback and your recent stay with us at Palazzo Lakeside Hotel. We lament to read the issue you have mentioned regarding your room assignment, please contact us to investigate immediately, we always try to comply with our guest requests. Regards, JC Guest Service Manager

5 out of 5
Rooms are very modern and clean. It’s very good for the price. Conveniently located, close to the outlets and major highways. I would highly recommend. The only downside it’s theres no eggs for breakfast but it was very decent for the price. I loved it.

Posted by , from Miami on Jul 23, 2019

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Comment from Hotel Management

Sep 8, 2019 by Thank you for your kind review

Dear Melissa We would like to thank you for your kind review and your warm comments about our hospitality. We are delighted that you enjoyed a comfortable and relaxing environment and we would love to accommodate you back again in the near future. Kind regards, JC Guest Service Manager info@magicmomentresort.com Tel: 407-507-2929

5 out of 5
Honestly, very nice staff and hotel overall. The staff was so sweet they gave us some free snacks and made us a cute towel animal on the bed before we went up. With that being said they are doing renovations so not everything is done. The shower curtain was honestly the only thing I can complain about as it wasn’t set into the wall. You could really just pull it down. This made it hard not to get water all over the floor. But honestly everything else was great. I stayed in several hotels on my vacation and this was my favorite.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 30, 2019 by M

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!. M

2 out of 5
Property is under upgrade. Needed to go to a sister property to use a pool. We had 3 in our room, but could only routinely get 2 sets of towels. Also needed to request clean sheets. One day they even missed servicing our room!

Posted by , from Minneapolis, mn on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by M

Thank you SJ, we appreciate you taking the time to provide feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We will ensure your feedback will be given to all. Furthermore, we will personally supervise that all your other complaints are addressed and everything will be in order on your next visit. We look forward to welcoming you back then. Thank you!. M

3 out of 5
It looks nice but the lack of carpeting made it very noisy. There was only one ice maker for 3 buildings with four floors each. Unfortunately the pool was closed when we were there. The so called premium breakfast was disappointing too.

Posted by on Mar 14, 2019

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Comment from Hotel Management

Mar 19, 2019 by M

We appreciate you taking the time to provide feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We will ensure your feedback will be given to all. Furthermore, we will personally supervise that all your other complaints are addressed and everything will be in order on your next visit. We look forward to welcoming you back then. Thank you!. M

2 out of 5
The resort is an OLD resort that was foreclosed, purchased and remodeled. The workmanship is sub par. The continental breakfast lscks something hot, such as eggs or sausage gravy & bisquits. The shower pan in our room was NOT level causing water to pool >1" in the non drain end. Fit & finish of caulk, paint, flooring and OLD sliding doors was poor. The pool was closed for "maintainenance" the entire trip. The resort needs more outdoor seating on balconies.

Posted by on Mar 8, 2019

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Comment from Hotel Management

Mar 19, 2019 by M

We appreciate you taking the time to provide feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We will ensure your feedback will be given to all the team. Furthermore, we will personally supervise that all your complaints are addressed and everything will be in order on your next visit. We look forward to welcoming you back then. Thank you!. M

About the Palazzo Lakeside

Location 4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL 34746

Renovations + Closures

This property is undergoing renovations.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Palazzo Lakeside offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Event space at this hotel measures 2153 square feet (19 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Palazzo Lakeside. Self parking is free. Smoking is allowed in designated areas at this Kissimmee hotel.

  • 222 guestrooms or units
  • 2153 sq ft of conference space
  • 19 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (32 km / 19.9 mi)
  • Parking: Free self parking

Room Amenities

Palazzo Lakeside offers 222 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2017.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 4.99 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Parcel deliveries will be accepted for a surcharge. Any deliveries received more than 3 days before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 4.99 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Celebration Inn
  • Palazzo Lakeside Hotel Kissimmee
  • Palazzo Lakeside Kissimmee
  • Royal Celebration Inn Kissimmee
  • Royal Celebration Kissimmee
  • Palazzo Lakeside Hotel
  • Palazzo Lakeside Kissimmee
  • Palazzo Lakeside Hotel Kissimmee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.