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Star Island Resort and Club

3.5-star property
5000 Avenue Of The Stars, Kissimmee, FL 1-855-201-7819
3.8 out of 5
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See all 29 travelocity Reviews

"It is an incredible place, the room is first class, I have no complaints about the place " More

By a verified traveler on Mon 07 Nov 2022

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Hotel Description

Family-friendly 3.5-star hotel near Falcon's Fire Golf Club

On lake

At this Kissimmee hotel, you'll be within 3 miles (5 km) of Falcon's Fire Golf Club and 6 miles (10 km) of Orlando Vineland Premium Outlets. Disney Springs® is within 6 miles (10 km) and Aquatica is within 9 miles (15 km).

Poolside dining

This hotel features a full-service spa, 2 outdoor pools, and 9 outdoor tennis courts. Bring the family and enjoy the mini golf, children's pool, and playground. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.

Suite, Multiple Beds, Kitchenette (1 Sleeper Sofa)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109* Per night/room Dec 2 - Dec 3

Deluxe Suite, 1 Bedroom, Kitchen (1 Sleeper Sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 3 Bedrooms (Full Kitchen)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Star Island Resort and Club ratings based on 29 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Star Island Resort and Club

Everyone (12) Couples (5) Family (12)
5 out of 5
It is an incredible place, the room is first class, I have no complaints about the place

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 8, 2022 by Guest relations

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

5 out of 5
We have stayed here twice now and are planning another trip back in a couple of weeks. The resort is great. Rooms are always clean. Kitchens are stocked with cookware and utensils. Great value!

Posted by , from Macungie on Aug 4, 2022

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1 out of 5
Got here 12:30, and Front desk couldn't find my reservation. Had to wait 2 hours 30 mins with my baby in heated FL temps, before a manager was called to come and find my reservation although i have an email confirmation!

Posted by on Aug 1, 2022

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4 out of 5
The resort grounds are beautiful and well maintained. the rooms are showing wear and need to be updated. Noise travels between units.

Posted by , from CAPE MAY COURT HOUSE on Jul 14, 2022

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Comment from Hotel Management

Jul 14, 2022 by Guest relations

Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

2 out of 5
Lobby too loud, front desk disorganized, held $200 for incidentals for a one night stay. Now to find out won’t be released for 72 hours. Up charge for everything.

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 20, 2022 by Guest Relations

Thank you for your feedback. We are disappointed to hear that you were unsatisfied for the charge for the Security Deposit . We strive to provide this information to the guests through our website, pre-arrival letter and confirmation

5 out of 5
We stayed at this beautiful resort for 6 days. It was close to everything. The resort reminded me of the Caribbean with activities, restaurant, amazing pools and bars. It was perfect for all of our children ages 5-9. We all definitely book again.

Posted by on Apr 30, 2022

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Comment from Hotel Management

May 4, 2022 by Guest Relations

Thank you for taking the time to share your experience with us. We are so glad you enjoyed our resort and property amenities. We are happy to hear that our location worked so well for you. Come back and see us again soon!

5 out of 5
Great place. Wish we stayed longer.

Posted by on Apr 26, 2022

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Comment from Hotel Management

Apr 26, 2022 by Guest relations

Thank you for taking the time to review our property. We are very happy to hear you decide to vacation with us again this year and that you had such a great experience.

2 out of 5
Smelly. Poor service. Not polite front desk staffs. I will never use Travelocity for giving us this hotel. This is not hotel. It is old apartment where AC does not work. Bathroom smells like sewage.

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 26, 2022 by Guest relations

Thank you for your feedback. This allows us to continue to enhance the vacation experience at our resort. We are sorry our service was below your expectations which is unfortunate. We will address the issues mentioned with the correct department heads. Please let us know if there are opportunities to make your stay better in the future.

2 out of 5
This is an older property adenine the grounds are pretty and well maintained, the unit we were in had no view except of the parking lot and walls. There was a small food market but no restaurant on site. They provided no guides for local restaurants and no guide for the TV channels. The room had not been thoroughly vacuumed; the LR was uncomfortably furnished; and the 2 TV’s did not work when we arrived and had to be re-set. The staff was helpful but overall it was a big disappointment.

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 30, 2022 by Guest Relations

Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

5 out of 5

Posted by on Mar 6, 2022

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About the Star Island Resort and Club

Location 5000 Avenue Of The Stars, Kissimmee, FL 34746

Property Features

Star Island Resort and Club offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A children's pool, a fitness center, and spa services are also featured at the family-friendly Star Island Resort and Club. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Kissimmee hotel.

  • 466 guestrooms or units
  • 3 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 9
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Washer/dryer
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Star Island Resort and Club offers 466 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include laptop-compatible safes and phones. In-room massages and hypo-allergenic bedding can be requested.

  • Bathrooms are shared
  • Washer and dryer
  • Sitting area
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 11:00 AM.

Star Island Resort and Club has a restaurant on site.

The Star Bar - This bar is located by the pool.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

Celebrity Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 17.03 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 11 per person (approximately)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Island Resort Club
  • Island Star
  • Star Island
  • Star Island Club
  • Star Island Club Kissimmee
  • Star Island Resort
  • Star Island Resort & Club
  • Star Island Resort & Club Kissimmee
  • Star Island Resort Club
  • Star Resort
  • Star Island Resort Club Kissimmee
  • Star Island Hotel
  • Star Island Resort Orlando
  • Star Island Resort And Club Hotel Kissimmee
  • Fairfield Star Island Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.