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"I didnt like that the room wasnt ready when we got there at almost 5.The door was wide open when I got to the room and the sofa wasnt finished being ... " More

By a verified traveler on Mon 20 Nov 2023

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Hotel Description

Family-friendly stay near Falcon's Fire Golf Club

On lake

At this Kissimmee hotel, you'll be within 3 miles (5 km) of Falcon's Fire Golf Club and 6 miles (10 km) of Orlando Vineland Premium Outlets. Disney Springs™ is within 6 miles (10 km) and Epcot® is within 9 miles (15 km).

Poolside dining

A full-service spa, 2 outdoor pools, and 9 outdoor tennis courts are featured at this Mediterranean hotel. Bring the family and enjoy the mini golf, children's pool, and playground. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.

Suite, Multiple Beds, Kitchenette (1 Sleeper Sofa)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$117* Per night/room Apr 1 - Apr 2

Deluxe Suite, 1 Bedroom, Kitchen (1 Sleeper Sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 3 Bedrooms (Full Kitchen)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Star Island Resort and Club ratings based on 36 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Star Island Resort and Club

Everyone (17) Couples (7) Family (11)
5 out of 5

Posted by on Mar 6, 2024

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Comment from Hotel Management

Mar 7, 2024 by Guest relations

Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

5 out of 5

Posted by on Jan 9, 2024

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Comment from Hotel Management

Jan 10, 2024 by guest relations

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

4 out of 5
I didnt like that the room wasnt ready when we got there at almost 5.The door was wide open when I got to the room and the sofa wasnt finished being put back together.With that door being left open someone couldve been wait insisde to do harm.

Posted by on Nov 20, 2023

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Comment from Hotel Management

Nov 21, 2023 by Guest Relations

I want to begin apologizing for any inconveniences during your stay and to thank you for your time and information when sharing your experience. The comfort and safety of our owners and guests are of utmost importance to us. Your concerns will be heard by the proper department.

1 out of 5
False advertisement of rooms

Posted by on Nov 19, 2023

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Comment from Hotel Management

Nov 21, 2023 by Guest Relations

Thank you for your feedback. We are disappointed to hear that you were unsatisfied with your room. We strive to provide all correct and most updated information to the guests through our website, per-arrival letter and confirmation

4 out of 5

Posted by on Oct 29, 2023

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Comment from Hotel Management

Oct 30, 2023 by guest relations

Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

5 out of 5

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by Guest Relations

Thank you for your review. We are glad you had a wonderful time and was able to enjoy the resort amenities. We do hope to have you as a guest again one day!

1 out of 5
Room was dirty, bedsheets were dirty and not cleaned. Toilet was clogged up, property offered no kind of credit. Will not stay again.

Posted by on Jul 13, 2023

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Comment from Hotel Management

Jul 14, 2023 by guest relations

Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

4 out of 5
First off our room was not ready (and we got there after check in time). Then they never notified us that it was ready (they told us they would). We waited outside in our warm clothes in the heat for over an hour. The place itself was pretty nice, very large area rooms, not super clean but clean enough. Kitchen is well stocked, would have been nice if they had Keurig type coffee makers. Biggest problem is the landscaping use of noisy gas leaf blowers for hours every morning. Horrible atmosphere to try to play tennis or relax at the pool. So noisy as to be uncomfortable. Bad for the ears and bad for the environment. If they would switch to quieter battery charged equipment it would have made a huge difference on our enjoyment of our stay. The staff was pleasant, but really did not always seem to know what they were doing, they did not go out of their way to help with anything, but they mostly got the job done.

Posted by on Mar 29, 2023

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Comment from Hotel Management

Mar 30, 2023 by guest relations

Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

3 out of 5
Called the office twice had issues with toilet

Posted by on Mar 26, 2023

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Comment from Hotel Management

Mar 27, 2023 by guest relations

Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

2 out of 5

Posted by , from Grand Bend on Mar 21, 2023

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Comment from Hotel Management

Apr 11, 2023 by guest relations

Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

About the Star Island Resort and Club

Location 5000 Avenue Of The Stars, Kissimmee, FL 34746

Property Features

Star Island Resort and Club offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A children's pool, a fitness center, and spa services are also featured at the family-friendly Star Island Resort and Club. Self parking is free. Smoking is allowed in designated areas at this Mediterranean Kissimmee hotel.

  • 466 guestrooms or units
  • 3 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 9
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Washer/dryer
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Star Island Resort and Club offers 466 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include laptop-compatible safes and phones. In-room massages and hypo-allergenic bedding can be requested.

  • Bathrooms are shared
  • Washer and dryer
  • Sitting area
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 11:00 AM.

Star Island Resort and Club has a restaurant on site.

The Star Bar - This bar is located by the pool.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing nearby
  • Basketball on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

Celebrity Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 17.03 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5–11 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night
  • Towels fee: USD 7 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Island Resort Club
  • Island Star
  • Star Island
  • Star Island Club
  • Star Island Club Kissimmee
  • Star Island Resort
  • Star Island Resort & Club
  • Star Island Resort & Club Kissimmee
  • Star Island Resort Club
  • Star Resort
  • Star Island Resort Club Kissimmee
  • Star Island Hotel
  • Star Island Resort Orlando
  • Star Island Resort And Club Hotel Kissimmee
  • Fairfield Star Island Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.