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4.7 out of 5

"Food was cold at the breakfast bar. No microwave to warm. " More

By a verified traveler on Mon 21 Sep 2020

Hotel Description

3.5-star hotel near Old Town

In Kissimmee

Within 3 miles (5 km) of this hotel, you'll find Lake Buena Vista Factory Stores and Old Town. Fun Spot America and Medieval Times are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free full breakfast each morning.

MP3 docks, WiFi

Featuring conveniences like living rooms and refrigerators, the 300 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. Other amenities include WiFi, microwaves, and room service.

Premium Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking (Hospitality)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Hospitality)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Orlando Lake Buena Vista South ratings based on 30 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Orlando Lake Buena Vista South

Everyone (13) Couples (5) Family (15)
4 out of 5
Food was cold at the breakfast bar. No microwave to warm.

Posted by , from Tampa on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by ESLBVSDOSM

Bill, Thank you for your review of our hotel. We are glad you stayed with us and we appreciate your feedback. Our team is always available to address concerns including food temperature and we hope we were given the opportunity to make it right for you. We look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5
Loved everything about the Hotel. The drinks were a little over priced.

Posted by , from Fort Lauderdale on Sep 13, 2020

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Comment from Hotel Management

Sep 17, 2020 by ESLBVSDOSM

Ara, Thank you for your review of our hotel. We are thrilled that you loved everything about our hotel and we also hope that you were able to take advantage of our nightly complementary evening reception to enjoy some free drinks and light snacks before dinner. We look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5

Posted by on Jul 15, 2020

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Comment from Hotel Management

Jul 16, 2020 by ESLBVSDOSM

Thank you for your rating of our hotel. We are glad you had an excellent visit and we look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5
Property was well managed and staff was friendly and courteous

Posted by on Jul 8, 2020

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Comment from Hotel Management

Jul 8, 2020 by Eslbvsdosm

Thank you for your rating of our hotel. We are glad you had a great visit and we look forward to seeing you again soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5
It was great. Would like to stay here more only if nightly rates can be a little less.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by ESLBVSDOSM

Thank you for your review of our hotel. We are glad you had a great visit and enjoyed our hotel. Our rates are determined by demand in the market, and while Orlando has a lot of demand our rates always provide the best value available. We look forward to seeing you again soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5
Spacious rooms! Great breakfast, clean facility and the price is right!

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by ESLBVSDOSM

Thank you for your review of our hotel. We are glad you had an excellent visit and enjoyed our two-room suites, our free made-to-order breakfast, our facility, and the terrific value. We look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 15, 2019 by ESLBVSDOSM

Thank you for your 5 out of 5 rating of our hotel. We are glad you had an excellent visit and we look forward to seeing you again soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by ESLBVSDOSM

Thank you for your rating of our hotel. We are glad you had a great visit and we look forward to welcoming you back again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing

4 out of 5
It's around alot of restaurants, attractions and stores.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 6, 2019 by ESLBVSDOSM

Thank you for your review of our hotel. We are glad you chose to stay with us and that you enjoyed your visit and our local area. We look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing

5 out of 5
Liked the happy hour and breakfast. Did not like internet access. Restaurant was just so so.

Posted by , from N Tonawanda, NY on May 25, 2019

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Comment from Hotel Management

May 27, 2019 by ESLBVSDOSM

Linda, Thank you for your review of our hotel. We are glad you enjoyed our free made-to-order breakfast and our complimentary evening reception. We hope that you informed our team about the other items so we could work to resolve those concerns and make it right for you. We look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing

About the Embassy Suites by Hilton Orlando Lake Buena Vista South

Location 4955 Kyngs Heath Rd, Kissimmee, FL 34746

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton Orlando Lake Buena Vista South offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 40000 square feet (3716 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Orlando Lake Buena Vista South. An area shuttle within 3.5 miles is available for a fee. Parking is available for a fee. This 3.5-star Kissimmee hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 2012
  • Full breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (31.7 km / 19.7 mi)
  • Property shuttles: Area shuttle within 3.5 miles available for a surcharge
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Orlando Lake Buena Vista South offers 300 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate living rooms. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Kyngs Grille - This restaurant specializes in American cuisine and serves lunch and dinner.

Oasis Lounge - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 13.00 per night (in/out privileges)
  • Valet parking fee: USD 18 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Vista Embassy Suites
  • Embassy Suites Orlando Buena Vista South
  • Embassy Suites Orlando Lake Buena Vista South
  • Embassy Suites Orlando Lake Buena Vista South Hotel
  • Embassy Suites Orlando Lake Buena Vista South Hotel Kissimmee
  • Embassy Suites Orlando Lake Buena Vista South Kissimmee
  • Embassy Suites South Lake Buena Vista
  • Embassy Suites Hilton Orlando Lake Buena Vista South Hotel
  • Embassy Suites Hilton Orlando Lake Buena Vista South Kissimmee
  • Embassy Suites Hilton Orlando Lake Buena Vista South
  • Embassy Suites by Hilton Orlando Lake Buena Vista South Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.