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4.4 out of 5

"Staff needs some customer service training. Very unprofessional. " More

By a verified traveler on Fri 15 Jul 2022

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Hotel Description

Family-friendly 3.5-star hotel near Disney's Animal Kingdom® Theme Park

In Kissimmee

At this Kissimmee hotel, you'll be within 6 miles (10 km) of Disney's Animal Kingdom® Theme Park and 9 miles (15 km) of Epcot®. Walt Disney World® and Magic Kingdom® Park are within 12 miles (20 km).

Poolside dining

3 outdoor pools, an outdoor tennis court, and a spa tub are all featured at this hotel. There's fun for all ages with a children's pool and a playground, and barbecue grills are available on site. Enjoy the gym and perks like free self parking and free WiFi.

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$83* Per night/room Nov 3 - Nov 4

Royal Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Silver Lake Resort ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Silver Lake Resort

Everyone (4) Couples (4) Family (7)
5 out of 5
wonderful resort.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 22, 2022 by Patricia Ronnie, Assistant General Manager

Katie,It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback and we are delighted you had a great experience and we met all your expectations. We hope to see you back soon!

4 out of 5
Staff needs some customer service training. Very unprofessional.

Posted by on Jul 15, 2022

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Comment from Hotel Management

Aug 2, 2022 by Patricia Ronnie, Assistant General Manager

Zhanaira, We sincerely apologize for the experience during your stay and we value your feedback to allows us to address potential opportunities to grow the success of the resort. Thank you for staying with us.

3 out of 5
Property was clean and quiet

Posted by on Jun 5, 2022

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Comment from Hotel Management

Aug 2, 2022 by Patricia Ronnie, Assistant General Manager

Dian, It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback and we are delighted you had a great experience and we met all your expectations. We hope to see you back soon!

5 out of 5

Posted by , from SPRINGFIELD on Apr 19, 2022

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5 out of 5
Overall, the resort is incredible. The grounds are beautiful and well-maintained. It seems very secluded and is quiet. It has the best pool I’ve ever seen. The main pool is huge and has hundreds of lounge chairs and many umbrellas. Even at peak times, there were plenty of chairs for everyone. The pool water was warm but refreshing. Loved having music at the pool all day. There is also a bar at the pool where you can order drinks and food (very reasonably priced) but service was pretty slow. The resort has security at the entrance so only people staying at the resort can get in. We were in a 2 bedroom condo. It was huge! Very spacious and had a nice quiet patio that we used a lot. It was stocked ok- we had to request laundry soap and dish soap that should have already been there. A few pots and pans were there but past their prime. The main negative for us is that we were on the 3rd floor and there was no elevator. A few of the building have elevators but most don’t. We didn’t know that until we arrived. It was a lot of hauling luggage and groceries up 2 flights of stairs. If you have babies (strollers) or any physical limitations, be sure to ask about that before renting. Overall, we loved it there and wanted to stay forever!

Posted by on Apr 2, 2022

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Comment from Hotel Management

May 12, 2022 by SLR

Definitely come see us again! We'll discuss the forever!

4 out of 5
Great room! Very spacious and clean. Pools were wonderful and not overcrowded. We liked that you had on site food at the poolside bar and in the gift shop- and it was good and reasonably priced! We would definitely choose this resort again!

Posted by on Feb 26, 2022

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2 out of 5
Very dated. Old-style grills. Pool heaters work when they want to. Lots of issues with keys to get into the unit

Posted by on Feb 15, 2022

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5 out of 5
Very close to all the Disney parks, restaurants, gift shops. Clean facilities, very well maintained grounds. Staff members were all very pleasant!

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 19, 2021 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Clean, spacious, friendly atmosphere. Just generally really nice.

Posted by on Apr 30, 2021

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Comment from Hotel Management

Apr 30, 2021 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 10, 2020 by SLR

Thank you for the 4 out of 5 review. Your feedback is appreciated.

Property Features

Silver Lake Resort offers its guests 3 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Silver Lake Resort. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Kissimmee hotel.

  • 468 guestrooms or units
  • Karaoke
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Silver Lake Resort offers 468 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Pool Cabana Bar - This poolside bar specializes in American cuisine.

Mini Market and Deli Cafe - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Basketball on site
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 22.70 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 26.75 (subject to availability)
  • Housekeeping fees vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silver Lake Kissimmee
  • Silver Lake Resort
  • Silver Lake Resort Kissimmee
  • Silver Lake Hotel Kissimmee
  • Silver Lake Resort Kissimmee Fl
  • Silver Lake Resort Florida
  • Silver Lake Resort Orlando
  • Silver Lake Resort Hotel
  • Silver Lake Resort Kissimmee
  • Silver Lake Resort Hotel Kissimmee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.