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"Everything was ok until I found blood stains on 3 out of 4 beds..super upset about that but overall stay was good " More

By a verified traveler on Wed 28 Apr 2021

Hotel Description

Family-friendly 3.5-star hotel near Fun Spot America

In suburbs

You'll find Old Town and Fun Spot America within 2 miles (3 km) of this hotel. Also, Celebration Golf Club is within 2 miles (3 km) and ESPN Wide World of Sports is within 6 miles (10 km).

Onsite dining, 2 outdoor pools

2 restaurants, 2 outdoor pools, and 2 outdoor tennis courts are among this hotel's featured amenities. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 2 spa tubs and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 718 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free weekday newspapers, and free local calls. Change of towels is available on request.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$41* Per night/room May 26 - May 27

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grand Orlando Resort at Celebration ratings based on 125 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Grand Orlando Resort at Celebration

Everyone (46) Couples (24) Family (46)
1 out of 5

Posted by on May 2, 2021

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3 out of 5
Everything was ok until I found blood stains on 3 out of 4 beds..super upset about that but overall stay was good

Posted by on Apr 28, 2021

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Comment from Hotel Management

Apr 28, 2021 by Aaron W

I am sorry to hear about your concerns regarding your bed sheets and have shared your comments with our housekeeping managers. I hope you will give us another chance in the future.

2 out of 5
Place is in dire need of renovations. My room (4313) had a non working phone. I reported it to the front desk from day one. Nothing was ever done about it. I requested extra linen and towels on Saturday. Not delivered till the next day.

Posted by on Apr 28, 2021

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Comment from Hotel Management

Apr 28, 2021 by Aaron W

I apologize that you experienced issues during your stay. We are looking forward to beginning renovations of our guest rooms and hallways next month! I hope you will give us another chance and experience these new rooms when they become available.

2 out of 5
The bathroom mirror and sink of my room were covered in mold. It gave the room a horrible look.

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 28, 2021 by Aaron W

I apologize that you were unhappy with your stay. We are looking forward to beginning a full renovation of our guest rooms and hallways. I hope you will give us another chance and experience these new rooms as they become available.

1 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 29, 2021 by Aaron W

I am sorry to see you did not enjoy your stay. I hope you will give us another chance in the future.

3 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 29, 2021 by Aaron W

I am sorry to see you did not enjoy your stay. I hope you will give us another chance in the future.

1 out of 5
This is the worst hotel experience I have ever had. The front entrance is very deceiving as it is newly updated but the rest of the hotel is old and run down. The rooms are way smaller than the pictures and the beds are tiny and hard. They don’t even have housekeeping to clean the rooms or refresh the towels. The whole night all we heard were the doors slamming shut and people were yelling and running up and down the halls. Security did nothing to stop this. Then on night two we were woken up at midnight to an alarm telling us to evacuate. Everyone stood outside with no explanation. The security guard seemed surprised that we were all outside and didn’t know what was going on. Scary. Later we went up to the front desk and they told us it was a false alarm. After a terrible stay we demanded a refund and they only refunded part of the visit after we explained everything that was wrong with the experience. We were told to call the main manager who was not on duty at the time. I will be calling corporate and explaining the situation to them immediately. This is the WORST hotel I have ever been to- don’t stay unless you don’t want to sleep.

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 17, 2021 by Aaron W

I apologize that you had a poor experience while staying with us. While we do have security that monitors our property overnight, we can not control the actions of our guest. If we are made aware of a situation of loud noises, we will address it right away. While I apologize that you were disturbed by the fire alarm, we cannot provide compensation for emergency procedures designed for safety. It was not a false alarm as the alarm was set off by someone smoking in the stairwell. This turned out to be a situation that we were able to quickly rectify, but the alarm had been actively triggered. Had there been an emergency, I am glad to hear that these devices are working correctly.

5 out of 5

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 28, 2021 by Aaron W

Thank you for your rating. I am happy to see you enjoyed your stay with us and I hope you will visit us again in the future!

1 out of 5
The property was deteriorating amd needs an immediate remodeling. The Room was frighteningly dirty I was afraid to take a shower in the bathroom Because there was rust and mold. The lobby area was very deceptive because it has clearly been updated however the rooms leaves something to be desired. I would not recommend that any one Stay at this resort until it has been remodelled.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 17, 2021 by Aaron W

While I am happy to hear you enjoyed our new lobby, I am sorry to hear that you had a poor experience with your room. We are looking forward to beginning a full renovation of our guest rooms and hallways starting next month. I hope you will give us another chance and experience these new rooms when they become available.

1 out of 5
It was horrible

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 13, 2021 by Aaron W

I am sorry to see you did not enjoy your stay with us. I hope you will give us another chance in the future.

About the The Grand Orlando Resort at Celebration

Location 2900 Parkway Blvd, Kissimmee, FL 34747

Property Features

As a guest of The Grand Orlando Resort at Celebration, you'll find 2 outdoor swimming pools and 2 spa tubs along with outdoor tennis courts, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 6,800 square feet (1 square meters) and includes conference space. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly The Grand Orlando Resort at Celebration. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Kissimmee hotel.

  • 718 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 6,800 sq ft of conference space
  • 1 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Orlando International Airport (MCO) (32.3 km / 20.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grand Orlando Resort at Celebration offers 718 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

The Grand Orlando Resort at Celebration has 2 restaurants on site.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 28.38 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Celebration
  • Orlando Radisson Resort
  • Radisson Orlando Celebration
  • Radisson Orlando Celebration Kissimmee
  • Grand Orlando Resort Celebration Kissimmee
  • Radisson Resort Celebration Orlando
  • Radisson Resort Orlando
  • Grand Orlando Resort Celebration
  • Radisson Resort Orlando Celebration Kissimmee
  • Kissimmee Radisson
  • Radisson Celebration
  • Radisson Hotel Orlando Celebration
  • Radisson Kissimmee
  • Radisson Resort Kissimmee
  • Radisson Resort Orlando-Celebration Hotel Kissimmee
  • Grand Orlando Celebration Kissimmee
  • Grand Orlando Celebration
  • Radisson Resort Orlando Celebration
  • Orlando Celebration Kissimmee
  • The Orlando At Celebration
  • The Grand Orlando Resort at Celebration Hotel
  • The Grand Orlando Resort at Celebration Kissimmee
  • The Grand Orlando Resort at Celebration Hotel Kissimmee

You should know

  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.