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DoubleTree by Hilton Hotel Orlando at SeaWorld

4.0 star property
Family-friendly 4-star resort near Aquatica

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Orlando at SeaWorld

Exterior
2 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)
Reception
2 restaurants, breakfast, lunch, dinner served; American cuisine
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

View in a map
10100 International Drive, Orlando, FL, 32821
  • Place, Aquatica
    ‪6 min walk‬
  • Place, SeaWorld® Orlando
    ‪6 min walk‬
  • Place, Orange County Convention Center
    ‪12 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(217 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

7.6 out of 10
Good
(15 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

7.6 out of 10
Good
(11 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(184 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Resort View

7.6 out of 10
Good
(77 reviews)
  • 356 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Tower

7.8 out of 10
Good
(44 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Tower

7.4 out of 10
Good
(54 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch Smart TV with digital channels, table tennis, streaming services

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

55-inch Smart TV with digital channels, table tennis, streaming services

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch Smart TV with digital channels, table tennis, streaming services

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible

7.2 out of 10
Good
(35 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

7.4 out of 10
Good
(370 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Resort View

7.6 out of 10
Good
(86 reviews)
  • 356 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Garden View

7.6 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking (Parlor)

Room, Non Smoking (Parlor) | Living area | 55-inch Smart TV with digital channels, table tennis, streaming services

Room, Non Smoking (Parlor)

  • Sleeps 2
  • 1 Double Sofa Bed

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About the neighborhood

Orlando

International Drive District stay.With a stay at this International Drive District resort, you'll be within half a mile (1 km) of Aquatica and 2 miles (3 km) of Orange County Convention Center. Also, Universal Epic Universe is within 3 miles (5 km) and Universal Studios Florida is within 6 miles (10 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Aquatica - 6 min walk - 0.4 miles
  • SeaWorld® Orlando - 6 min walk - 0.4 miles
  • Orange County Convention Center - 12 min walk - 0.7 miles
  • Discovery Cove - 19 min walk - 1.0 mile
  • Universal Studios Florida - 7 min drive - 5.7 miles

Getting around

  • Sand Lake Road Station - 12 min drive
  • Orlando Station - 15 min drive
  • Orlando Intl. Airport (MCO) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Expedition Cafe - ‬15 min walk
  • ‪Cheddar's Scratch Kitchen - ‬4 min walk
  • ‪Waterstone Grill - ‬14 min walk
  • ‪Mango Market - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Orlando at SeaWorld

Family-friendly 4-star resort near Aquatica
As a guest of DoubleTree by Hilton Hotel Orlando at SeaWorld, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this resort measures 82659 square feet (7679 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Hotel Orlando at SeaWorld. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

  • 1 building
  • 1042 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 82659 sq ft of conference space
  • 7679 sq m of conference space
  • Built in 1980
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
DoubleTree by Hilton Hotel Orlando at SeaWorld offers 1042 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Similar properties

Exterior

Tru By Hilton Orlando Convention Center Area, FL

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 3,371 reviews
$84 nightly
The price is $95
Oct 5 - Oct 6
Total with taxes and fees
Tru By Hilton Orlando Convention Center Area, FL

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 38 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Uncovered self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Orlando SeaWorld
DoubleTree Hilton Hotel SeaWorld
DoubleTree Hotel Orlando SeaWorld
DoubleTree Orlando SeaWorld
DoubleTree Orlando SeaWorld Hotel
Hilton DoubleTree Orlando SeaWorld
Hilton Orlando SeaWorld DoubleTree
Hotel DoubleTree Orlando SeaWorld
Orlando SeaWorld DoubleTree
DoubleTree Hilton SeaWorld
DoubleTree Hilton Orlando SeaWorld

Frequently asked questions

How close is DoubleTree by Hilton Hotel Orlando at SeaWorld to the airport?

DoubleTree by Hilton Hotel Orlando at SeaWorld is 12.6 mi (21-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Orlando at SeaWorld?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Orlando at SeaWorld on Oct 10, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Orlando at SeaWorld.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Orlando at SeaWorld, but buffet breakfast is offered for a fee of USD 25 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Orlando at SeaWorld?

No, there is no casino at this resort.

What time is check-in at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Check-in begins at 4:00 PM.

Is there free parking at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Free parking is not available at this resort. Self parking is available for USD 38 per night.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a pool?

DoubleTree by Hilton Hotel Orlando at SeaWorld features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, a poolside location, and pool views.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a spa?

There are no spa services available at this resort.

How close is DoubleTree by Hilton Hotel Orlando at SeaWorld to downtown Orlando?

DoubleTree by Hilton Hotel Orlando at SeaWorld is 9.8 mi away from Orlando.

DoubleTree by Hilton Hotel Orlando at SeaWorld Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2712 out of 6177 reviews
Rating 8 - Good. 1086 out of 6177 reviews
Rating 6 - Okay. 932 out of 6177 reviews
Rating 4 - Poor. 627 out of 6177 reviews
Rating 2 - Terrible. 820 out of 6177 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

CYRUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremie

Stayed 2 nights in Aug 2025

10/10 Excellent

Nichole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking and resort fee should be included in the price
Stayed 1 night in Jun 2025

10/10 Excellent

Darbi

Stayed 1 night in Jun 2025

10/10 Excellent

Lenford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much potential

The experience was great personally. Not Amazing. Seems like the bigger properties lack something. In this case it was clearly, the leadership. The staff seems to be holding everything together by a thread. The management is no where to be seen in reality other than the FOH. Looks are amazing when entering. Then the properties features hit you.....!Wow! Very nice..but most check ins are at night and most family wont really enjoy the stay beacuse the purpose of visiting is to go out in reality and see the beauty that needs TLC, the property has So much potential to offer. But lacks attention....again Leadership. Especially during how many conversations, was that place busy!!!! With general staff, you have you're bad apples in a bunch or maybe not bad....but just not Hospitality sweet. But in this case that was about 10% over all, everyone else just great. Way to go. Very polite, courteous and again holding it together. You can see the help they need but again......leadership no where to be seen or Caring. I hope to see a change, upon our return. To stay in and enjoy the features offered.
Stayed 2 nights in Jun 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Go direct

My issue was less with the hotel and more with hotels.com. No way to solve problems at the hotel because I went through hotels.com
Stayed 4 nights in Jun 2025

10/10 Excellent

Beverly

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Roberta

Traveled with family and small children
Waited over 4 hours for room to be clean and then given wrong room. I booked king bed and goven room with queen.
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not what we expected, pool area would be much better if it was heated, it was extremely cold. Bar and food amazing though. It’s kinda like a motel vibe in all honesty.
Stayed 3 nights in Jun 2025

8/10 Good

Ieeshia

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Stayed 5 nights in Jun 2025

6/10 Okay

CATHERINE

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not surprised

Not sure if the main part of the hotel is more up to date, but the section we were placed in looked and felt like paint and a bandaid was how they renovated it. The “deadbolt” wasn’t tightened in place and wasn’t able to be used. The carpet didn’t look like it had been vacuumed in a few months. The showerhead and faucet was about to come out of the wall. Good thing we had hot water for the first part of the shower before it started cooling down. After paying so much for parking, we realized anyone could get into the lot since the security gate was open 24/7.
Stayed 2 nights in Jun 2025

8/10 Good

Bob

Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great stay, close to pool and breakfast Buffett. Spectacular view of fireworks and drone show at Sea World next door. Friendly pool bar was also a treat.
Stayed 1 night in Jun 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jun 2025

4/10 Poor

Holly

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I wouldn’t stay here again. When we arrived The outside of the hotel looks nothing like the pictures. It’s old and run down. Check in was at 4pm and by 5pm we were told the room still had not been cleaned, so we couldn’t go to our room. By 6pm we were finally able to get our room keys. The pool was much smaller than the pictures. Paid $30 to park but could not find parking. The room in the tower was extremely underwhelming. Our shower water was not hot. The only thing that we enjoyed were the free cookies from the front desk. The Worst Hilton by far.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was awful but everything else great
Stayed 2 nights in Jun 2025

2/10 Terrible

Karin

Disliked: Cleanliness, staff & service, property conditions & facilities
Never ever this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

10/10 Excellent

TINA, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Cory

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Front desk was nice but over worked. Waited over 20 minutes in line for check in with only about 5 groups in front of me. Seems the hotel may be overbooked. I booked a suite with expedia over a week ago, paid in full, upon check-in, the hotel staff had to "find me a room" but also charged me in full for the room (i already paid in full to through expedia), and the room was not the suite I had reserved. The hotel claims after I check out, expedia will just release all the money I gave them for the room, but I talked with expedia and they said that is absolutely NOT the case. For 2 days now expedia has been unable to get someone from the hotel to respond to them. As far as the room, other than not being the suite I reserved it smells musty, but other than that its a functional hotel room, however Wifi was non-functional the whole first day which is not optimal seeming as this is a business trip. I have spoken to the desk a few times about this double charging, but each time they disappear for a few minutes come back and assure me I have not been double charged (I most certainly have), and offer me free breakfast, which I decline as I simply do not want the double charges. I don't even mind that it's not the room I requested. Just don't double charge me and be honest please. Expedia has attempted to contact them but no one from the hotel will respond.
Stayed 3 nights in Jun 2025