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"Very nice hotel and ammenities. I will give it a 4, not a 5, because we were waken up by dogs barking and howling from another room, I am an animal lo ... " More

By a verified traveler on Tue 11 Apr 2017

Hotel Description

Family-friendly 4-star resort near Disney Springs®

Orlando retreat

Within 3 miles (5 km) of this Orlando resort, you'll find Disney Springs® and Orlando Vineland Premium Outlets. Also, Disney's Lake Buena Vista Golf Course is within 3 miles (5 km) and SeaWorld® Orlando is within 6 miles (10 km).

Poolside dining

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this resort. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 2 spa tubs and perks like free WiFi.

Comfy beds, WiFi

The 486 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and iPod docks.

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room Sep 26 - Sep 27

Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Sheraton Orlando Lake Buena Vista Resort ratings based on 70 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Orlando Lake Buena Vista Resort

Everyone (30) Family (7)
1 out of 5

Posted by on Aug 20, 2019

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5 out of 5
I like the pool area and location. The only thing I did not like was an incident at the pool bar with one of the employee on Sunday around 2:00pm. The lady at the pool bar was so rude with very bad attitude.

Posted by on Aug 5, 2019

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3 out of 5

Posted by on Jul 23, 2019

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5 out of 5

Posted by on Jul 4, 2019

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2 out of 5
BUYER BEWARE - This hotel has hidden fees that they do not disclose when you are checking in. Additional $50.00 per day for the resort fee and parking plus all the taxes charged on those fees. I would have chosen a different hotel - cost an additional $100.00 for two nights with all the extra fees.

Posted by on Jun 25, 2019

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5 out of 5
Great location, friendly staff and clean amenities.

Posted by on Jun 11, 2019

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3 out of 5
There is a $19 parking fee per car and per night which I did not see in the hotel information charges and a $31 fee per night. Knowing that those fees would have been charged, I would have chosen another hotel. There was also a long wait for checking in, otherwise, everything was great.

Posted by on May 21, 2019

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4 out of 5
Pools were great! Fun times in the outdoor spaces.

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 26, 2019 by Lawrence M.

We are so pleased that you had a great time with us here at the Sheraton Orlando Lake Buena Vista. We do hope to see you again soon in the event your travels take you back to Orlando.

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 26, 2019 by Lawrence M.

Thank you for your review! It brings us great pride to provide our guest with amazing service, thank you for the opportunity. We hope we see you soon!

5 out of 5
Alexis M was our car valet for many of our days that we stayed at this Sheraton.. He provided exceptional service and asked daily if we would like bottled water for our ride . He also questioned if there was anything he could do for us . And lastly he told us " Have a Great Day". Thank You Alexis ! Jeff Roepke

Posted by on Jan 31, 2019

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Comment from Hotel Management

Feb 8, 2019 by Lawrence M.

Thank you for your review! It brings us great pride to provide our guest with amazing service, thank you for the opportunity. We hope we see you soon!

About the Sheraton Orlando Lake Buena Vista Resort

Location 12205 S Apopka Vineland Rd, Orlando, FL 32836

Renovations + Closures

The property will be renovating from 01 August 2019 to 31 October 2019 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a waterslide and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 6786 square feet (630 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and spa services are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Orlando resort.

  • 486 guestrooms or units
  • 6 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 6786 sq ft of conference space
  • 630 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (25.1 km / 15.6 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Zest - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

27 Palms Grill - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. In addition to an outdoor pool, other recreational amenities include a waterslide, a 24-hour fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

Top of the Palms has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.94 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Laundry facilities
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.0 per night (rates may vary)
  • Self parking fee: USD 21.00 per night (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Buena Vista Resort Sheraton
  • Lake Buena Vista Sheraton
  • Lake Buena Vista Sheraton Resort
  • Sheraton Lake Buena Vista
  • Sheraton Lake Buena Vista Resort
  • Sheraton Resort Lake Buena Vista
  • Sheraton Orlando
  • Sheraton Safari Hotel
  • Sheraton Safari Orlando
  • Sheraton Lake Buena Vista Resort Orlando
  • Sheraton Lake Buena Vista Orlando
  • Orlando Sheraton
  • Sheraton Buena Vista Resort
  • Sheraton Orlando Lake Buena Vista
  • Sheraton Buena Vista
  • Sheraton Orlando Buena Vista
  • Sheraton Orlando Lake Buena Vista Resort Resort
  • Sheraton Orlando Lake Buena Vista Resort Orlando
  • Sheraton Orlando Lake Buena Vista Resort Resort Orlando

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.