"Nice staff, very cleans room. Area good area round to be. " More

By a verified traveler on Fri 25 May 2018

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Hotel Description

Family-friendly 3-star hotel near Old Town

In entertainment district

Within 6 miles (10 km) of this Kissimmee hotel, you'll find Old Town and Walt Disney World® area. Walt Disney World® Resort and Orlando Vineland Premium Outlets are also within 6 miles (10 km).

Renovated in 2016

This hotel features an outdoor pool and a 24-hour fitness center. Bring the family and enjoy the free kid's club, free theme park shuttle, and playground. Guests will appreciate free perks like continental breakfast and WiFi in public areas.

Free WiFi, comfy beds

The 170 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include sitting areas, refrigerators, and flat-screen TVs with cable channels.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$74 per night

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Magic Moment Resort and Kids Club ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Magic Moment Resort and Kids Club

Everyone (25) Family (1)
3 out of 5
nice hotel without lots of perks. I did not like their complimentary “breakfast”. When checking in I was told we’d have to book a time slot for breakfast which is not always easy to determine with two kids in tow. When we did arrive to breakfast (on time) it was a cluster. Unorganized, almost no options, and cramped.

Posted by on Jan 30, 2019

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Comment from Hotel Management

Jan 30, 2019 by MM

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our breakfast didn't meet your expectations. Our purpose with time slots organization is to deliver the best experience for our guests like you. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all our team.. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Thank you!. MM

3 out of 5
Since it was chosen for the KIDS I thought amenyies should be availabe 24/7 they opened certain activities AFTER checkout times....didn’t make sence

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 24, 2019 by MM

Thank you for your comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay related to the kids club and playground schedule. This is only for respecting all guest resting times!. Sorry but we couldn't find any record about complaint. Please, next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one!. Thank you!. MM

4 out of 5

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 22, 2019 by MM

Wow! What a wonderful review , we truly appreciate your business and your trust in us. I am very happy to hear that everything met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

4 out of 5
Great for kids! So much for them to do And because of that it’s also relaxing for the parents.

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 7, 2019 by MM

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

4 out of 5
Hotel was family friendly. Lots to do for the kids. The hotel staff was always friendly, willing to help and pleasant. The hotel is close to a lot of restaurants and shops that are in walking distance. The hotel has a shuttle that will take you to Epcot for free, then you will need to connect to other transportation to get to other parks, which in most cases is also free.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by MM

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

4 out of 5
Basic hotel room which is clean and comfortable. Nice play area for children

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 17, 2018 by MM

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed our clean and comfortable hotel, and kids area during your your stay. I'm looking forward to having you again as a guest in our hotel. Thank you!. MM

5 out of 5
Great hotel that was close to everything and it was very cute

Posted by on Dec 9, 2018

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Comment from Hotel Management

Dec 9, 2018 by MM

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Thank you!. MM

1 out of 5

Posted by on Nov 26, 2018

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Comment from Hotel Management

Nov 28, 2018 by MM

We appreciate you taking the time to provide us with rating about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Our records don’t show your complaint. Please, next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one! We do hope you give us another chance as we will definitely improve our services. Thank you!. MM

3 out of 5
Hotel and staff was good. There were an activity in like a chapel next to the office of the hotel, they ended at 10:30 pm and people were screaming, running and yelling all over the place, they woke us up. Nobody from security or management showed up. It was sure a bad experience.

Posted by , from Puerto Rico on Nov 13, 2018

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Comment from Hotel Management

Nov 14, 2018 by MM

Thank you Joe for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several issues with other guests didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Thank you!. MM

5 out of 5
Beautiful hotel, perfect for kids, fair price, we enjoyed our Disney/Universal trip!

Posted by , from New Jersey on Oct 6, 2018

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Comment from Hotel Management

Oct 6, 2018 by MM

Wow! What a wonderful review Nati, 5 out of 5! We truly appreciate your business and your trust in us. I am very happy to hear that you find our hotel beatiful!. And everything met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

Property Features

Magic Moment Resort and Kids Club offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A complimentary children's club, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Magic Moment Resort and Kids Club. A complete renovation of Magic Moment Resort and Kids Club was completed in May 2016. Smoking is allowed in designated areas at this 3-star Kissimmee hotel.

  • 170 guestrooms or units
  • 2 levels
  • 3 buildings
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Continental breakfast (free)
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (35.7 km / 22.2 mi)
  • Property shuttles: Free theme park shuttle
  • Parking:

Room Amenities

Magic Moment Resort and Kids Club offers 170 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. This property only accepts debit or credit cards for all bookings and onsite payments. Cash is not accepted.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property only accepts debit or credit cards for all bookings and onsite payments. Cash is not accepted.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 13.62 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Health club access
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magic Moment Resort Kids Club Kissimmee

You should know

  • Pool access available from 9 AM to 10 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.