"Upon checking in I went upstairs to my Jr Suite and the room smelled like piss and poop. I thought maybe because it was stuffy so I dropped the temper ... " More
In entertainment district
Within 3 miles (5 km) of this Orlando aparthotel, you'll find Universal Orlando Resort and Orange County Convention Center. Also, Universal Studios Florida is within 3 miles (5 km) and Florida Mall is within 6 miles (10 km).
Renovated in 2021
Free water park access, 2 restaurants, and 3 outdoor pools are all featured at this traditional aparthotel. Bring the family and enjoy the children's pool, waterslide, and arcade/game room. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.
Flat-screen TVs, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 391 apartments also offer room service and flat-screen TVs with cable channels. Free local calls, hair dryers, and laptop-compatible safes are also available. Weekly housekeeping is available.
Aug 14, 2023 by Kari
Hello Yony, Thank you for taking the time to leave us a rating. I am thrilled that you thoroughly enjoyed your stay with us! Be sure to come back and visit us again soon!
Aug 14, 2023 by Kari
Hello Tiffany, Thank you for taking the time to leave us a rating. I am thrilled that you thoroughly enjoyed your stay with us! Be sure to come back and visit us again soon!
Jun 25, 2023 by Kari
Hello Mark, thank you for taking the time to leave us a rating. It is great to see that you enjoyed your overall stay with us. If you have a moment, we would love to hear what we could have done to make your stay even better! We hope to see you again in the near future.Kind Regards,Coco Key Water Resort
Apr 8, 2023 by Kirsten
Eliud, I deeply apologize that we seemed to have missed the mark in making your stay a great one. If you have a moment, we would love to hear what we could have done to better improve your experience.
Apr 2, 2023 by Kirsten
Hi there! Thank you for taking the time to leave us a review of your stay. I am thrilled to see that you thoroughly enjoyed your stay with us. Be sure to come back and visit us again in the near future!
Jan 10, 2023 by Kari
Jason, thank you for taking the time to leave us some feedback from your stay. I deeply apologize for the inconveniences you faced on property with the noise. If you have any further comments or concerns, please do not hesitate to reach out.
CoCo Key Hotel and Water Resort offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A 24-hour business center and meeting rooms are available. Event space at this aparthotel measures 5000 square feet (465 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly CoCo Key Hotel and Water Resort . For a fee, parking is available. A complete renovation of CoCo Key Hotel and Water Resort was completed in December 2021. Smoking is allowed in designated areas at this 3.5-star Orlando aparthotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
CoCo Key Hotel and Water Resort offers 391 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2021.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Tradewinds - This restaurant specializes in American cuisine and serves breakfast only.
Calalloo Grill - This family restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Poolside Tiki Bar - This bar specializes in American cuisine and serves lunch and dinner. Open select days.
Wet Rooster Tiki Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, and a fitness center.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.