"The activities, pool, and overall service of everyone at this hotel was absolutely amazing. So much to offer for everyone in the family. My only compl ... " More

By a verified traveler on Sat 18 Aug 2018

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Hotel Description

Family-friendly 3.5-star resort near Lake Buena Vista Factory Stores

In entertainment district

You'll find Lake Buena Vista Factory Stores and Orlando Vineland Premium Outlets within 3 miles (5 km) of this resort. Disney Springs® is within 6 miles (10 km) and Walt Disney World® is within 12 miles (20 km).

Free water park, fitness center

Free water park access, 4 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Bring the family and enjoy the mini golf, children's pool, and kid-friendly dining. Enjoy the 3 spa tubs and free perks like WiFi in public areas and a theme park shuttle.

Free WiFi, kitchens

The 777 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include kitchens, sofa beds, and sitting areas.

Family Suite, Multiple Beds, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 6 Max
$80 per night

Family Suite, Multiple Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms (2 Kingbed & 1 Bunkbed)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Suite, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Holiday Inn Resort Orlando Suites - Waterpark ratings based on 54 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Orlando Suites - Waterpark

Everyone (45) Family (8)
2 out of 5
Elevators, we were on 6th floor, we constantly out of order, couch in room that we depended on for a pull out bed wss shabby, at best, , lots of wear on propery, lots of rust on railings, not a good sign on 6th level. Lobby was fine. Staff was excellent. Lakeside Cafe in the main Lobby was fine

Posted by , from Sandwich on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by Hotelmgmt

Thank you for reviewing your stay with us. Our staff is our greatest asset and we're glad to hear they provided you exceptional service! We appreciate your feedback, as we are constantly striving to improve our guest experience. I hope you will stay with us again and give us another chance to impress you.

4 out of 5
Staff is really nice. Housekeeping for rooms was poor.

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 8, 2019 by HotelMgmt

Thank you for your positive review of Holiday Inn Resort Orlando Suites - Waterpark and your praise for our staff. We appreciate your feedback regarding housekeeping, as we are constantly striving to improve. I hope you will stay with us again the next time you visit Orlando!

4 out of 5
It was a nice hotel. The service was good. They were prompt with requests. It was very crowded, so that part was annoying. A high school group that came for the week was hogging the hot tubs.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 1, 2019 by HotelMgmt

Thank you for the positive review of Holiday Inn Resort Orlando Suites - Waterpark. I'm happy to hear our team exceeded your expectations. I hope you will visit us again, hopefully when we are less crowded, so you can enjoy more of the amenities we have to offer. It would be our pleasure to welcome you back!

5 out of 5
Great place especially for kids good location and lots of activties

Posted by on Mar 14, 2019

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Comment from Hotel Management

Mar 16, 2019 by HotelMgmt

We sincerely appreciate your 5 star review of Holiday Inn Orlando Suites – Waterpark. I'm glad you found many fun things to do on our property. We hope you will stay with us again when traveling to Orlando!

5 out of 5
Great location. The water park was loved by the kids. Clean.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 12, 2019 by HotelMgmt

We’re delighted that your kids enjoyed the waterpark and that our close proximity to the theme parks enhanced your Orlando visit. Thank you for the five star review of Holiday Inn Resort Orlando Suites - Waterpark and we hope you’ll be our guest again.

5 out of 5
Very nice pool/waterpark area for adults and children. Also has nice "mall" area to shop, eat, buy park tickets, arcade & movies, candy shop, bar, etc.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 26, 2019 by HotelMgmt

It’s great to learn you had everything you needed here and locally to fully enjoy your Orlando vacation. We'd love to welcome you back to the JHoliday Inn Resort Orlando Suites - Waterpark!

2 out of 5
Upon check in, we were told to go get our “welcome package” which was nothing more than a sales pitch to get us to go tour their new resort where we would be rewarded with cash. After traveling in a car with 4 children this was the last thing we needed to waste our time onand be bombarded with. Entered room and had musty smell. Then headed to arcade to find out the hotel is actually under construction, which was not mentioned in the listing. Needed meds this morning before going to theme park but nothing opens until 8:30 on site. Don’t advertise being so close to Magic Kingdom, if you don’t accommodate needs for families that are clearly going to be waking up early to go to parks and have random last minute needs on occasion; as traveling with children often comes with its fair share of these types of things. Then we’re told to call night before to arrange late check out, just to be told after 13 hours in the park (now midnight) we need to call in the morning... so in other words, defeat the purpose of late check out and wake up early just to call, which will then wake my kids up, bc the room phone is ever so conveniently located in my kids room, not mine. Honestly this whole hotel is a joke, nothing more than what feels like a bait and switch. Pics online have been doctored to look MUCH better than things truly are. Very disappointed!

Posted by on Jan 27, 2019

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4 out of 5
The water park was the best part for my 3 boys eho enjoyed it.

Posted by on Jan 3, 2019

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1 out of 5
Private information was given out without my permission.

Posted by on Dec 23, 2018

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4 out of 5

Posted by on Dec 22, 2018

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About the Holiday Inn Resort Orlando Suites - Waterpark

Location 14500 Continental Gateway, Orlando, FL 32821

Property Features

Holiday Inn Resort Orlando Suites - Waterpark offers its guests a complimentary water park, 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 7850 square feet (729 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark. For a fee, parking is available. This 3.5-star Orlando resort is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 7850 sq ft of conference space
  • 729 sq m of conference space
  • Built in 1999
  • Karaoke
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (29 km / 18 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Resort Orlando Suites - Waterpark offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star resort have kitchens with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Antonios Pizzeria - This restaurant specializes in pizza and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Cravings - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Hideaway Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Subway - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The on-site waterpark (surcharge) features several slides, as well as a playground area and spa tub. Regular entertainment is provided poolside, as well as in the indoor Marketplace – activities include Batman Laser Challenge, a 4D theater experience, an arcade, and karaoke.

For those looking to keep fit there is a fitness center with a free-weights section, treadmills and stationary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Self parking fee: USD 15.97 per day
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nickelodeon Resort
  • Nickelodeon Resort Suites
  • Nickelodeon Suites
  • Nickelodeon Suites Orlando
  • Holiday Inn Resort Orlando Suites Waterpark
  • Nickelodeon Suites Resort Orlando
  • Resort Nickelodeon
  • Nick Hotel Orlando
  • Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
  • Nickelodeon Suites Resort
  • Holiday Inn Resort Suites Waterpark
  • Holiday Inn Orlando Suites Waterpark
  • Holiday Inn Suites Waterpark

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

50% Off Shows including Pirate’s Dinner Adventure and Mango’s Tropical Cafe


Book a stay in any room type or rate plan now-June 30, 2019 for travel January 1-June 30, 2019 and receive 50% off the price of shows through Pirate’s Dinner Adventure or Mango’s Tropical Cafe.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Shows must be purchased by June 30, 2019, for redemption by June 30, 2019. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows through Pirate’s Dinner Adventure or Mango’s Tropical Café in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.