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Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5-star property
14500 Continental Gateway, Orlando, FL 1-855-201-7819

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3.7 out of 5
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See all 69 Travelocity Reviews

"I took my son for his 7th birthday. He didn’t know we told him he was going to comic con. He loves naruto. To my surprise when we arrived they were ha ... " More

By a verified traveler on Sun 07 Mar 2021

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Hotel Description

Family-friendly 3.5-star resort near Epcot®

In shopping district

At this Orlando resort, you'll be within 6 miles (10 km) of Disney Springs® and 9 miles (15 km) of Disney's Animal Kingdom® Theme Park. Also within 9 miles (15 km) are Epcot® and SeaWorld® Orlando.

Free water park, fitness center

Free water park access, 5 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 3 spa tubs and perks like free WiFi.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and free local calls. Other amenities include sitting areas, flat-screen TVs, and refrigerators.

Family Suite, 1 King Bed, Accessible (Tub)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Accessible (Shower)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel ratings based on 69 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Everyone (36) Couples (3) Family (22)
5 out of 5
I took my son for his 7th birthday. He didn’t know we told him he was going to comic con. He loves naruto. To my surprise when we arrived they were having a naturopath comic con not too far from the hotel so there were tons of people in costume. My son had the time of his life. When we come back we will be staying in the same place

Posted by on Mar 7, 2021

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5 out of 5

Posted by on Apr 19, 2020

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5 out of 5
This is definitely a great vacation spot! They have something for everyone and the whole family. The staff were very friendly and helpful!!! We didn't want to leave!!! We will be back!!!

Posted by on Apr 3, 2020

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4 out of 5

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 5, 2020 by HotelMgmt

We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

5 out of 5
The kids loved the water park. Great to have a water park right on the property. The only bad thing was one day didn’t get enough towels other than that would stay again without any question. Have already told others how nice it was

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 3, 2020 by HotelMgmt

Thank you kindly for your review. I am thrilled the kids had the best time at our fun waterpark, and we will certainly discuss your helpful feedback about the towels so that your next visit is flawless. Join us again at the Holiday Inn Resort Orlando Suites-Waterpark soon!

2 out of 5
Not clean, ants in the suite, not enough towels and soaps, the towels have nast smell, not enough coffee and tea, not enough lids

Posted by on Feb 28, 2020

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Comment from Hotel Management

Mar 3, 2020 by HotelMgmt

Thank you for the review. We regret to read we missed the mark, and for that, I apologize. We would love to restore your trust in the future as this certainly is not reflective of our high standards.

2 out of 5
They charged another $15 to park and you have to park at hotel. On top of the extra $35 they charge on arrival.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 18, 2020 by HotelMgmt

We appreciate your review. We hope that your visit was pleasant, but we understand your frustration with the rates. We will surely discuss your helpful feedback further to see how we can win you over in the future.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by HotelMgmt

Your perfect score has brightened our day, thank you! Come back soon!

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by HotelMgmt

Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

3 out of 5
The images of the property online make this resort look much nicer than it actually is. Facility wasn't bad for the price.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 7, 2020 by HotelMgmt

We are glad you took the time to review your stay with us. It is great to know you enjoyed our competitive rates, and we hope that you return for another excellent experience soon!

About the Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Location 14500 Continental Gateway, Orlando, FL 32821

Renovations + Closures

This property is closed from May 6 2020 to April 30 2021 (dates subject to change).

Property Features

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a fitness center. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 7850 square feet (729 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and a vending machine are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. For a fee, parking is available. This 3.5-star Orlando resort is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 7850 sq ft of conference space
  • 729 sq m of conference space
  • Built in 1999
  • Karaoke
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Orlando International Airport (MCO) (28.9 km / 18 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Lakeside Cafe - This buffet restaurant specializes in American cuisine and serves breakfast and dinner.

Antonios Pizzeria - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Burger Theory - This diner specializes in American cuisine and serves lunch and dinner. Open daily.

Hersheys Ice Cream - Onsite café. Open daily.

Subway - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Nearby Activities

2 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Miniature golf on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Self parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nickelodeon Resort
  • Nickelodeon Resort Suites
  • Nickelodeon Suites
  • Nickelodeon Suites Orlando
  • Holiday Inn Resort Orlando Suites Waterpark
  • Nickelodeon Suites Resort Orlando
  • Resort Nickelodeon
  • Nick Hotel Orlando
  • Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
  • Nickelodeon Suites Resort
  • Holiday Inn Resort Suites Waterpark
  • Holiday Inn Orlando Suites Waterpark
  • Holiday Inn Suites Waterpark
  • Holiday Inn Resort Orlando Suites Waterpark

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.