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"I liked very safety on the pool " More

By a verified traveler on Mon 24 Apr 2023

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Hotel Description

Family-friendly 3.5-star aparthotel near Epcot®

In shopping district

Within 6 miles (10 km) of this Orlando aparthotel, you'll find Epcot® and Disney Springs™. Disney's Hollywood Studios® is within 6 miles (10 km) and Disney's Animal Kingdom® Theme Park is within 9 miles (15 km).

Water park, dining

A water park, 2 outdoor pools, and 3 spa tubs are all featured at this smoke-free aparthotel. Bring the family and enjoy the mini golf, waterslide, and playground. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.

Flat-screen TVs, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 777 apartments also offer microwaves and flat-screen TVs with digital channels. Other amenities include free local calls, hair dryers, and safes.

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max
$79* Per night/room May 30 - May 31

Suite, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms, Accessible

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel ratings based on 92 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Everyone (32) Couples (8) Family (35)
5 out of 5
I liked very safety on the pool

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 26, 2023 by Hotel Management

Dear Karen, Thank you for evaluating your recent stay at Holiday Inn Resort Orlando Suites - Waterpark. We are pleased to know you had a great time here and appreciate you mentioning the safety we provide to our guests. It was a pleasure hosting you, and we look forward to welcoming you again.Best regards,Hotel Management

5 out of 5

Posted by on Apr 17, 2023

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Comment from Hotel Management

May 15, 2023 by Hotel Management

Dear Carlton, We are thrilled you had an excellent stay at Holiday Inn Resort Orlando Suites - Waterpark, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit.Best regards, Hotel Management

5 out of 5
All was great.

Posted by on Apr 12, 2023

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Comment from Hotel Management

Apr 13, 2023 by Hotel Management

Dear Angel, thank you for staying with us and for your gracious rating. On behalf of all of us at Holiday Inn Resort Orlando Suites - Waterpark we would like to invite you for another outstanding visit.Best regards, Hotel Management

2 out of 5
I didn't like that on a weekend the waterpark close at 7pm most people will be out at the parks so pool and park should stay open till at least 10pm. Then they need more stafffs that speak english its so hard to get help with any concerns you have. The front desk and housekeeping dept never answer the phone. The transportion no longer a good plus neither it dont go alot of different times no more and they dont provide free shuttle to Orlando park no more neither

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 14, 2023 by Hotel Management

Dear Shaneitha, Thank you for staying with us and for sharing your feedback. Please accept our apologies as well as every assurance that we will address your concerns. We are known for our attention to detail and excellent hospitality, so we are genuinely disappointed this was not your experience. We value your comments regarding the waterpark timings and will share your feedback with our management team. We regret not meeting all of your expectations, and we hope you will give us another chance to regain your confidence. We wish you all the best with your travels.Best regards, Hotel Management

1 out of 5
It took over an hour and 45 minutes to get checked in to our room. We were only staying one night so the water park resort fee was a totally waste. The water park was closed before we even got checked in to the room. Communication from staff was extremely poor. The entire resort smells like marijuana and multiple guest were freely smoking it in the parking lot.

Posted by , from Lakeland on Apr 10, 2023

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Comment from Hotel Management

Apr 13, 2023 by Hotel Management

Dear Brian, Thank you for the review of your stay with us. We regret you were unable to enjoy the water park this time and are very sorry for the wait time you experienced at check-in. We will share this with the appropriate individuals to ensure a better outcome going forward. We also apologize for the specific concern you outlined. We work hard to provide a clean and comfortable environment; therefore, we will follow up on this to ensure it is not repeated. Thank you again for your patience in these matters. Best regards, Hotel Management

2 out of 5

Posted by on Mar 26, 2023

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Comment from Hotel Management

Apr 3, 2023 by Hotel Management

Dear Jennifer, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Best regards, Hotel Management

3 out of 5

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 21, 2023 by General Manager

Dear William, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Best regards,Hotel Management

5 out of 5
I have a family with 3 kids. We go to Orlando 3-4 times a year. This hotel was so far the best for the kids.. we will definitely be back to this hotel soon.

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 23, 2023 by Hotel Management

Dear Nicole, Thank you for staying at Holiday Inn Resort Orlando Suites - Waterpark with your family and sharing your experience. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating, and we look forward to hosting you again soon.Best regards, Hotel Management

1 out of 5

Posted by on Mar 12, 2023

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Comment from Hotel Management

Apr 16, 2023 by General Manager

Dear Brittany, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best regards, Hotel Management

4 out of 5

Posted by on Mar 6, 2023

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Comment from Hotel Management

Mar 26, 2023 by Hotel Management

Dear Jesse, We are glad you enjoyed your time at Holiday Inn Resort Orlando Suites - Waterpark. Thank you for your nice rating, and we look forward to your next visit.Best regards,Hotel Management

About the Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Location 14500 Continental Gateway, Orlando, FL 32821

Property Features

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers its guests a water park (surcharge), 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center and a meeting room are available. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. For a fee, parking is available. This 3.5-star Orlando aparthotel is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • Built in 1999
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Waterslide
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. 40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.

Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Hersheys Ice Cream - Onsite restaurant. Open daily.

Lunchbox Deli and Subs - This restaurant serves lunch and dinner. Open daily.

Nearby Activities

2 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Miniature golf on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nickelodeon Resort
  • Nickelodeon Resort Suites
  • Nickelodeon Suites
  • Nickelodeon Suites Orlando
  • Holiday Inn Resort Orlando Suites Waterpark
  • Nickelodeon Suites Resort Orlando
  • Resort Nickelodeon
  • Nick Hotel Orlando
  • Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
  • Nickelodeon Suites Resort
  • Holiday Inn Resort Suites Waterpark
  • Holiday Inn Orlando Suites Waterpark
  • Holiday Inn Suites Waterpark

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.