In shopping district
Within 6 miles (10 km) of this Orlando hotel, you'll find Disney Springs™ and Disney's Hollywood Studios®. Epcot® is within 6 miles (10 km) and Orange County Convention Center is within 9 miles (15 km).
Water park, dining
A water park, 2 outdoor pools, and 2 spa tubs are all featured at this smoke-free hotel. There's fun for all ages with mini golf and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free WiFi.
Feb 23, 2024 by General Manager
Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.
Feb 19, 2024 by General Manager
Dear Alan,We're sorry to hear that you didn't have a good experience with us overall, and we apologize for any disappointment in the service you received. Our team always strives to provide our guests with the best experience possible so we will be sure to discuss your comments internally and make improvements where necessary. Thank you, and we hope you will give us another chance to impress you soon.
Jan 10, 2024 by General Manager
Dear Stephen,We're grateful to have had the opportunity to host your family. Please accept our apologies that your stay wasn't what you expected. Our goal is to deliver a comfortable stay, and while we aim to honor requests, it's unfortunate we didn't have additional pillows available. Our housekeeping department works diligently to keep our rooms clean and tidy. However, we will be sure to share your comments Your feedback will be discussed as we strive to continually improve, and we hope to have a chance to change your perceptions.
Dec 18, 2023 by General Manager
Dear Tekvah,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disappointment with the available amenities and for any distress about our fees. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again in the future.
Sep 18, 2023 by Hotel Management
Dear Lourdes, Thank you for being our guest at Holiday Inn Resort Orlando Suites - Waterpark. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best regards, Hotel Management
Jul 30, 2023 by Hotel Management
Dear Alison, Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.Best regards, Hotel Management
Aug 7, 2023 by Hotel Management
Dear Franklin, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Resort Orlando Suites - Waterpark, and we look forward to welcoming you back soon.Best regards, Hotel Management
Jul 29, 2023 by Hotel Management
Dear Cheryl, Thank you for sharing the nice rating about your experience at Holiday Inn Resort Orlando Suites - Waterpark. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best regards,Hotel Management
Jun 29, 2023 by Hotel Management
Dear Ashley, Please accept our apologies as well as every assurance that we will address your concerns. We are known for our attention to detail and excellent hospitality, so we are genuinely disappointed this was not your experience. We are also sorry for the noise issues you faced during your time with us and the inconvenience caused. We will share your feedback appropriately as we strive to enhance guests' time with us, and we are grateful for your valuable feedback. We want every guest to have a memorable stay and leave satisfied with their entire visit. Therefore, we regret not meeting your expectations and apologize for the disturbances from nearby guests. We value you as a guest, and we hope you will give us another chance to regain your confidence. We wish you all the best with your travels.Best regards, Hotel Management
Jun 26, 2023 by Hotel Management
Dear Glennesha, Thank you for choosing Holiday Inn Resort Orlando Suites - Waterpark and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best regards, Hotel Management
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers its guests a water park (surcharge), 2 outdoor swimming pools, and 2 spa tubs along with a waterslide and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. For a fee, parking is available. This 3.5-star Orlando hotel is smoke free.
Self parking (surcharge)
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. 40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Lunchbox Deli and Subs - This restaurant serves lunch and dinner. Open daily.
2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.