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4.3 out of 5

"This hotel advertises a full kitchen. The issue is that the hotel does not supply oven mitts, dish towels, baking dishes and limited supply of pans. T ... " More

By a verified traveler on Mon 14 Feb 2022

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Hotel Description

Family-friendly 3-star aparthotel near Disney Springs®

In Orlando

Within 3 miles (5 km) of this Orlando aparthotel, you'll find Disney Springs® and Orlando Vineland Premium Outlets. Orange County Convention Center and ESPN Wide World of Sports are also within 6 miles (10 km).

Family-friendly fun

This aparthotel features an outdoor pool and a 24-hour gym. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and perks like free WiFi.

Free WiFi, kitchens

The 150 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, pillowtop beds, and TVs with cable channels. Weekly housekeeping is available.

Suite, 1 King Bed with Sofa bed (One Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$107* Per night/room Dec 7 - Dec 8

Suite, Multiple Beds (Two Bedroom King and King)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Multiple Beds (Two Bedroom King and Two Doubles)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Sonesta ES Suites Orlando - Lake Buena Vista ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites Orlando - Lake Buena Vista

Everyone (7) Couples (2) Family (9)
3 out of 5
This hotel advertises a full kitchen. The issue is that the hotel does not supply oven mitts, dish towels, baking dishes and limited supply of pans. The bathrooms do not have bar soap. Sheets and towels are well used. The sheets had tears in them. The plus is that the staff was helpful and the room was clean. This hotel is one of the few that offer a 2BR suite with king beds so that was also a plus. Very close to the parks and restaurants.

Posted by , from SARASOTA on Feb 14, 2022

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Comment from Hotel Management

Feb 15, 2022 by Julieta

Hi Deborah, Thank you for sharing your review about your recent stay with us. Please accept our most sincere apologies for all the issues your encountered during your stay. We will look into your concern accordingly. It was a pleasure having you as a guest. Stay safe and again, thank you for being our customer.

4 out of 5

Posted by on Dec 17, 2021

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4 out of 5

Posted by on Jul 27, 2021

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5 out of 5
I didnt like my noisy neighbors upstairs i was in room 1911 and was fast asleep until 10:30 pm when it all started with the loud laughing and loud talkng up until close to 12 :30 pm this happened 06/06/2021 other than that it was excellent! and will be returning omit the noisy neighbors of course!

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Julie Gruenthal - General Manager

Thank you for the high recommendations. We do apologize that your upstairs neighbors caused some disruption during the night. It is wonderful knowing that you will come back and see us again soon! We look forward to having back again as our guest.

5 out of 5
Room was awesome space and amenities were good. The only negative was no elevator to our second floor room. Wonderful staff supported our stay and provided excellent contactless experience. Was close to all the areas we were interested in visiting.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 24, 2021 by Julie Gruenthal - General Manager

We value your business and appreciate your positive feedback. From our convenient location to our friendly staff, we are thrilled that your stay was wonderful. Please come back again very soon and make sure to tell your family and friends about us.

5 out of 5
Nice clean rooms can’t complain, nice pool area as well.

Posted by , from Tampa fl on Aug 2, 2020

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2 out of 5
I was sadly disappointed after arriving at this hotel especially because the high reviews. The main lobby smelled like mildew/mold. Not to mention the rooms smelled the same way. Even air freshener couldn’t mask the smell... I even had to request a room change because of water leakage and visible mold on the ceilIng. The rooms was dated. The carpet appeared dirty from wear and tear. The pool was always crowded with young teens. The breakfast was undesirable. The social event was closed to due to COVID. The crowd at this hotel was odd/weird. Pros Close to stores, restaurants, and polite staff. So if you want an average hotel and can deal with a mildew/moldy smell then it’s worth the cheap price I guess. I would never choose to stay again.

Posted by , from Ohio on Jul 27, 2020

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5 out of 5
Excellent! Spacious and very clean rooms, very nice pool 😊 and picnic area was so nice we will definitely be returning and is highly recommended

Posted by , from Georgia on Jul 8, 2020

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4 out of 5
It was well kept and updated. I did not like the fact that we couldn’t take breakfast back to the room and no room service.

Posted by on Feb 17, 2020

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5 out of 5
Amazing place. Beautiful and staff is wonderful. Pool was clean and warm. Room was exceptionally clean

Posted by , from Cleveland OH on Feb 12, 2020

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About the Sonesta ES Suites Orlando - Lake Buena Vista

Location 8751 Suiteside Dr, Orlando, FL 32836

Property Features

Sonesta ES Suites Orlando - Lake Buena Vista offers its guests a children's pool, an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Barbecue grills, an arcade/game room, and multilingual staff are also featured at the family-friendly Sonesta ES Suites Orlando - Lake Buena Vista. Parking is available for a fee. This 3-star Orlando aparthotel is smoke free.

  • 150 guestrooms or units
  • 3 levels
  • 6 buildings
  • Built in 1993
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta ES Suites Orlando - Lake Buena Vista offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds and dining tables. Beds feature pillowtop mattresses. Premium cable television is provided. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 for adults, USD 3 and USD 7 for children (approximately)
  • Uncovered self parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Hotel
  • Staybridge Suites Hotel Orlando/Lake Buena Vista
  • Staybridge Suites Orlando/Lake Buena Vista
  • Staybridge Suites Orlando/Lake Buena Vista Hotel Orlando
  • Staybridge Suites Orlando/Lake Buena Vista Hotel
  • Staybridge Suites Orlando/Lake Buena Vista Orlando

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.