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4.7 out of 5

"What I like about the property it was a nice walk to parks and city walk. Beside you were able to take the ferry or bus to the parks too. Food was goo ... " More

By a verified traveler on Wed 01 Jan 2020

Hotel Description

Family-friendly 4-star hotel near Universal Studios Florida™

In entertainment district

Your stay at this Southwest Orlando hotel places you within 2 miles (3 km) of Universal Studios Florida™ and Universal CityWalk™. Universal’s Volcano Bay™ and Universal’s Islands of Adventure™ are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a spa tub. There's fun for all ages with a theme park shuttle and a waterslide, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, iPod docks

The 1000 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Other amenities include 24-hour room service, premium bedding, and coffee/tea makers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$259* Per night/room Jul 26 - Jul 27

Hospitality Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sapphire Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Lagoon View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Universal's Loews Sapphire Falls Resort ratings based on 26 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Universal's Loews Sapphire Falls Resort

Everyone (17) Couples (1) Family (8)
5 out of 5

Posted by on Jan 18, 2020

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4 out of 5
What I like about the property it was a nice walk to parks and city walk. Beside you were able to take the ferry or bus to the parks too. Food was good just a bit over priced. What I didn’t like Was the long lines and high prices, some wait times was over five hours for a ride.

Posted by on Jan 1, 2020

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5 out of 5
We have stayed at SFR 3 times and have had nothing less than excellent service and friendliness each time. We feel at home there.

Posted by on Dec 3, 2019

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5 out of 5
I have stayed at other properties at Universal and like this one the best!!! Great staff, amenities and location

Posted by on Oct 22, 2019

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5 out of 5
Every employee was not only helpful but friendly. They could not do more for you when you asked.

Posted by on Oct 8, 2019

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5 out of 5
Beautiful resort. I felt like i was in paradise. The staff was excellent from the moment of arrival.

Posted by on Sep 21, 2019

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5 out of 5

Posted by on Aug 29, 2019

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5 out of 5
It was clean, staff was friendly, love that you could take the boat to get to both parks and citiwalk

Posted by on May 7, 2019

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5 out of 5
We loved the decorations, carpeting, lighted mirror, colors of our room and of the hotel in general. we liked being able to take the boat to the City Walk from our hotel. We loved our Lagoon view and the pool area. It was quiet and all the staff were nice.

Posted by on Apr 15, 2019

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5 out of 5
Great Staff !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by on Mar 26, 2019

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About the Universal's Loews Sapphire Falls Resort

Location 6601 Adventure Way, Orlando, FL 32819

Property Features

As a guest of Universal's Loews Sapphire Falls Resort, you'll find an outdoor pool, a waterslide, a spa tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 115,000 square feet (11 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Universal's Loews Sapphire Falls Resort. For a fee, parking is available. This 4-star Orlando hotel is smoke free.

  • 1000 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 115,000 sq ft of conference space
  • 11 sq m of conference space
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (21.4 km / 13.3 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Universal's Loews Sapphire Falls Resort offers 1000 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Amatista Cookhouse™ - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Strong Water Tavern - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

New Dutch Trading Co.™ - This café serves light fare only. Open daily.

Drhum Club Kantine - Overlooking the pool, this restaurant specializes in seafood and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors from New York, New Jersey, Connecticut, Louisiana and international markets should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, USD 5 and USD 15 for children (approximately)
  • Self parking fee: USD 26 per night
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Universal's Loews Sapphire Falls Resort Orlando
  • Universal's Loews Sapphire Falls Orlando
  • Universal's Loews Sapphire Falls
  • Universal's Loews Sapphire Falls Resort Orlando
  • Universal's Loews Sapphire Falls Orlando
  • Universal's Loews Sapphire Falls
  • Hotel Universal's Loews Sapphire Falls Resort Orlando
  • Orlando Universal's Loews Sapphire Falls Resort Hotel
  • Hotel Universal's Loews Sapphire Falls Resort
  • Universal's Loews Sapphire Falls Resort Opening Summer 2016
  • Universal's Loews Sapphire Falls Resort Hotel
  • Universal's Loews Sapphire Falls Resort Orlando
  • Universal's Loews Sapphire Falls Resort Hotel Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.