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Universal's Loews Sapphire Falls Resort

4.0 star property
Family-friendly 4-star hotel near Universal Orlando Resort

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Photo gallery for Universal's Loews Sapphire Falls Resort

Outdoor pool, cabanas (surcharge), pool umbrellas
Property video
Property grounds
Staircase
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6601 Adventure Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Volcano Bay
    ‪6 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(208 reviews)
  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Pool View (Includes Early Park Admission*)

7.0 out of 10
Good
(4 reviews)
  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

9.2 out of 10
Wonderful
(64 reviews)
  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

View from room

Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

8.8 out of 10
Excellent
(77 reviews)
  • Lagoon view
  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Includes Early Park Admission*)

  • 599 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Kids Suite) (Includes Early Park Admission*)

Room (Kids Suite) (Includes Early Park Admission*) | Premium bedding, in-room safe, desk, laptop workspace

Room (Kids Suite) (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(10 reviews)
  • 529 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sapphire Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Sapphire Suite (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(2 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hospitality Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Hospitality Suite (Includes Early Park Admission*)

  • 1356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King Room

Premium bedding, in-room safe, desk, laptop workspace

Lagoon View King Room

  • Sleeps 4

Lagoon View Two Queen Room

  • Sleeps 4

Standard Two Queen Room

  • Sleeps 5

Kids Suite

  • Sleeps 2

View all photos for Sapphire Suite

Dining | Breakfast, lunch, dinner served; Caribbean cuisine, alfresco dining

Sapphire Suite

  • Sleeps 4

Hospitality Suite

  • Sleeps 2

View all photos for Pool View King Room

Premium bedding, in-room safe, desk, laptop workspace

Pool View King Room

  • Sleeps 4

Pool View Two Queen Room

  • Sleeps 4

View all photos for King Suite

Premium bedding, in-room safe, desk, laptop workspace

King Suite

  • Sleeps 3

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

  • Lagoon view
  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

  • Lagoon view
  • 321 sq ft
  • Sleeps 5
  • 2 Queen Beds

Hearing Accessible Lagoon View 2 Queen Room

  • Sleeps 5

View all photos for Mobility Accessible Pool View 2 Queen Room

Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Mobility Accessible Pool View 2 Queen Room

  • Sleeps 5

Mobility/Hearing Accessible Lagoon View 2 Queen Room, W/Ada Tub

  • Sleeps 5

Mobility/Hearing Accessible Pool View 2 Queen Room, W/Ada Tub

  • Sleeps 5

Mobility Accessible Standard 2 Queen Room

  • Sleeps 5

Hearing Accessible Standard 2 Queen Room

  • Sleeps 5

View all photos for Standard 2 Queen Room With Mobility Accessible Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Standard 2 Queen Room With Mobility Accessible Roll-in Shower

  • Sleeps 5

Standard Room With 2 Queen Beds And Ada Tub-Mobility And Hearing Accessible

  • Sleeps 5

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About the neighborhood

Orlando

Florida Center stay.With a stay at this Florida Center hotel, you'll be within half a mile (1 km) of Universal Orlando Resort and 2 miles (3 km) of Universal CityWalk. Universal’s Islands of Adventure and Universal Studios Florida are also within 2 miles (3 km).

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal’s Volcano Bay - 6 min walk - 0.4 miles
  • Universal’s Islands of Adventure - 8 min walk - 0.4 miles
  • Universal CityWalk - 8 min walk - 0.4 miles
  • Universal Studios Florida - 12 min walk - 0.7 miles

Getting around

  • Orlando Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 25 min drive

Restaurants

  • ‪Bayliner Diner - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬17 min walk
  • ‪Swizzle Lounge - ‬4 min walk
  • ‪Thunder Falls Terrace - ‬4 min drive
  • ‪Mythos - ‬3 min drive

About this property

Universal's Loews Sapphire Falls Resort

Family-friendly 4-star hotel near Universal Orlando Resort
As a guest of Universal's Loews Sapphire Falls Resort, you'll find an outdoor pool, a waterslide, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 118 square feet (11 square meters) and includes a conference center. A fitness center, a terrace, and early theme park entry are also featured at the family-friendly Universal's Loews Sapphire Falls Resort. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1000 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Meeting rooms
  • 118 sq ft of conference space
  • 11 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Universal's Loews Sapphire Falls Resort offers 1000 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

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Property amenities

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Sapphire Falls Resort TM & © 2025 UCF Hotel Venture III. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • Pets: USD 148 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 15 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 148 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Hotel Universal's Loews Sapphire Falls Resort Orlando
Orlando Universal's Loews Sapphire Falls Resort Hotel
Hotel Universal's Loews Sapphire Falls Resort
Universal's Loews Sapphire Falls Resort Opening Summer 2016
Universal's Loews Sapphire Falls Resort Hotel
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Resort Hotel Orlando

Frequently asked questions

How close is Universal's Loews Sapphire Falls Resort to the airport?

Universal's Loews Sapphire Falls Resort is 16.3 mi (25-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Universal's Loews Sapphire Falls Resort?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Universal's Loews Sapphire Falls Resort on May 3, 2026 start from $273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Universal's Loews Sapphire Falls Resort have an airport shuttle?

Airport shuttle services are not available at Universal's Loews Sapphire Falls Resort.

How close is Universal's Loews Sapphire Falls Resort to the beach?

This hotel is 10.5 mi (23-min drive) from Getaway Glen.

Does Universal's Loews Sapphire Falls Resort offer free breakfast?

Free breakfast isn’t offered at Universal's Loews Sapphire Falls Resort, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 for adults, USD 5 and 15 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Universal's Loews Sapphire Falls Resort?

No, there is no casino at this hotel.

What time is check-in at Universal's Loews Sapphire Falls Resort?

Check-in begins at 4:00 PM.

Is there free parking at Universal's Loews Sapphire Falls Resort?

Free parking is not available at this hotel. Self parking is available for USD 36 per night, and valet parking for USD 45 per night.

Does Universal's Loews Sapphire Falls Resort have a pool?

Universal's Loews Sapphire Falls Resort features an outdoor pool.

Does Universal's Loews Sapphire Falls Resort have a restaurant?

Universal's Loews Sapphire Falls Resort is home to Amatista Cookhouse™, which features Caribbean cuisine and al fresco dining.

Does Universal's Loews Sapphire Falls Resort have a spa?

There are no spa services available at this hotel.

How close is Universal's Loews Sapphire Falls Resort to downtown Orlando?

Universal's Loews Sapphire Falls Resort is 7.6 mi away from Orlando.

Universal's Loews Sapphire Falls Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1027 out of 1353 reviews
Rating 8 - Good. 216 out of 1353 reviews
Rating 6 - Okay. 58 out of 1353 reviews
Rating 4 - Poor. 34 out of 1353 reviews
Rating 2 - Terrible. 18 out of 1353 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Lovely hotel and perfect location. We were able to walk everywhere, also had complimentary transportation to parks and city walk. Friendly staff!
Stayed 3 nights in Jan 2026

10/10 Excellent

Violeta

Stayed 7 nights in Dec 2025

10/10 Excellent

Walid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes to all of the above!
Stayed 2 nights in Jan 2026

10/10 Excellent

Scott

Stayed 4 nights in Dec 2025

10/10 Excellent

Alba

Stayed 4 nights in Dec 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel - def top pick when we come to universal.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dimitri

Stayed 4 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Favorite hotel by far.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cassie

Stayed 5 nights in Dec 2025

4/10 Poor

Melissa

Stayed 7 nights in Dec 2025

4/10 Poor

Stanley

Traveled with family
Disliked: Cleanliness, amenities
We got 2 rooms, both were very dirty. From the smell of the rooms to the dirty bed sheets. Would not recommend this hotel at all. Got sick from the air in the room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Arnold

Stayed 4 nights in Dec 2025

10/10 Excellent

Heber

Stayed 3 nights in Dec 2025

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable rooms. Beautiful resort with a fabulous pool and other amenities. The gym is top notch with great change rooms and sauna. Staff was friendly and helpful. The only issue we had was with our keys. Room was not ready so we went to the park for the day coming back late. Received a text that our room was ready but our keys did not work and we had a long long walk back to the lobby to get keys reissued.
Stayed 1 night in Dec 2025

10/10 Excellent

alexey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting with the front desk , amazing ! Hotel is beautiful, clean and very well located , take the boat and be at citywalk in 5 minutes. The pool is really nice also. 100% recomend the stay
Stayed 2 nights in Dec 2025

8/10 Good

Lenee K

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hospital was everything
Stayed 6 nights in Dec 2025

10/10 Excellent

Gabriel

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, location!!
Restaurant in the hotel, food was delish!
Easy 10 minute boat ride to park entrance. Extremely convenient.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kristin

Stayed 1 night in Dec 2025

6/10 Okay

Sungchul

Traveled with family
Liked: Cleanliness, amenities
Not good explanation from staff
Stayed 1 night in Dec 2025

8/10 Good

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We never ate breakfast there. The air conditioning system worked great because we like it a little warmer and we had connecting rooms so worked out perfectly for the three of us. The only flaw was not renovating our room 2312 as compared to connecting room 2314. We had an old school shower with a shower curtain. 2314 has a brand new glass door and brand new tile with a bench in the shower. The room was clean and the staff was great. Your concierge service is five Star All The Way. Great ladies !
Really Grand beautiful Lobby. Much larger than Helios hotel or the Adventura! 40 ft ceiling details were awesome!
Stayed 2 nights in Dec 2025

10/10 Excellent

Spiridon, CYPRESS

Stayed 3 nights in Dec 2025

10/10 Excellent

Palwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 5 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Dec 2025

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are small for the price. The hallways were rough, scuffed corners and walls needing repair. We had issues with our keys early on and some repairs to flickering lights in our hotel room. The staff responded quickly to the repairs in the room. The common areas were clean and location of the hotel is very convenient. The water taxi was the best amenity. The pool was nice and parking was easy although they were having issues with the key card technology. staff responded quickly to the repairs
Stayed 6 nights in Dec 2025

10/10 Excellent

Faizan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great as always!!
Stayed 9 nights in Dec 2025