4.6 out of 5

"Very Beautiful hotel, I cannot find any complaints. The staff and rooms were wonderful. The morning breakfast buffet was very nicely done. The pool ... " More

By a verified traveler on Sat 25 Aug 2018

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Hotel Description

Family-friendly 4-star hotel near Universal CityWalk

In Orlando

Within 2 miles (3 km) of this Orlando hotel, you'll find Universal CityWalk™ and Universal’s Islands of Adventure™. Also, Universal’s Volcano Bay™ is within 2 miles (3 km) and Orange County Convention Center is within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a spa tub. Bring the family and enjoy the children's pool, free theme park shuttle, and waterslide. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 1000 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, 24-hour room service, and premium bedding.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$269 per night

Hospitality Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sapphire Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kids Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Lagoon View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Universal's Loews Sapphire Falls Resort ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Universal's Loews Sapphire Falls Resort

Everyone (16) Couples (1)
5 out of 5
Was a wonderful hotel. Friendly employees, clean, convenient, beautiful pool

Posted by on Feb 20, 2019

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4 out of 5
Close to park, taxi boat service. Good restaurants.

Posted by on Feb 14, 2019

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5 out of 5
Great service, location and staff. Very nice resort. Will be back.

Posted by on Feb 13, 2019

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5 out of 5

August birthday celebration for my husband

Pros: Rooms were very comfortable
Cons: More drawers for clothing
Location: Used both the boat and bus system. Went to the parks and also to City Walk for meals
Very Beautiful hotel, I cannot find any complaints. The staff and rooms were wonderful. The morning breakfast buffet was very nicely done. The pool and staff were right on point. Never saw anyone not smiling!

Posted by , from Willoughby, Ohio on Aug 25, 2018

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2 out of 5
The air conditioning unit was making very loud noises the first night due to rain I called maintenance and they came in did nothing said it would stop after rain the next morning they came back and the carpet was soaked they told me they would send a water extracted to remove all the water they never returned and the carpet remained wet the entire stay and left the room feeling damp

Posted by on Aug 21, 2018

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5 out of 5
Everybody was so nice very close to the parks also. They always checked on you to make sure you are happy

Posted by on Aug 11, 2018

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5 out of 5

Beautiful hotel and conveniently located

Had a wonderful time! Conveniently located and beautiful hotel

Posted by , from NJ on Aug 9, 2018

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5 out of 5

Great Hotel Excellent service!

Friendly staff from restaurants to room service!!! The amenities were great. Pool area and pool very clean. We had a great time!

Posted by on Jul 22, 2018

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5 out of 5
The property was beautiful, the rooms were clean and comfortable and the staff was friendly and helpful, I would definitely stay again.

Posted by , from CONNECTICUT on Jul 4, 2018

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4 out of 5
Everything was very clean the decor was very fun and family-orientated. A bit overpriced as we paid 300 on night. We had just left the JW Marriott which is around the same price and more luxurious so it depends on what you're looking for. The pool is very child-friendly. I love that they had a DJ playing. Lots of activities for young kids around the pool. Convenient shuttle to Universal made the difference for us against the higher price. Very quiet in the hallways which was great. Had a great wait staff around the pool and in the restaurant.

Posted by , from Michigan on Jun 24, 2018

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About the Universal's Loews Sapphire Falls Resort

Location 6601 Adventure Way, Orlando, FL 32819

Property Features

Universal's Loews Sapphire Falls Resort offers its guests an outdoor pool, a children's pool, a waterslide, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 115,000 square feet (11 square meters) and includes a conference center. A fitness center, a sauna, and a terrace are also featured at the family-friendly Universal's Loews Sapphire Falls Resort. Parking is available for a fee. This 4-star Orlando hotel is smoke free.

  • 1000 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 115,000 sq ft of conference space
  • 11 sq m of conference space
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (25.2 km / 15.7 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Universal's Loews Sapphire Falls Resort offers 1000 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Amatista Cookhouse - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Strong Water Tavern - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

New Dutch Trading Co. - This Cafe serves light fare only. Open daily.

Drhum Club Katine - Overlooking the pool, this restaurant specializes in seafood and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • In-room microwave fee: USD 15 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Universal's Loews Sapphire Falls Resort Orlando
  • Universal's Loews Sapphire Falls Orlando
  • Universal's Loews Sapphire Falls
  • Universal's Loews Sapphire Falls Resort Opening Summer 2016

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Promotions

Exclusive Theme Park Benefits and More


Book a stay in any room or rate category and receive early park admission to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ 1 hour before theme parks open (valid admission tickets required); complimentary resort transportation to and from Universal Studios Florida™, Universal Islands of Adventure™ and Universal’s CityWalk™; resort-wide charging privileges; complimentary City Walk Party Pass℠; complimentary delivery of merchandise; Universal Orlando™ Character appearances with popular theme park characters; and Universal Orlando™ Golf Program, providing preferred tee times and complimentary transportation to select area golf courses.


Full details at check-in. HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s17). Early park admission begins 1 hour prior to regular scheduled park opening to either Universal Studios Florida™ or Universal's Islands of Adventure™ as determined by Universal Orlando™ and at Universal's Volcano Bay™ . Attractions are subject to substitutions without notice. Valid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older for admission. Valid photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show, or Saturday nights at Bob Marley–A Tribute to Freedom. Additional restrictions may apply. Sapphire Falls Resort TM & © 2017 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2017 Universal Studios. © 2017 Universal Orlando. All rights reserved.