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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly 4-star resort near Universal Orlando Resort

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Terrace/patio
Full-size fridge, microwave, oven, stovetop
Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
American cuisine, pool views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪16 min walk‬
  • Place, Universal’s Volcano Bay
    ‪1 min drive‬
  • Place, Universal Studios Florida
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(101 reviews)
  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(67 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About the neighborhood

Orlando

International Drive District stay.A stay at this International Drive District resort places you within half a mile (1 km) of CoCo Key Water Resort and 2 miles (3 km) of Universal Orlando Resort. The Orlando Eye and Orlando International Premium Outlets are also within 2 miles (3 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.6 miles
  • Universal Orlando Resort - 16 min walk - 0.9 miles
  • Universal’s Volcano Bay - 1 min drive - 0.7 miles
  • The Orlando Eye - 2 min drive - 1.3 miles
  • Universal Studios Florida - 3 min drive - 1.9 miles

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Sushiology - ‬13 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly 4-star resort near Universal Orlando Resort
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

How close is Westgate Palace Hotel / Universal / I-Drive to the airport?

Westgate Palace Hotel / Universal / I-Drive is 16.2 mi (28-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

Does Westgate Palace Hotel / Universal / I-Drive have an airport shuttle?

Airport shuttle services are not available at Westgate Palace Hotel / Universal / I-Drive.

Does Westgate Palace Hotel / Universal / I-Drive offer free breakfast?

Free breakfast isn’t provided at Westgate Palace Hotel / Universal / I-Drive, but continental breakfast is offered for a fee of between USD 7 and 15 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Westgate Palace Hotel / Universal / I-Drive?

No, there is no casino at this resort.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Westgate Palace Hotel / Universal / I-Drive?

This resort offers free self parking.

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive features an outdoor pool and a children's pool.

Does Westgate Palace Hotel / Universal / I-Drive have a restaurant?

Westgate Palace Hotel / Universal / I-Drive is home to Drafts Sports Bar & Grill, which features American cuisine, pool views, and a poolside location.

Does Westgate Palace Hotel / Universal / I-Drive have a spa?

There are no spa services available at this resort.

How close is Westgate Palace Hotel / Universal / I-Drive to downtown Orlando?

Westgate Palace Hotel / Universal / I-Drive is 7.9 mi away from Orlando.

Reviews

Westgate Palace Hotel / Universal / I-Drive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 653 out of 1020 reviews
Rating 8 - Good. 210 out of 1020 reviews
Rating 6 - Okay. 85 out of 1020 reviews
Rating 4 - Poor. 28 out of 1020 reviews
Rating 2 - Terrible. 44 out of 1020 reviews

Reviews

10/10 Excellent

Juan, Pearland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth, Houston

Stayed 5 nights in Jun 2025

10/10 Excellent

Jenna

Stayed 3 nights in Jun 2025

10/10 Excellent

Marissa

Stayed 5 nights in Jun 2025

10/10 Excellent

Bridget

Stayed 2 nights in Jun 2025

10/10 Excellent

Nilda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and an absolute great location!! Would highly recommend!!
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

Traveled with family
Liked: Cleanliness, staff & service
The room is very small. The kitchen is very inconveniently situated and should not be classified as a “full kitchen.” There are two small cupboards for all kitchen items. We had to use the tv hutch for additional storage of kitchen items. The beds are so small and in very poor condition. The restaurant on site had limited hours. Surrounding area very sketchy and rundown.
Stayed 6 nights in Jun 2025

8/10 Good

Kurt

Stayed 5 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 4 nights in Jun 2025

8/10 Good

MARIO

Stayed 4 nights in Jun 2025

10/10 Excellent

juliana, Bronx

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was family friendly
Stayed 2 nights in Jun 2025

8/10 Good

Mikki D

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained except the elevators were older and not all of them operational.
Stayed 3 nights in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Paul

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and modern

Very modern and updated rooms comfortable great place to stay on international Drive
Stayed 3 nights in Jun 2025

8/10 Good

Garret

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was wonderful, however they were so busy that they were unable to supply us with extra pillows for our son that sleep on the pull out couch. Other than that the experience was great. The pool was nice and it was very clean.
Stayed 5 nights in Jun 2025

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great rooms, no cleaning services

We had a medical emergency where someone in our group had to go to the ER early the morning of check in. When we asked if we could check in early due to this, the front desk told us that an upgraded room was available, but not the room we reserved. It supposedly had an upgraded kitchen, which it looked the same to me when I made the reservation.So, not entirely sure it was an upgrade. But we needed it so the person could get some rest, so we took it. Then, I must have missed the fine print, because although our stay was for 4 nights we never had any room cleaning services. When we asked about this we were told that room cleaning is not provided. Finally, although I understand it wasn’t the hotels fault, the shuttle service is not great. We got to the lobby at 8:31 one morning and the shuttle had already left.We were told they were very punctual.Shuttles are only offered every hour and only until 8PM when returning from the Universal Park.Since we were worried about missing the last shuttle we got to our shuttle meet up place at 7:30 PM.Well, we waited over 1-1/2 hrs and the shuttle never arrived.When we called to ask where our shuttle was, we were told that he was running late and to wait 10 more min. But after a half hour had passed we called again and were told that the driver had already been there in a blue bus and had left at 8:04. I still don’t understand why we were told 2 different stories nor why they showed in up a blue bus when they told us to wait for a white one
Stayed 4 nights in Jun 2025

8/10 Good

Kirk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, the room was very spacious and it was very conveniently located to all the attractions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hiram

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and very convenient to get around
Stayed 4 nights in Jun 2025

8/10 Good

Minesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is great however there is NO housekeeping. Regardless of how many nights you are staying. So you end up doing all the chores you do at the house while paying a lot of money.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yessi

Stayed 2 nights in Jun 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room
Stayed 5 nights in Jun 2025

8/10 Good

LANCE, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place. Definitely I recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Leao

Liked: Cleanliness, amenities
Wonderful!
Stayed 2 nights in Jun 2025