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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly 4-star resort near Universal Orlando Resort

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Full-size fridge, microwave, oven, stovetop
American cuisine, pool views
Terrace/patio
Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪16 min walk‬
  • Place, Universal’s Volcano Bay
    ‪1 min drive‬
  • Place, Universal Studios Florida
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(75 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(103 reviews)
  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Orlando

International Drive District stay.A stay at this International Drive District resort places you within half a mile (1 km) of CoCo Key Water Resort and 2 miles (3 km) of Universal Orlando Resort. The Orlando Eye and Orlando International Premium Outlets are also within 2 miles (3 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.6 miles
  • Universal Orlando Resort - 16 min walk - 0.9 miles
  • Universal’s Volcano Bay - 1 min drive - 0.7 miles
  • The Orlando Eye - 3 min drive - 1.1 miles
  • Universal Studios Florida - 4 min drive - 1.9 miles

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Sushiology - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly 4-star resort near Universal Orlando Resort
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

How close is Westgate Palace Hotel / Universal / I-Drive to the airport?

Westgate Palace Hotel / Universal / I-Drive is 16.2 mi (28-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

Does Westgate Palace Hotel / Universal / I-Drive have an airport shuttle?

Airport shuttle services are not available at Westgate Palace Hotel / Universal / I-Drive.

Does Westgate Palace Hotel / Universal / I-Drive offer free breakfast?

Free breakfast isn’t provided at Westgate Palace Hotel / Universal / I-Drive, but continental breakfast is offered for a fee of between USD 7 and 15 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Westgate Palace Hotel / Universal / I-Drive?

No, there is no casino at this resort.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Westgate Palace Hotel / Universal / I-Drive?

This resort offers free self parking.

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive features an outdoor pool and a children's pool.

Does Westgate Palace Hotel / Universal / I-Drive have a restaurant?

Westgate Palace Hotel / Universal / I-Drive is home to Drafts Sports Bar & Grill, which features American cuisine, pool views, and a poolside location.

Does Westgate Palace Hotel / Universal / I-Drive have a spa?

There are no spa services available at this resort.

How close is Westgate Palace Hotel / Universal / I-Drive to downtown Orlando?

Westgate Palace Hotel / Universal / I-Drive is 7.9 mi away from Orlando.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 692 out of 1080 reviews
Rating 8 - Good. 220 out of 1080 reviews
Rating 6 - Okay. 92 out of 1080 reviews
Rating 4 - Poor. 28 out of 1080 reviews
Rating 2 - Terrible. 48 out of 1080 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Raquel, Huntley

Traveled with family
Disliked: Staff & service
Did NOT like the hidden fees!
Stayed 4 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 7 nights in Jul 2025

2/10 Terrible

Gloria

Stayed 2 nights in Jul 2025

6/10 Okay

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and beds were comfortable. However the rooms felt cold and sterile with no decore’ or anything to make it feel warm and inviting. Also very noisy as there are no drapes or rugs or anything to dampen the sounds. Also, transportation is only for Universal. The description says free shuttle to “parks” which is misleading. Disappointed in the “grille” as it was only open 1 day and we were there for an entire week. If your looking for a place to just crash at night then It’s fine. If your wanting more of a resort then maybe look elsewhere.
Stayed 7 nights in Aug 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, close to universal theme park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alfredo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Joshua, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serve breakfast buffet for the morning
Stayed 7 nights in Aug 2025

10/10 Excellent

Lehjade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen was the main reason we stayed here. There’s a lot of great hotels in the area but this was the best choice when you need a bigger suite with kitchen. The area is also safe. The view was also beautiful and peaceful. The staff took good care of us. We will definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, facilities in room and at the hotel were great. Really close to parks and international drive
Stayed 10 nights in Jul 2025

6/10 Okay

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We found a cockroach in the room. Some linen was dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 6 nights in Jul 2025

10/10 Excellent

Logan Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation was very easy to use to get to parks. And the hotel was just amazing all around
Stayed 4 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Wildializ

I arrived with my family at Westgate and the check in process was easy. Staff helpful and friendly. The room was comfortable and clean. Loved the place. Very near the Universal parks. Will stay again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Shandy

Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property. Quick check in. Should get shuttle and later restaurant hours.
Stayed 2 nights in Jul 2025

10/10 Excellent

DANIELA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Swantina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will be back, updated furniture very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanesha

Stayed 4 nights in Jul 2025

10/10 Excellent

Bruce

Stayed 3 nights in Jul 2025

8/10 Good

lourdes

Traveled with family
Liked: Amenities, property conditions & facilities
X
Stayed 4 nights in Jul 2025

10/10 Excellent

Annmarie Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Pool is amazing and staff is friendly!
Stayed 8 nights in Jul 2025

10/10 Excellent

Kiara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio Dela, Richmond Hill

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities. Swimming pool, gym, hot tub.
Stayed 7 nights in Apr 2025

10/10 Excellent

jenna, puyallup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our secons time sraying here. The proprty is spacious and clean. The room is always amazing and can accomodate our family of 6!
Stayed 2 nights in Jul 2025