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4.2 out of 5

"Great properly didn’t really like the room because it was on the side with the stairs so I heard everybody go up and down the stairs all night. And my ... " More

By a verified traveler on Sun 01 Jan 2023

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Hotel Description

Family-friendly 3-star aparthotel near Walt Disney World® area

In shopping district

You'll find Walt Disney World® area and Disney Springs® within 3 miles (5 km) of this Orlando aparthotel. Disney Springs® Area and Walt Disney World® Resort are also within 3 miles (5 km).

Family-friendly fun

This aparthotel features a restaurant, an outdoor pool, and a poolside bar. There's fun for all ages with mini golf and a children's pool, and families will appreciate the picnic area. Enjoy the gym and perks like free self parking and free WiFi.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 336 apartments also offer free WiFi and TVs. DVD players, microwaves, and premium bedding are also available.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$120* Per night/room Feb 6 - Feb 7

Condo 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Condo (Run of the House)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Condo 3 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Cypress Pointe Resort ratings based on 57 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cypress Pointe Resort

Everyone (17) Couples (16) Family (21)
4 out of 5
Great properly didn’t really like the room because it was on the side with the stairs so I heard everybody go up and down the stairs all night. And my patio was at the entrance so it was a little noisy but the room the cleanliness everything else was great And they try to get you to do a timeshare tour

Posted by , from Orlando on Jan 1, 2023

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Comment from Hotel Management

Jan 5, 2023 by FD Team

Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. I sincerely apologize for the issues you encountered while staying with us, I do hope you enjoyed yourself and would come back and visit us soon. Have a great day!

5 out of 5
Great stay.

Posted by , from Orlando on Dec 21, 2022

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Comment from Hotel Management

Dec 21, 2022 by FD Team

Thank you for taking the time to complete our survey and giving us your feedback regarding your most recent stay at the Cypress Pointe Resort. We are happy to read that you had a great experience at our resort. We look forward to welcome you back in the near future. Have a great day!

5 out of 5
Hotel Staff is great! Very clean and great location!

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 8, 2022 by Meagan

Thank you for your feedback! We're glad you enjoyed your stay with us!

5 out of 5

Posted by on Oct 26, 2022

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5 out of 5
Beautiful resort , very well maintained. Super friendly staff willing to help with any needs .

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 14, 2022 by Jorge

Thank you for staying with us, we are glad to see you had a great time staying with us and hope to see you back at the resort in the future!

5 out of 5
The room was exactly as advertised. Very nice check in experience. Staff was very friendly. In a few months I'm going back to visit the amusement parks and I will definitely be staying here again. Also, the room was very clean upon arrival!!

Posted by on Aug 3, 2022

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Comment from Hotel Management

Aug 3, 2022 by Cypress Pointe Resort

Thank you for your feedback! We're glad you enjoyed your stay with us!

4 out of 5
Great place when your not planing to be there other then sleeping. Middle of every amusement park and easy access to everything

Posted by on May 19, 2022

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Comment from Hotel Management

Jun 10, 2022 by Dara

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This property by far is a hidden gem in terms of price, location, and amenities. We booked last minute and came with no expectations, and what we experienced rivaled some of our stays at resorts internationally. From the cleanliness of the unit, we knew for sure the staff take care in providing the best experience. It was a great surprise to see the exotic birds they also have on property that would be seen around the pool area stretching their wings. Highly recommend this property.

Posted by , from APALACHIN on Apr 19, 2022

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Comment from Hotel Management

Apr 29, 2022 by RG

Thanks for staying with us. We appreciate your feedback!

1 out of 5
I did not stay here as the room was on the third floor and there was no elevator and I'm 65 and I can't Hack That plus I didn't order the right size room and there was nothing else available would like to be reimbursed with a surcharge of court

Posted by on Mar 25, 2022

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Comment from Hotel Management

Mar 25, 2022 by Dara

We are sorry for your experience with us. The room that was booked was a studio and unfortunately there was none on the first floor at time of your check in. We have proceed the refund already. You would need to contact the booking agency to get your refund since you paid them. If you have any questions please contact us so we can assist you.

5 out of 5
Lots of activities. The 2 bedroom 2 bath condo was big w/ indoor and outdoor tables. Plus everything provided for a few days stay including hand dishwashing & dishwasher soap, laundry detergent, coffee filters & coffee, paper towels etc. great for a family!

Posted by on Feb 27, 2022

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Comment from Hotel Management

Feb 27, 2022 by FD Team

Thank you for this great feedback.

Property Features

Cypress Pointe Resort offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Cypress Pointe Resort. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 3-star Orlando aparthotel is smoke free.

  • 336 guestrooms or units
  • 3 levels
  • 8 buildings
  • Built in 1992
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Playground on site
  • Miniature golf on site
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Cypress Pointe Resort offers 336 accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Orlando aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • Deep soaking tub
  • HD television
  • Cable channels
  • DVD player
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Cafe Pointe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Basketball nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:30 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests travelling with a service animal must contact the property prior to arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 22.50 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Partner property pool access
  • Partner property access
  • Nearby fitness center access
  • Shuttle service
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Laundry facilities
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Cypress Pointe
  • Cypress Pointe Orlando
  • Cypress Pointe Resort
  • Cypress Pointe Resort Orlando
  • Cypress Resort
  • Cypress Point Resort
  • Cypress Pointe Grand Villas
  • Cypress Pointe Grande Hotel
  • Cypress Pointe Grande Resort
  • Cypress Pointe Hotel Orlando
  • Cypress Pointe Resort Diamond Resorts Orlando
  • Cypress Pointe Resort Diamond Resorts
  • Cypress Pointe Diamond Resorts Orlando
  • Cypress Pointe Diamond Resorts
  • Cypress Pointe Resort by Diamond Resorts

You should know

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.