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Universal’s Loews Royal Pacific Resort

4.0 star property
Family-friendly 4-star hotel near Universal CityWalk

Choose dates to view prices

Photo gallery for Universal’s Loews Royal Pacific Resort

Courtyard
Exterior
Lobby
Lobby lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6300 Hollywood Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪3 min walk‬
  • Place, Universal Studios Florida
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(272 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(23 reviews)
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.2 out of 10
Wonderful
(30 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Two Queen Room

  • Sleeps 5

View all photos for Two Queen Room with Water View

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Two Queen Room with Water View

  • Sleeps 4

View all photos for Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(6 reviews)
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^) | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

  • 670 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

  • 670 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jurassic World Kids Suite

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Jurassic World Kids Suite

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard 2 Queen Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Mobility Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Standard 2 Queen Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Hearing Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Hearing Accessible King Suite

  • Sleeps 2

View all photos for Mobility Accessible Standard 2 Queen Room w/roll-in shower

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Mobility Accessible Standard 2 Queen Room w/roll-in shower

  • Sleeps 4

View all photos for Mobility Accessible Water View 2 Queen Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Mobility Accessible Water View 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Water View 2 Queen Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Hearing Accessible Water View 2 Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

King Room with Water View

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Royal Club Level Two Queen Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Royal Club Level Two Queen Room

  • Sleeps 4

View all photos for Royal Club Level King Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Royal Club Level King Room

  • Sleeps 2

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About the neighborhood

Orlando

Florida Center stay.Within a 10-minute walk of this Florida Center hotel, you'll find Universal CityWalk and Universal’s Islands of Adventure. Universal Studios Florida and Universal Orlando Resort are also within half a mile (1 km).

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal CityWalk - 3 min walk - 0.2 miles
  • Universal’s Islands of Adventure - 3 min walk - 0.2 miles
  • Universal Studios Florida - 8 min walk - 0.5 miles
  • Universal’s Volcano Bay - 12 min walk - 0.7 miles

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Toothsome Chocolate Emporium and Savory Feast Kitchen - ‬4 min walk
  • ‪Jimmy Buffett's Margaritaville - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬5 min walk
  • ‪The Cowfish Sushi Burger Bar - ‬6 min walk
  • ‪Antojitos Authentic Mexican Food - ‬5 min walk

About this property

Universal’s Loews Royal Pacific Resort

Family-friendly 4-star hotel near Universal CityWalk
As a guest of Universal’s Loews Royal Pacific Resort, you'll find 2 hot tubs, an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 85000 square feet (7897 square meters) and includes a conference center. A children's pool, early theme park entry, and express theme park tickets are also featured at the family-friendly Universal’s Loews Royal Pacific Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Orlando hotel.

  • 1000 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • 85000 sq ft of conference space
  • 7897 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Universal’s Loews Royal Pacific Resort offers 1000 accommodations with iPod docking stations and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Uncovered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

How close is Universal’s Loews Royal Pacific Resort to the airport?

Universal’s Loews Royal Pacific Resort is 13.5 mi (21-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Universal’s Loews Royal Pacific Resort?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Universal’s Loews Royal Pacific Resort on Jan 12, 2026 start from $533.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Universal’s Loews Royal Pacific Resort have an airport shuttle?

Airport shuttle services are not available at Universal’s Loews Royal Pacific Resort.

How close is Universal’s Loews Royal Pacific Resort to the beach?

This hotel is 15.2 mi (21-min drive) from Beachcomber Beach.

Does Universal’s Loews Royal Pacific Resort offer free breakfast?

Free breakfast isn’t offered at Universal’s Loews Royal Pacific Resort, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 for adults, USD 5 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Universal’s Loews Royal Pacific Resort?

No, there is no casino at this hotel.

What time is check-in at Universal’s Loews Royal Pacific Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Universal’s Loews Royal Pacific Resort?

Free parking is not available at this hotel. Self parking is available for USD 36 per night, and valet parking for USD 45 per night.

Does Universal’s Loews Royal Pacific Resort have a pool?

Universal’s Loews Royal Pacific Resort features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Universal’s Loews Royal Pacific Resort have a restaurant?

There are 3 onsite restaurants, offering options like sushi, a poolside location, and light fare.

Does Universal’s Loews Royal Pacific Resort have a spa?

There are no spa services available at this hotel.

How close is Universal’s Loews Royal Pacific Resort to downtown Orlando?

Universal’s Loews Royal Pacific Resort is 7.3 mi away from Orlando.

Universal’s Loews Royal Pacific Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1200 out of 1721 reviews
Rating 8 - Good. 315 out of 1721 reviews
Rating 6 - Okay. 122 out of 1721 reviews
Rating 4 - Poor. 45 out of 1721 reviews
Rating 2 - Terrible. 39 out of 1721 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM, Palm Harbor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bar staff
Stayed 1 night in Nov 2025

10/10 Excellent

WILLIAM, Palm Harbor

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Tonia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. The rooms need some paint and updates. The bathroom door should be a solid door that locks, not a sliding door. There was no bathroom fan in the toilet room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vetty

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean..they offered water boat to universal park
Stayed 1 night in Sep 2025

10/10 Excellent

donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to Universal parks.
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel that is aging in places, mainly common areas. Staff was great, location was great. Would stay here again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities
My son's 21st birthday celebration week was the best!! This is our 2nd time at the Royal Pacific Universal and we will definitely come again!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

By far , one of my favorites
Stayed 1 night in Sep 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Nights, One Bedroom Suite.

Been travelling to this hotel for many years. Areas are now badly in need of refurbishment. Prices have become ridiculous. In the shop, 3 Mars Bars are $15. 6 beers in the shop are $63. I don’t mind high prices in the bars and restaurants knowing it’s a resort but the shop was ridiculous. Service was generally good apart from a bad experience at Vacation Planning. It was not busy but the lady couldn’t get rid of us fast enough. Not the perfect experience it once was.
Stayed 4 nights in Sep 2025

10/10 Excellent

Monsse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check-in process. We arrived early and a room was already available, but we chose to wait for one on a higher floor. We were even asked which of the seven floors we would prefer, and later received a text message when the room was ready—before 4 p.m., by the way. The room was neat and clean. We only had drinks at the poolside bar, and they were very good. Although we didn’t order food, everything we saw being served looked delicious. The water taxi service and the included Express Pass to the parks were a fantastic value. I will definitely be coming back.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but I wished we could’ve stayed longer! The property was beautiful, staff were friendly. The water taxi was convenient, my kids loved it! We were close to Islands of Adventure. The express pass was the highlight. Great stay! Will come back!
Stayed 1 night in Aug 2025

8/10 Good

William Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025

6/10 Okay

Corey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Convieniently located
Stayed 3 nights in Sep 2025

10/10 Excellent

Kwari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third year in a row staying here and the hotel comes with an Express pass of you plan on going to Universal Studios or IOA There is also a shuttle that can take you to and from Epic Universe!
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Remember to bring ID

Remember to bring a physical photo ID as they won’t let you check in without this. Long queue to check in as well so get in early if possible
Stayed 1 night in Sep 2025

10/10 Excellent

sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. It is close to Universal Studios and Island of adventure and CityWalk. The only downside is the price of their food. The beach bar is nice, but the prices are double.
Stayed 4 nights in Sep 2025

10/10 Excellent

andy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short boat ride from universal parks Nice pool area Very helpful staff Overall a good clean hotel in an excellent location
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Beautiful, clean, comfortable and overall amazing. The provision of Universal express tickets for guests is a huge bonus. Would definitely stay there again. The only issue we encountered was parking. We were forced to park in the overflow car park which was really far away as the main car park was completely full.
Stayed 3 nights in Aug 2025