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4.0 out of 5

"all drawers were broken in our room and very difficult to open and close. Our refrigerator went out the first night but was replaced quickly the next ... " More

By a verified traveler on Wed 10 May 2023

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Hotel Description

Family-friendly 3.5-star hotel near Universal’s Volcano Bay

Florida Center stay

Within a 15-minute walk of this Florida Center hotel, you'll find Universal’s Volcano Bay and Universal CityWalk. Universal’s Islands of Adventure and Universal Studios Florida are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel features 2 restaurants, 2 outdoor pools, and 2 spa tubs. There's fun for all ages with a lazy river and a bowling alley, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 poolside bars and enjoy freebies like WiFi in public areas and a theme park shuttle.

Hearing Accessible Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$229* Per night/room Jun 4 - Jun 5

Family Suite - Exterior Entry

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Poolside Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mobility Accessible Standard Room, w/roll-in shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Poolside Family Suite - Interior Entry

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Universal's Cabana Bay Beach Resort ratings based on 70 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Universal's Cabana Bay Beach Resort

Everyone (29) Couples (3) Family (26)
4 out of 5
all drawers were broken in our room and very difficult to open and close. Our refrigerator went out the first night but was replaced quickly the next morning. We stayed in building 1, poolside entry...the pool closes at 10 -- I was surprised that the noise level wasn't terribly loud. the bathroom area lights shined directly onto one of the beds which was difficult when kids were trying to sleep. Food is boring and get really old after 2 days so BRING SNACKS!!!! Overall, wasn't a terrible experience and would stay here again if needed.

Posted by on May 10, 2023

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Comment from Hotel Management

May 15, 2023 by CBBR Management

Thank you for your review and for choosing Cabana Bay. We're delighted to hear your overall stay at Cabana Bay was good, however, we sincerely apologize for the inconveniences you experienced in your room and hope it did not diminish your enjoyment of our resort in any way. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

5 out of 5
Overall we were very happy with our stay. We wish there were more kid’s activities. No movies played by the pools either night which was disappointing. We were very disappointed in the TV offerings for family/kids!

Posted by , from Tampa on Apr 19, 2023

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Comment from Hotel Management

May 5, 2023 by CBBR

Thank you for your review and for choosing Cabana Bay. We're delighted to hear that you were happy with your overall stay at Cabana Bay, however, we sincerely apologize for the inconveniences you experienced. We appreciate your feedback and we hope we will have the opportunity to welcome you back and make your next experience a pleasant one. Have a swell day. Universal’s Cabana Bay Beach Resort Management

5 out of 5

Posted by , from Woodhaven on Apr 13, 2023

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Comment from Hotel Management

May 5, 2023 by CBBR

Thank you for your review and for choosing Cabana Bay. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

5 out of 5
No selection of restaurants on property. Only food court

Posted by on Mar 9, 2023

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Comment from Hotel Management

Mar 14, 2023 by CBBR Management

Thank you for your review and for choosing Cabana Bay. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

5 out of 5
I’ve stayed there before and it’s been always very pleasant.

Posted by on Mar 8, 2023

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Comment from Hotel Management

Mar 14, 2023 by CBBR Management

Thank you for your review and for choosing to return to Cabana Bay. We're delighted to hear that you had a great stay. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

5 out of 5
Everyone should visit and enjoy stays here. Excellent for anyone who would like an enjoyable stay and enjoy the scenery

Posted by on Mar 6, 2023

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Comment from Hotel Management

Mar 7, 2023 by CBBR Management

Thank you for your review and for choosing Cabana Bay. We are delighted to hear that you enjoyed your stay. There is so much to enjoy during a stay at our resort. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

4 out of 5
Privacy

Posted by on Mar 4, 2023

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Comment from Hotel Management

Mar 7, 2023 by CBBR Management

Thank you for your review and for choosing Cabana Bay. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

4 out of 5

Posted by on Feb 28, 2023

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Comment from Hotel Management

Apr 3, 2023 by CBBR Management

Thank you for your review and for choosing Cabana Bay. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

5 out of 5

Posted by on Feb 28, 2023

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Comment from Hotel Management

Apr 3, 2023 by CBBR Management

Thank you for your review and for choosing Cabana Bay. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

5 out of 5
We had a room over looking the pool and the music was very loud

Posted by , from Trinity on Feb 26, 2023

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Comment from Hotel Management

Feb 27, 2023 by CBBR Management

Thank you for your review and for choosing Cabana Bay. We appreciate your feedback and we look forward to welcoming you back in the future. Have a swell day, Universal’s Cabana Bay Beach Resort Management.

About the Universal's Cabana Bay Beach Resort

Location 6550 Adventure Way, Orlando, FL 32819

Property Features

As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 spa tubs along with a lazy river, a waterslide, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee. This 3.5-star Orlando hotel is smoke free.

  • 2200 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Lazy river
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Bowling alley on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Universal's Cabana Bay Beach Resort offers 2200 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Bayliner Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Galaxy Bowl Restaurant - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Atomic Tonic - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Swizzle Lounge - Onsite bar. Open daily.

Hideaway Bar and Grille - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–25 for adults, and USD 5–20 for children
  • Self parking fee: USD 18 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cabana Bay Beach Resort
  • Cabana Bay Resort
  • Cabana Beach Bay
  • Cabana Resort
  • Universal's Cabana Bay
  • Universal's Cabana Bay Beach
  • Universal's Cabana Bay Beach Resort
  • Universal's Cabana Bay Beach Resort Hotel
  • Universal's Cabana Bay Beach Resort Hotel Orlando
  • Universal's Cabana Bay Beach Resort Orlando
  • Universal's Cabana Bay Beach Orlando

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.