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Universal's Cabana Bay Beach Resort

3.5 star property
Family-friendly 3.5-star hotel near Universal Orlando Resort

Choose dates to view prices

Photo gallery for Universal's Cabana Bay Beach Resort

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*) | View from room
Property video
Lounge
Lobby
Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*) | In-room safe, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6550 Adventure Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Volcano Bay
    ‪6 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪9 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(107 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.4 out of 10
Very good
(153 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(210 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(629 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(52 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(65 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(177 reviews)
  • Park view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

  • Park view
  • 772 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Twin Beds

View all photos for Pool Side Standard Room

In-room safe, blackout drapes, iron/ironing board

Pool Side Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Volcano Bay View Standard Room

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View Standard Room

  • Sleeps 4

Family Suite – Exterior Entry

  • Sleeps 6

View all photos for Family Suite – Interior Entry

In-room safe, blackout drapes, iron/ironing board

Family Suite – Interior Entry

  • Sleeps 6

View all photos for Poolside Family Suite – Exterior Entry

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite – Exterior Entry

  • Sleeps 6

Poolside Family Suite – Interior Entry

  • Sleeps 6

View all photos for Volcano Bay View Two-Bedroom Suite

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View Two-Bedroom Suite

  • Sleeps 8

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

  • Park view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(5 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

9.8 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

8.6 out of 10
Excellent
(76 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible Poolside Standard Room

  • Sleeps 4

Hearing Accessible Family Suite – Exterior Entry

  • Sleeps 6

Standard Room-Hearing Accessible

  • Sleeps 4

Hearing Accessible Poolside Family Suite – Exterior Entry

  • Sleeps 6

Mobility Accessible Poolside Standard Room, W/Ada Tub

  • Sleeps 4

Hearing Accessible Poolside Family Suite – Interior Entry

  • Sleeps 6

Two-Bedroom Suite with Water Park View (Includes Early Park Admission)

  • Sleeps 8

Standard Room

  • Sleeps 4

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About the neighborhood

Orlando

Florida Center stay.Within a 10-minute walk of this Florida Center hotel, you'll find Universal Orlando Resort and Universal’s Volcano Bay. Universal CityWalk and Universal’s Islands of Adventure are also within 2 miles (3 km).

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal’s Volcano Bay - 6 min walk - 0.4 miles
  • Universal’s Islands of Adventure - 9 min walk - 0.5 miles
  • Universal CityWalk - 9 min walk - 0.5 miles
  • Universal Studios Florida - 14 min walk - 0.8 miles

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬18 min walk
  • ‪Swizzle Lounge - ‬3 min walk
  • ‪The Three Broomsticks - ‬2 min drive
  • ‪Thunder Falls Terrace - ‬4 min drive

About this property

Universal's Cabana Bay Beach Resort

Family-friendly 3.5-star hotel near Universal Orlando Resort
As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, early theme park entry, and an arcade/game room are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

  • 2200 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Universal's Cabana Bay Beach Resort offers 2200 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered self parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Separate theme park admission required for theme park entry and to enjoy park benefits. All prices, options and hotel amenities are subject to availability, capacity, and to change without notice and additional restrictions may apply. Cabana Bay Beach Resort TM & © 2026 UCF Hotel Venture II. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Frequently asked questions

How close is Universal's Cabana Bay Beach Resort to the airport?

Universal's Cabana Bay Beach Resort is 14.3 mi (21-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on May 10, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Universal's Cabana Bay Beach Resort have an airport shuttle?

Airport shuttle services are not available at Universal's Cabana Bay Beach Resort.

How close is Universal's Cabana Bay Beach Resort to the beach?

This hotel is 10.5 mi (22-min drive) from Getaway Glen.

Does Universal's Cabana Bay Beach Resort offer free breakfast?

Free breakfast isn’t offered at Universal's Cabana Bay Beach Resort, but cooked-to-order breakfast is offered for a fee of between USD 5 and 25 for adults, USD 5 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Universal's Cabana Bay Beach Resort?

No, there is no casino at this hotel.

What time is check-in at Universal's Cabana Bay Beach Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Universal's Cabana Bay Beach Resort?

Free parking is not available at this hotel. Self parking is available for USD 26 per night.

Does Universal's Cabana Bay Beach Resort have a pool?

Universal's Cabana Bay Beach Resort features 2 outdoor pools.

Does Universal's Cabana Bay Beach Resort have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, a poolside location, and al fresco dining.

Does Universal's Cabana Bay Beach Resort have a spa?

There are no spa services available at this hotel.

How close is Universal's Cabana Bay Beach Resort to downtown Orlando?

Universal's Cabana Bay Beach Resort is 7.6 mi away from Orlando.

Universal's Cabana Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4383 out of 6630 reviews
Rating 8 - Good. 1282 out of 6630 reviews
Rating 6 - Okay. 587 out of 6630 reviews
Rating 4 - Poor. 191 out of 6630 reviews
Rating 2 - Terrible. 187 out of 6630 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, the place was very clean and our room views were amazing
Stayed 8 nights in Mar 2026

10/10 Excellent

Kimberly

Stayed 3 nights in Mar 2026

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It cannot get any Better than this Place. The room was spotless. The view was intense. The detail to the experience is twice over Disney. The Staff "Aida - went beyond what I have ever had in any hospitality environment" A+ - Lizzy & Gabby at 2am fulfilled my needs and beyond expectations. Payton took care of my family with security that was very appreciated. These 4 I would Hire/Recruit from universal in a heartbeat.
Stayed 7 nights in Jan 2026

10/10 Excellent

JULIE, Danville

Stayed 6 nights in Jan 2026

10/10 Excellent

Vitaliy

Stayed 4 nights in Jan 2026

8/10 Good

Richard

Stayed 6 nights in Jan 2026

6/10 Okay

Richard

Traveled with family
The hotel is aged. Needs some updating/repairs. Our room had recess lights falling out of ceiling, refrigerator was making loud sound and door didn’t shut. Heat didn’t work as it was cold the week we were there in the 30’s. Curtains look worn and dirty . The couch in our suite had stains on the cushions and carpet looks dingy and worn. A lot of money for a worn down resort .
Stayed 6 nights in Jan 2026

10/10 Excellent

kellie

Stayed 3 nights in Jan 2026

8/10 Good

Obdulio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a great stay with very little to complain about
Stayed 9 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 7 nights in Jan 2026

6/10 Okay

Ryan

Traveled with family
Disliked: Amenities
Staff was not really accommodating. I would like to call Gabby out for having an especially awful attitude. Food was poor and often undercooked. Do not book the volcano room because the upcharge is not worth the extremely long walk to the rooms, the lights are so bright all night and the drums will wake you up extra early.
Stayed 10 nights in Dec 2025

10/10 Excellent

jalal

Traveled with family
Liked: Cleanliness, staff & service, amenities
شكراً علي ترحيبكم الطيب لي من قبل موضفه الطيبة الحلو ليلا مغرب ساعدنا كثيرا ولغرف ال سكن في نضيف أو حلو كثير
Stayed 4 nights in Jan 2026

10/10 Excellent

Mathew

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia, Norwich

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 8 nights in Dec 2025

10/10 Excellent

CHRISTOPHER, Orlando

Stayed 2 nights in Dec 2025

6/10 Okay

Reyna

Traveled with partner
AC in room wasn't working well, room had a lot of noise because it was near the elavator, hot tub how a lot of people on it for over 30 minutes and allowed many children to swim around in it, wall had a hole in it too, plumbing for toilet wasn't working well, and some of the hotels doors weren't opening when scanned.
Stayed 3 nights in Jan 2026

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, amenities
Room was average. Sink didn’t drain properly. Late checkout was promised, but they cut the cards off at 11:00 AM rather than the promised 12:00 noon. The Lazy River was dirty. I had to wait almost 45 min for security to let me back into the room to get our bags out. After staying at the Loews Royal Pacific for the previous 5 days, this stay was a serious disappointment.
Stayed 1 night in Jan 2026

10/10 Excellent

Sumit

Traveled with family
Liked: Cleanliness, amenities
The mobile check-in counter representative was amazing. Everything about this hotel is remarkable…
Stayed 1 night in Jan 2026

10/10 Excellent

Haley

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room showed some wear & tear, but was clean and had everything we needed. Staff was super friendly & helpful upon check-in. When we needed extra items, they were delivered promptly with a smile. Pools were great, cafe was pricey, but convenient. We would definitely recommend this property.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. This staff was excellent! Thank you.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jan 2026

10/10 Excellent

nancy

Liked: Cleanliness, amenities, property conditions & facilities
All was awesome
Stayed 4 nights in Jan 2026

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious room with a good view over the lovely pool area. Shame the windows don't open and there are no balconies. The shuttle buses are frequent and efficient so easy and fast to get to the park. Nice to have the walkway to City Walk with the numerous restaurants available there. The downside is that being in the Universal bubble, prices are high and it is a long walk to reach any other supermarket or restaurant. The food available in the hotel is limited and the dining areas were freezing, the air conditioning was on so high.
Stayed 7 nights in Dec 2025

10/10 Excellent

Tito

Stayed 7 nights in Jan 2026