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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly 4-star hotel near Universal Orlando Resort

Choose dates to view prices

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Dock
Sports bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Dr. P. Phillips Hospital
    ‪1 min walk‬
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Room (Resort Select)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room (Resort Select)

  • 493 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.8 out of 10
Good
(121 reviews)
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.6 out of 10
Excellent
(167 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio (Villa)

8.4 out of 10
Very good
(539 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(107 reviews)
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 1689 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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About the neighborhood

Orlando

In shopping district.You'll find Universal Orlando Resort and The Orlando Eye within 3 miles (5 km) of this Orlando hotel. Aquatica and Universal’s Volcano Bay are also within 3 miles (5 km).

What's nearby

  • Dr. P. Phillips Hospital - 1 min walk - 0.0 miles
  • Pointe Orlando - 11 min walk - 0.6 miles
  • Wonderworks - 12 min walk - 0.7 miles
  • Orange County Convention Center - 19 min walk - 1.0 mile
  • The Orlando Eye - 2 min drive - 1.3 miles

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬3 min walk
  • ‪Taverna Opa Orlando - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly 4-star hotel near Universal Orlando Resort
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

4 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
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Dec 17 - Dec 18
Total with taxes and fees
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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 

The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

How close is Westgate Lakes Resort & Spa Universal Studios Area to the airport?

Westgate Lakes Resort & Spa Universal Studios Area is 12.5 mi (18-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on Nov 29, 2025 start from $97.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Westgate Lakes Resort & Spa Universal Studios Area have an airport shuttle?

Airport shuttle services are not available at Westgate Lakes Resort & Spa Universal Studios Area.

How close is Westgate Lakes Resort & Spa Universal Studios Area to the beach?

This hotel is 12 mi (17-min drive) from Beachcomber Beach.

Does Westgate Lakes Resort & Spa Universal Studios Area offer free breakfast?

Westgate Lakes Resort & Spa Universal Studios Area does not offer free breakfast.

Is there a casino at Westgate Lakes Resort & Spa Universal Studios Area?

No, there is no casino at this hotel.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Westgate Lakes Resort & Spa Universal Studios Area?

This hotel offers free self parking and valet parking.

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Westgate Lakes Resort & Spa Universal Studios Area features 7 outdoor pools and a children's pool.

Does Westgate Lakes Resort & Spa Universal Studios Area have a restaurant?

Westgate Lakes Resort & Spa Universal Studios Area is home to Drafts Sports Bar & Grill, which features American cuisine.

Does Westgate Lakes Resort & Spa Universal Studios Area have a spa?

This hotel has a spa, which features sports massages, body treatments, and body scrubs.

How close is Westgate Lakes Resort & Spa Universal Studios Area to downtown Orlando?

Westgate Lakes Resort & Spa Universal Studios Area is 9.7 mi away from Orlando.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2950 out of 5534 reviews
Rating 8 - Good. 1145 out of 5534 reviews
Rating 6 - Okay. 697 out of 5534 reviews
Rating 4 - Poor. 346 out of 5534 reviews
Rating 2 - Terrible. 396 out of 5534 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jordan

Traveled with partner
Disliked: Property conditions & facilities
Original rooms ac was broke then moved to second room that had a broken shower! Do not stay at this resort 1/10 rating
Stayed 1 night in Nov 2025

6/10 Okay

Crystal

Stayed 3 nights in Oct 2025

4/10 Poor

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities
lots of traffic at resort. broken air conditioner, room was hot
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 4 nights in Sep 2025

8/10 Good

Robin, BATON ROUGE

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
Stayed 4 nights in Aug 2025

10/10 Excellent

Erneshia

Stayed 2 nights in Aug 2025

10/10 Excellent

Neerav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2025

6/10 Okay

Joel

Stayed 2 nights in Aug 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Just a heads up they will try to sell you a time share and they are slick with it. They swoop you from station to station in the lobby, secure a $20 deposit to “hold” your spot and your promised $125 cash for 90 minutes of your time. Well 3 hours later and telling them no multiple time I was finally able to leave. Started out with an offer of a 2 bedroom we could use 4 weeks out of the year for $40,000 and $5,000 down not including the $1,600 in maintenance fees. Long story short I was offered a 3 bedroom for $19,000 and zero down plus $1600 in maintenance fees every other year but I was only able to use half the unit 4 time one year and none the next or split it up and use half this year and the other half next year. Such a racket, be prepared when you get there. Oh and by the way, it’s not cash, they give you a gift card for the $125 that says it’s already activated when you open it and the expiration date only has a few months left. The property is quiet and safe, it’s kind of a pain to get to some of the amenities. The “water park” is nice if you have children, not much for just adults to do. The pizza place and the ice cream place are the best food, Drafts was mediocre and the service was horrible. All in all I will not be staying here again and don’t really recommend it.
Stayed 5 nights in Aug 2025

8/10 Good

Linford

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Howdy. Everything was good. Only knock was restaurant closing at 10pm seemed early. But overall good spot for the purpose.
Stayed 4 nights in Aug 2025

8/10 Good

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice. However, they should not charge for the water park. Since it is minimal, it should either be included for free with the stay or have a one-time charge for the duration of the visit. The staff were very friendly, and the grounds were well-maintained.
Stayed 4 nights in Aug 2025

6/10 Okay

OLGA

Disliked: Cleanliness, amenities
no thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2025

8/10 Good

Jenita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very large property with lots to eat & do for fun close to the theme parks clean staff friendly only problem I had was my refrigerator didn't get cold & no Ice machines other than that room was great and the jetted tub was a plus
Stayed 3 nights in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Josmar

Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect! everything was convenient for us.
Stayed 3 nights in Aug 2025

8/10 Good

Akua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the pools, the pictures i saw online wasn't what I actually saw in person. I was disappointed. There were no many entertainments at the facility
Stayed 4 nights in Aug 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
We were checked in by the supervisor named Jamal. He did an excellent job and made us feel at home. He was the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience. Jamal at the front desk was very helpful and gave the full down. We will Be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Carl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the apartment style stay. I was expecting a bigger water park with more entertainment.
Stayed 3 nights in Aug 2025