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Orlando World Center Marriott

4.0 star property
Family-friendly 4-star hotel near Disney Springs™

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Photo gallery for Orlando World Center Marriott

View from room
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10 bars/lounges, 2 poolside bars
Property amenity
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Hot Tub

Explore the area

View in a map
8701 World Center Dr, Orlando, FL, 32821
  • Disney Springs™
    ‪3 min drive‬
  • House of Blues Orlando
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Pool View

55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed, Balcony, Pool View

  • 1200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony, Pool View

55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Balcony, Pool View

  • 1200 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 1200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 419 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(74 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Balcony)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking, Balcony

Room, Multiple Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Park View (Balcony)

Room, 2 Queen Beds, Non Smoking, Park View (Balcony) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Park View (Balcony)

8.2 out of 10
Very good
(22 reviews)
  • 419 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Park View (Balcony)

Room, 1 King Bed, Non Smoking, Park View (Balcony) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Park View (Balcony)

8.0 out of 10
Very good
(6 reviews)
  • 419 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Bunk Bed Suite

Family Bunk Bed Suite | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Bunk Bed Suite

  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Twin Bunk Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Balcony, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 780 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Room, 2 Queen Beds, Balcony, Pool View | Pool | 3 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Room, 2 Queen Beds, Balcony, Pool View

7.6 out of 10
Good
(9 reviews)
  • 427 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony, Pool View

Executive Suite, 1 King Bed with Sofa bed, Balcony, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 534 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 783 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Golf View (Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Golf View (Balcony)

  • 420 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Golf View (Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Non Smoking, Golf View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Orlando

Orlando retreat .A stay at this hotel places you within half a mile (1 km) of Hawks Landing Golf Club and 6 miles (10 km) of Orlando Vineland Premium Outlets. Walt Disney World® Resort and House of Blues Orlando are also within 6 miles (10 km).

What's nearby

  • Disney Springs™ - 3 min drive - 1.7 miles
  • House of Blues Orlando - 4 min drive - 2.1 miles
  • Orlando Vineland Premium Outlets - 4 min drive - 2.4 miles
  • Walt Disney World® Resort - 5 min drive - 3.1 miles
  • SeaWorld® Orlando - 8 min drive - 5.3 miles

Getting around

  • Brightline Orlando Station - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Lakeside Cafe - ‬17 min walk
  • ‪Pal Campo - ‬4 min drive

About this property

Orlando World Center Marriott

Family-friendly 4-star hotel near Disney Springs™
Orlando World Center Marriott offers its guests a full-service spa, a golf course, a complimentary water park, and 3 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 104 meeting rooms, and limo/town car service. Event space at this hotel measures 500000 square feet (46451 square meters) and includes a conference center. A children's pool, a hot tub, and a fitness center are also featured at the family-friendly Orlando World Center Marriott. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. A complete renovation of Orlando World Center Marriott was completed in October 2021.

This 4-star Orlando hotel is smoke free.

  • 2010 guestrooms or units
  • 28 levels
  • 4 buildings
  • 10 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • 500000 sq ft of conference space
  • 46451 sq m of conference space
  • Built in 1986
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
Orlando World Center Marriott offers 2010 accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 32 for adults and USD 10 to 32 for children
  • 10 bars/lounges
  • 10 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 14 2025 to October 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Shuttle service
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 32 for adults, and USD 10 to 32 for children
  • Covered self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Orlando Center
Marriott Orlando Center World
Marriott World
Orlando Center Marriott
Orlando Center World Marriott
Orlando World Center Marriott
Orlando World Center Marriott Hotel
World Center Marriott
World Center Marriott Hotel
Marriott Orlando World Center Hotel Orlando
Marriott Orlando World Center Resort And Convention Center
Orlando Marriott
Orlando World Center Marriott Resort
World Center Marriott Resort
Orlando World Center Marriott Hotel
Orlando World Center Marriott Orlando
Orlando World Center Marriott Hotel Orlando

Frequently asked questions

How close is Orlando World Center Marriott to the airport?

Orlando World Center Marriott is 7.8 mi (25-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Orlando World Center Marriott?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Orlando World Center Marriott on Sep 28, 2025 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Orlando World Center Marriott have an airport shuttle?

Airport shuttle services are not available at Orlando World Center Marriott.

Does Orlando World Center Marriott offer free breakfast?

Free breakfast isn’t offered at Orlando World Center Marriott, but full breakfast is offered for a fee of between USD 10 and 32 for adults, USD 10 and 32 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Orlando World Center Marriott?

No, there is no casino at this hotel.

What time is check-in at Orlando World Center Marriott?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Orlando World Center Marriott?

Free parking is not available at this hotel. Self parking is available for USD 38 per day, and valet parking for USD 55 per day.

Does Orlando World Center Marriott have a pool?

Orlando World Center Marriott features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Orlando World Center Marriott have a restaurant?

There are 10 onsite restaurants, offering options like American cuisine, a poolside location, and pool views. The lounge bar will be unavailable from September 14 2025 to October 11 2025 (dates subject to change).

Does Orlando World Center Marriott have a spa?

This hotel has a spa, which features body scrubs, aromatherapy, and mani/pedis. Note that spa services and facilities will be unavailable from September 14 2025 until October 11 2025 (subject to change).

How close is Orlando World Center Marriott to downtown Orlando?

Orlando World Center Marriott is 14.8 mi away from Orlando.

Orlando World Center Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 841 out of 1211 reviews
Rating 8 - Good. 191 out of 1211 reviews
Rating 6 - Okay. 76 out of 1211 reviews
Rating 4 - Poor. 58 out of 1211 reviews
Rating 2 - Terrible. 45 out of 1211 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

regina

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Attention Families of four or More!!! Beware of all the surprise excess charges outside of the resort fees. Parking insane self or Valet. Breakfast $$ no real deals on parks tickets. Rooms are small and if you book with 3rd party you will get a room far away from amenities. Pool was great and water park. Slides were closed . Only great feature for us was the pool yes hotel is Huge but nothing more than pool and water park that’s it!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Milagro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in May 2025

2/10 Terrible

Elielson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
29th Wedding Anniversary Stay — Extremely Disappointing Experience Nota: ⭐️ Comentário: We booked this stay at Marriott to celebrate our 29th wedding anniversary. We had stayed at this hotel three times before and loved it — but this experience was nothing like before. At check-in, despite explaining the occasion, the front desk ignored our request to stay in the East Tower (as we always do) and placed us in a musty-smelling room in the North Tower, with an unlocked glass door on the 4th floor. Poolside service was even worse — rude staff, slow attention, and we had to go get our food ourselves after waiting too long. The next day, our food was delivered to someone else and it took over an hour to get the correct order. Our drinks were warm and we were disappointed. This was supposed to be a joyful, memorable trip. Instead, we left feeling ignored and disrespected after spending over $900.We do not recommend this hotel anymore.
Stayed 1 night in Jun 2025

10/10 Excellent

Eva

Stayed 3 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel and the room was great! Pools and water park are fun for the whole family. I wish the other slides were open when we were there, but overall a great experience. Staff is friendly and knowledgeable.
Stayed 1 night in Jun 2025

8/10 Good

JORGE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Jun 2025

10/10 Excellent

Todd

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Tiffany

Traveled with family and small children
I went to the hotel and they said my reservation was canceled. It was hundreds of people there for a conference on Sunday, waited 2 hours in line. I think they were over booked. Most humiliating experience of my life. We left with no room. Plus I was charged for the stay with no refund.
The long line
Stayed 1 night in Jun 2025

10/10 Excellent

Ayah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort I fell in love with this hotel . Everything was perfect ❤️
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Staff & service, room comfort
Ple
Stayed 2 nights in Jun 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you’re trying to enjoy yourself and relax in the lazy river, that’s not gonna happen. Way too many kids swimming under you, around you, between people, going the opposite way, splashing, etc. The beds are not comfortable for side sleepers and the pillows go flat as a board.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near the turnpike, which is something I enjoy about it. I appreciate how many family-friendly activities are available. I also appreciate how they let the visitors know about the schedule and events.
Stayed 1 night in Jun 2025

6/10 Okay

FUJICA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and absolutely beautiful. My only issue was the gate never opened which made us upset when we needed to leave the property. Went to the front desk twice and it still Never worked at the gate. The wait was for someone to respond was beyond frustrating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ADRIANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It's a great hotel with wonderful amenities. The staff is friendly except the shuttle driver's are kind of mean. The parking garage smells bad and the slides from the main pool needs to be replace are rusty and smells bad as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dorien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara jo

Stayed 3 nights in Jun 2025

6/10 Okay

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Water park I likes, what I didn’t like a lot of taxes and fees added, bath tub was dirty and water didn’t drain properly
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Stayed 1 night in May 2025

10/10 Excellent

Janet, Miami

Stayed 2 nights in May 2025