4.2 out of 5

"My children and I loved the Wyndham Grand Hotel pools and beds. Our three days at Disney were drizzled with rain and clouds, but the Hotel pools remai ... " More

By a verified traveler on Thu 15 Jun 2017

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Hotel Description

A family-friendly stay in Orlando awaits you at Wyndham Grand Orlando Resort Bonnet Creek. You'll be 4.4 km (2.7 mi) from Disney's Hollywood Studios® and 3.2 km (2 mi) from Disney's Typhoon Lagoon Water Park. Highlights at this hotel include 3 restaurants, 5 outdoor swimming pools, and a full-service spa.

TVs with cable channels are featured in all 400 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Coffee/tea makers, free newspapers, and free local calls are also available.

A relaxing visit to Blue Harmony Spa can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the sauna. The family restaurant, Tesoro Cove, is open for breakfast and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 2 spa tubs, fitness center and lazy river plus access to mini golf. 32001 square feet (2973 square meters) of event facilities include meeting rooms, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 15-minute drive of this 4-star Orlando hotel include Disney Springs® and Epcot®.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$112 per night

Family Room, Multiple Beds (1 King Bed and Bunk Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds (2 Queen and Bunk Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Grand Room, 1 King Bed (Grand Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 2 Queen Beds (Grand Deluxe)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Wyndham Grand Orlando Resort Bonnet Creek ratings based on 80 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
1 out of 5

Great place if your not sleeping there

Pros: The gym, the pools, the food all amazing. The wait staff were super friendly and helpful to my wife who has Celiacs disease and cannot have wheat.
Cons: Management. Customer service on the desk. Taking care of guest who have problems. Funny thing is I gave a presentation on Value to my company. Ironic
Location: Disney Springs is 2 miles away with restaurants, shopping, and entertainment. Each night we were able to see the fireworks from Disney.
Just returned from Wyndham Bonnet Creek for a work function. I thought I would get some down time and book a few days prior to the start of the event. Upon my arrival we were impressed with the beauty of the resort. I checked in and we headed to our room. As we entered my wife discovered black hairs over many of the towels in the bathroom. Then my daughter pointed out that the tub was dirty. Then we sat on the bed to find a stain in the sheets and the nightstand covered in dust. I called the front desk and we were given another room and the promise to have the bellmen move us. 45 minutes later we moved ourselves. This room was 1/2 the size of the room we paid for and a view overlooking the concrete garage, not the golf course. We were moved again. This room was perfect, we thought. We went to dinner and when we returned we noticed it was warm. When we woke up it was 74 in the room with the a/c set at 65. We called again. Maintenance fixed it. Then it was down again. This happed 4 times in a day and a half. It was colder in the hall and gym than our room. I literally opened the door to let in air from the hallway one night. I finally had to get our corporate conference manager involved. He got the same response as I did. NOTHING from the managers. He had to use their conference manager. They moved us the 4th time on our last day. Promised it by 9 am. It was 1:00 pm when we got it. Not once did I hear from a manager and the front desk took my calls as a pain.

Posted by , from Florida on Jun 27, 2017

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4 out of 5

Great for families, but Beware Hidden Fees

Pros: Pools, Beds, and cleanliness
Cons: Arcade should not charge tax to children. Resort and Parking Fees $$$$$ Maids should speak enough english to communicate basic things like towels, et
Location: Order Pizza from "Flippers" the Hotel food is over priced and not great. The Hotel Drinks are good though.
My children and I loved the Wyndham Grand Hotel pools and beds. Our three days at Disney were drizzled with rain and clouds, but the Hotel pools remained open as long as lightning and thunder were not present. There was enough pool variety to keep my children entertained. The food was decent (we are from New Orleans so its a high bar to reach:)) The rooms and grounds are well maintained and beautiful. Everything smells lovely. I was not happy about the arcade. we purchased play cards and were charged TAX on every dollar played, that was a rip off! We bought our tickets at Travelocity, When we arrived at the Wyndham Grand we were informed we would be charged an EXTRA $20/day for "RESORT FEES" and another $20/day for "PARKING" this was an extra $40/day PLUS TAX on that $40/day, we did not budget for. Our rooms were very clean when we checked in. The daily cleaning however left something to be desired. I had to ask for clean towels, cups, shampoo, and other basic things that should have been delivered without asking. This was made even more difficult because the maid informed me she did not speak english. Jumped through hoops to find a way to communicate. tsk tsk. Hope this review helps families budget accordingly.

Posted by on Jun 15, 2017

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3 out of 5

It was okay

$20 parking fee no one tells you about. On top of everything I paid on this site I was charged an additional $110, I parked 2 nights. I ordered 4 bottles of water...it doesn't add up. The bus to and from th parks is around $16+ for each person round trip, so I figured it's easy to rent a car. You can rent a car across the street at the Hilton, which is convenient. Universal was about a 20 min drive, we skipped Disney, visited some nice areas. The hotel is nice, food is decent, but many activities close at 11 except a bar or 2. I would have had a better experience had I been aware of all the additional fees, but it was a pretty nice stay minus the hidden cost that you can't avoid once you get there from out of town, that part is not cool and puts a doubt in my mind about future stays or recommending the place.

Posted by on Jun 12, 2017

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3 out of 5

Nice hotel and property but...

Great hotel .. the most comfortable beds I've slept in. But be careful because they have a lot of hidden fees. Plan atleast a extra $40 a day in fees.

Posted by on Jun 7, 2017

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5 out of 5

Beautiful

Great accommodations. Really enjoyed our stay. We would recommend to others.

Posted by , from K on May 16, 2017

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4 out of 5

We will return again next year!

I'm a bit of a hotel snob but found Wyndham Grand to be convenient, clean, good food, friendly staff - our second time to stay and will definitely return again.

Posted by on Feb 8, 2017

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4 out of 5

beautiful place, staff not so much

Wonderful room, facilities top notch did not sample food but looked great. Front desk staff were wonderful but the concierge was very difficult to deal with to the point we walked away and went to the front desk where we got excellent assistance.

Posted by , from canada on Jan 6, 2017

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4 out of 5

Very nice hotel, but service was lacking

Pros: The grounds are great, especially for the kids. Our boys loved the lazy river the best..
Cons: The service at the Back Bay Bar & Grill... It was bad...
Location: Great location to Disney World. Just minutes away from all the parks & other resorts.
The hotel and grounds are very nice and well kept. A great place for couples or families. We do not recommend the Back Bay Bar & Grill however. Both times we ate there the service was absolutely horrible. Each time there our waiters took a good 10 minutes to acknowledge us. Then both times they took our orders then disappeared until our food came out. We ended up having to walk over to the bar for refills, silverware, napkins, etc... I normally don't comment on something like this. But it happened both times we ate there, involving 2 different waiters. So the issue seems to be driven by a lack of proper management.

Posted by , from Orlando on Dec 19, 2016

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1 out of 5

Booking Scam

Pros: Nice lobby, if they don't boot you out of your room with no notice
Cons: Customer service was terrible
We booked a non refundable room 6 months prior to our stay. Upon arrival we were notified that we had been relocated to a much cheaper resort also owned by Wyndham. We were assured that we would be refunded the stay which we had paid for 6 months in advance and that our new room would be free. Five days later, neither of these is true. We have a pending charge of $61 for the B Resort and no refund for the Wyndham. Honestly, I don't remember ever being treated this poorly when traveling. This is a scam to get money for non refundable rooms in hopes that people change plans and don't show up. Otherwise, they would have at least notified me prior to arrival.

Posted by on Oct 2, 2016

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5 out of 5

Excellent hotel

Splendid hotel with plenty of options for families and couples alike. Very friendly staff. Can recommend the Deep Seafood Grille restaurant!

Posted by , from Luxembourg, Europe on Aug 24, 2016

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About the Wyndham Grand Orlando Resort Bonnet Creek

Location 14651 Chelonia Pkwy, Orlando, FL 32821

Property Features

Wyndham Grand Orlando Resort Bonnet Creek offers its guests a full-service spa, 5 outdoor swimming pools, and 2 spa tubs along with a lazy river and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 32001 square feet (2973 square meters). A fitness center, spa services, and a terrace are also featured at the family-friendly Wyndham Grand Orlando Resort Bonnet Creek. For a fee, parking is available. This 4-star Orlando hotel is smoke free.

  • 400 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 21 conference rooms
  • 32001 sq ft of conference space
  • 2973 sq m of conference space
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 5
  • Free WiFi
  • Lazy river
  • Waterslide
  • Free area shuttle
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (32.5 km / 20.2 mi)
  • Property shuttles: Free area shuttle; theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Wyndham Grand Orlando Resort Bonnet Creek offers 400 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Tesoro Cove - This family restaurant serves breakfast and dinner. A children's menu is available.

Deep blu seafood grille - This restaurant specializes in seafood and serves dinner only.

The Barista - Onsite coffee shop.

Back Bay Pool Bar & Grill - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Activities

5 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site

Spa Services

Blue Harmony Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per accommodation, per week
  • Maximum 1 per room (weight limit: 25 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Children's club/arcade access
  • Partner property pool access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • In-room bottled water

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.50 for adults and USD 12.50 for children (approximately)
  • Self parking fee: USD 20.00 per night
  • Valet parking fee: USD 25.00 per night
  • Pet fee: USD 150 per accommodation, per week
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonnet Creek Resort Wyndham
  • Orlando Grand Resort
  • Wyndham Bonnet Resort
  • Wyndham Grand Bonnet Creek
  • Wyndham Grand Orlando Bonnet Creek
  • Wyndham Grand Orlando Resort Bonnet Creek
  • Wyndham Grand Resort Bonnet Creek
  • Wyndham Orlando Grand
  • Wyndham Orlando Grand Resort Bonnet Creek
  • Wyndham Resort Bonnet Creek
  • Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel January 18 - December 31, 2017 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period starting from day of first use.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period - starting from day of first use. Tickets must be purchased between January 18, 2017 and December 31, 2017 from the Local Expert desk in the lobby. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Offer subject to availability. Full details at check-in. Other restrictions may apply.

Limited Time Offer: 25% Off Show Tickets

Book a stay now - January 31, 2018 for travel July 3 - January 31, 2018 during the same period and receive 25% off the purchase of show tickets in Orlando.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Show tickets must be purchased by January 31, 2018 for redemption by February 28, 2018. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows in Orlando carried by Local Expert concierge desk. Additional tickets may be purchased at the regular retail rate. Taxes are included. Admission to theme park is not included in this offer. Parking is not included. No refunds for any unused or partially used tickets. Show tickets are non-transferable, non-refundable, not for re-sale, void if altered, will not be replaced if lost or stolen and may be confiscated without restitution for misuse. No refunds for any unused or partially used show tickets. Improper use constitutes fraud. Offer subject to availability. Other restrictions may apply. See specific show information for more details.