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Get an overview of this hotelLuxury, family-friendly Orlando resort with golf and spa

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business center
Laundry facilities

When you stay at The Ritz-Carlton Orlando, Grande Lakes in Orlando, you'll be on a lake, within a 10-minute drive of Aquatica and Discovery Cove.

This 5-star resort is 2.7 mi (4.4 km) from SeaWorld® Orlando and 9.1 mi (14.6 km) from Universal Studios Florida™.

Make yourself at home in one of the 582 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an outdoor pool. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages Spoken

The Ritz-Carlton Orlando, Grande Lakes

Renovations & Closures

The property is renovating until 31 August 2018 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

This hotel, set on 500 acres, is surrounded by lakes and an 18-hole, Greg Norman-designed golf course. The course is home to the optional Caddie Concierge program where caddies supply traditional caddy services and serve as hosts for the resort. The Ritz-Carlton Orlando features many other recreational activities such as kayak Eco Tours offered onsite, tennis courts, and fishing.

The Ritz-Carlton Orlando includes a 40,000-square-foot (3,716-square-meter) day spa that offers massage, hydrotherapy, facials, body treatments, a lap pool, and a beauty salon. The spa also has a fitness center, providing exercise machines, free weights, and classes.

Afternoon tea, including Peter Rabbit tea for children, is available in the lobby lounge. Over 147,000 square feet (13,657 square meters) of flexible meeting space with banquet facilities and outdoor function space are available together with 3 ballrooms on the lobby level. In addition, The Ritz-Carlton Orlando features 10,000 square feet (929 square meters) of foyer space and 46 meeting rooms. WiFi in limited common areas is free. Complimentary scheduled transportation is provided to SeaWorld, Universal Studios Orlando, and Walt Disney World Resort theme parks. Valet and self parking are available for a fee.

This hotel offers 24-hour room service, allows small pets, and has a smoke-free policy.

  • Lazy river 
  • Express check-in 
  • Babysitting or childcare 
  • Elevator/lift 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Valet parking (surcharge) 
  • Terrace 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 582 
  • Number of floors - 15 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Golf course on site 
  • Tennis on site 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Conference space 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Electric car charging station 
  • Meeting rooms 46 
  • Year Built 2003 
  • Pool cabanas (surcharge) 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Smoke-free property 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • Conference space size (feet) - 47000 
  • Laundry facilities 
  • Spa tub 
  • Television in common areas 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Lazy river  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms:

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Towels included 
  • Linens included 
  • Premium TV channels 
  • Premium bedding 
  • Furnished balcony 
  • Air conditioning 
  • Free newspaper 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • Separate bathtub and shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • WiFi (surcharge) 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • LCD TV 
  • Heating 
  • iPod docking station 
  • Down comforter 

Where to Eat

NORMAN'S - Fine-dining restaurant. Chef favorites include Crispy Shrimp, Key West Yellowtail, and lobster. Dinner only.

Fairways Pub - Offering a panoramic view of the 18th fairway, this restaurant/bar located at the golf clubhouse serves steaks, sandwiches, salads, and seafood. Open mid-morning till dusk. Lunch only.

The Lobby Lounge - Great views of the outdoor pool. Open late morning till midnight. Cocktails, light appetizers, and afternoon tea, including Peter Rabbit tea for youngsters.

Blue - Poolside restaurant and bar serving lunch daily. Open late morning until dusk (weather permitting).

Vitale - Located in The Ritz-Carlton Spa, Vitale offers healthy choices for lunch, including smoothies, salads, and power drinks.

Highball & Harvest Restaurant and Bar - Southern-inspired cuisine and handcrafted cocktails featuring ingredients from local farms. Open breakfast, lunch, and dinner. Reservations required.

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to 11 AM for a surcharge. Room service is available around the clock.

Nearby Things to Do

This resort offers an 18-hole, par-72, Greg Norman-designed golf course. An outdoor pool, spa tub, children's pool, jogging path, and three lighted tennis courts are also on-site. A fitness center is located in the day spa and includes machines, free weights, and classes. Eco-tours and fishing are available on site.

Guests also enjoy complimentary access to the large lazy river pool located at the neighboring JW Marriott. Accessible via walkways, the popular pool winds under waterfalls and through caves.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Ecotours on site 
  • Playground on site 
  • Golf driving range on site 
  • Golfing on site 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Hiking/biking trails nearby 

Spa Services

  • Number of treatment rooms 40 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Ayurvedic treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Thai massage 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 250 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Dogs and cats only
  • 1 per room (up to 25 lb)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Service animals exempt from fees/restrictions

Fees

You'll be asked to pay the following charges at the property:
  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 20 and USD 35 for adults, USD 20 and USD 35 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Self parking fee: USD 28 per night
  • Valet parking fee: USD 35 per night
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel Orlando
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

20% Off Excursions through Florida Dolphin Tours in Orlando

Book a stay in a rate plan displaying the “Limited Time Offer: 20% Excursion Discount” green tag now-December 31, 2018 for travel now-February 1, 2019 and receive 20% off the price of excursions through Florida Dolphin Tours in Orlando.

Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Excursions must be purchased by December 31, 2018, for redemption by February 1, 2019. A maximum of 2 tickets per excursion may be purchased using this offer. Offer is only valid for excursions through Florida Dolphin Tours in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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