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4.4 out of 5

"The hotel look and decor are extremely nice. Hotel staff very friendly and accommodating with check-in and safety protocols. Great place to stay I Orl ... " More

By a verified traveler on Sun 04 Jul 2021

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Hotel Description

4-star hotel near Orange County Convention Center, connected to a shopping center

Near the airport

Within a 10-minute walk of the hotel, you'll find SEA LIFE Orlando Aquarium and The Wheel at ICON Park™. Madame Tussauds and Ripley's Believe It or Not are also within half a mile (1 km).

Business services

The hotel's outdoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the restaurant, a rooftop terrace, and laundry facilities.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 214 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Jan 30 - Jan 31

Tower Room with 1 king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Room with 2 queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Castle Hotel, Autograph Collection ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Castle Hotel, Autograph Collection

Everyone (5) Family (3)
5 out of 5

Posted by on Sep 2, 2021

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5 out of 5
The hotel look and decor are extremely nice. Hotel staff very friendly and accommodating with check-in and safety protocols. Great place to stay I Orlando!

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 29, 2021 by Kayla G

Thank you very much for taking your time to share your feedback! We greatly appreciate it and we are hoping to welcome you back soon!

5 out of 5

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 27, 2021 by Johanna Djoumblat

Dear Traveler, Thank you for taking time to rate your stay. We hope to see you again soon! Best regards, Front office Manager

5 out of 5
Good condition, friendly staff, good hospitality too.

Posted by , from Md on Oct 4, 2020

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Comment from Hotel Management

Oct 8, 2020 by Kayla G

Thank you very much for taking your time to share your feedback! We greatly appreciate it and we are hoping to welcome you back soon! Most sincerely,

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 5, 2019 by Angelika Fumero, Front Office Supervisor

Thank you for your rating of 5 out of 5. We hope to serve you again soon! Warm Regards,

5 out of 5
Christina at the front desk was so awesome!! She went out of her way to make our stay wonderful,especially after our room selection was over booked by this site😮 I would definitely recommend this hotel to families it’s nice and clean, close to everything and it’s affordable . Ordered room service for breakfast it was pretty good, Not to good at eggs over easy more like fried eggs🙄 my son’s waffles were great with fresh fruit and whipped cream he loved them! The only thing I feel should change would be the parking fee of 15.99 ... this should be included in the room feefee

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 4, 2019 by Angelika Fumero Front Office Supervisor

Thank you so much for taking some time to review your recent stay at the Castle Hotel. We are so truly pleased to see you enjoyed the stay. We appreciate the kind words regarding our well kept amenities, convenient centralize location, fresh and contemporary dining options, and our highly trained staff. We will be sure to pass the praise on to Christina directly. Additionally, we have passed your feedback regarding the parking fee to management for consideration. We hope to have a chance to serve your family again soon! Until next time! Warm Regards,

4 out of 5

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jun 30, 2019 by Angelika Fumero Front Office Supervisor

Thank you for your rating of 4 out of 5. We hope to serve you again soon! Warm Regards,

1 out of 5
No limpiaron la habitacion,cobrar el parqueo del hotel 15$ diarios extras no dicen aue lo van hacer,la puscina ok pero no servicio de restaurante ni nada , cobran2 tipos de tax desafortunadamente un lugar asi tiene muy pero muy mal servicio

Posted by on May 16, 2021

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Comment from Hotel Management

May 23, 2021 by Johanna Djoumblat

Dear Traveler, We appreciate you sharing your experience. We sincerely apologize for any issues you encountered and rest assured they have been shared with the appropriate department heads and addressed. We hope you'll return again soon. Best regards, Front Desk Manager

About the Castle Hotel, Autograph Collection

Location 8602 Universal Boulevard, Orlando, FL 32819

Renovations + Closures

This property is undergoing renovations from September 15 2021 to December 27 2021 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Castle Hotel, Autograph Collection offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6843 square feet (636 square meters). A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Castle Hotel, Autograph Collection. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Orlando hotel.

  • 214 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • 6843 sq ft of conference space
  • 636 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Castle Hotel, Autograph Collection offers 214 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Antlers Lounge - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Garden Bistro & Bar - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Café Tu Tu Tango - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.

Vito's Chop House - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 16 for adults, USD 8 and USD 16 for children (approximately)
  • Uncovered self parking fee: USD 18 per night (in/out privileges)
  • Valet parking fee: USD 21 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25.00 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Autograph Collection
  • Castle Autograph Collection Orlando
  • Castle Hotel Autograph Collection
  • Castle Hotel Autograph Collection Orlando
  • Holiday Inn Resort Orlando - The Castle Hotel Orlando
  • Hotel, Autograph Collection
  • Castle Hotel, Autograph Collection Hotel
  • Castle Hotel, Autograph Collection Orlando
  • Castle Hotel, Autograph Collection Hotel Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.