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Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

4.0 star property
Family-friendly 4-star hotel near Aquatica

Choose dates to view prices

Photo gallery for Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

Guests can enjoy a swim in the complex's well-maintained pool surrounded by lush greenery and palm trees.
Relax in a serene outdoor space with a pool table, billiards table, and comfortable seating amidst lush greenery.
Escape to a tranquil oasis with a serene water feature and lush surroundings.
Relax in the spacious lobby with a comfortable seating area, potted plants, and a reception desk.
Relax in our inviting lobby, featuring a high ceiling, comfortable seating, and a large television for entertainment.

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Breakfast available

Explore the area

Map
12401 International Dr, Orlando, FL, 32821
  • Orlando Vineland Premium Outlets
    ‪16 min walk‬
  • SeaWorld® Orlando
    ‪4 min drive‬
  • Discovery Cove
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

7.0 out of 10
Good
(2 reviews)
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 3 Bedrooms, Non Smoking, Balcony

  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Roll-in Shower Accessible (A)

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Roll-in Shower Accessible (A)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Transfer Shower Accessible (A)

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Transfer Shower Accessible (A)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony

Villa, 1 Bedroom, Non Smoking, Balcony | Living area | Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking, Balcony

8.8 out of 10
Excellent
(68 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

9.4 out of 10
Exceptional
(76 reviews)
  • Sleeps 8
  • 2 Double Beds

View all photos for 1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Hearing Accessible (A)

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Hearing Accessible (A)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (A)

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking, Balcony (A)

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Hearing Accessible (F)

Flat-screen TV, DVD player, table tennis, pay movies

2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Hearing Accessible (F)

  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom (Hearing Accessible)

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Roll-in Shower A11y (F)

Flat-screen TV, DVD player, table tennis, pay movies

2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Roll-in Shower A11y (F)

  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 2 Bedrooms, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Transfer Shower A11y (F)

Flat-screen TV, DVD player, table tennis, pay movies

2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Transfer Shower A11y (F)

  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 3 Bedrooms, Non Smoking, Balcony

  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 3 Bedrooms, Non Smoking, Balcony

  • Sleeps 9
  • 3 King Beds and 1 Double Sofa Bed

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Kissimmee
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,364 reviews
$66 nightly
The price is $75
Jul 27 - Jul 28
Total includes taxes and fees
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About the neighborhood

Orlando

International Drive District stay.Your stay at this International Drive District hotel places you within 3 miles (5 km) of Orlando Vineland Premium Outlets and Aquatica. Little Lake Bryan and Mary Queen of the Universe Shrine are also within 2 miles (3 km).

What's nearby

  • Orlando Vineland Premium Outlets - 16 min walk - 0.9 miles
  • SeaWorld® Orlando - 4 min drive - 2.7 miles
  • Discovery Cove - 4 min drive - 2.7 miles
  • Disney Springs™ - 5 min drive - 3.5 miles
  • Orange County Convention Center - 6 min drive - 4.0 miles

Getting around

  • Orlando Station - 19 min drive
  • Tupperware Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Ford's Garage- Orlando - ‬20 min walk

About this property

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

Family-friendly 4-star hotel near Aquatica
As a guest of Sheraton Vistana Villages Resort Villas, I-Drive/Orlando, you'll find 5 outdoor swimming pools and 4 hot tubs along with outdoor tennis courts, a waterslide, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and barbecue grills are also featured at the family-friendly Sheraton Vistana Villages Resort Villas, I-Drive/Orlando. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 1156 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2000
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • 1 conference room
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando offers 1156 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate dining areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Pool
  • Hot Tub
  • Spa
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4.5 out of 5, Wonderful, 2,685 reviews
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Total includes taxes and fees
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Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Uncovered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 9.99 to 14.99 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Volleyball
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 3 2025 to October 9 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from September 7 2025 to November 15 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.99 to 14.99 per person
  • Uncovered self parking fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Villages Resort Villas I-Drive
Sheraton Villages Villas I-Drive
Sheraton Vistana Villages Resort Villas I-Drive Orlando
Sheraton Vistana Villages Villas I-Drive Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando
Sheraton Vistana Villages Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Villas I-Drive/Orlando
Sheraton Vistana Villages Resort Villas I Drive/Orlando
Sheraton Vistana Villages Resort Villas I Drive/Orlando
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Hotel
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Orlando

Frequently asked questions

How close is Sheraton Vistana Villages Resort Villas, I-Drive/Orlando to the airport?

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando is 9.8 mi (28-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando on Aug 17, 2025 start from $87.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have an airport shuttle?

Airport shuttle services are not available at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando offer free breakfast?

Free breakfast isn’t provided at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando, but cooked-to-order breakfast is offered for a fee of between USD 9.99 and 14.99 per person. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

No, there is no casino at this hotel.

What time is check-in at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

Free parking is not available at this hotel. Self parking is available for USD 25.00 per night.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have a pool?

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando features 5 outdoor pools and a children's pool.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be unavailable from September 3 2025 to October 9 2025 (dates subject to change).

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have a spa?

There are no spa services available at this hotel.

How close is Sheraton Vistana Villages Resort Villas, I-Drive/Orlando to downtown Orlando?

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando is 12.2 mi away from Orlando.

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1380 out of 1899 reviews
Rating 8 - Good. 312 out of 1899 reviews
Rating 6 - Okay. 111 out of 1899 reviews
Rating 4 - Poor. 49 out of 1899 reviews
Rating 2 - Terrible. 47 out of 1899 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Jacuzzi bathtub in the room! Couples retreat!
Stayed 2 nights in Jul 2025

8/10 Good

Tanya Marie

Stayed 4 nights in Jun 2025

10/10 Excellent

Antyniah, Covington

Liked: Cleanliness, amenities
Very beautiful property!
Stayed 1 night in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Everything we expect from a Sheraton Resort! Well Done. Only suggestion, every computer at the front desk should be working. There should not be a line with only 3 three people working.
Stayed 1 night in Jun 2025

8/10 Good

RAVEN, Baton Rouge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice for a quick stay. They really try to sell you on this property from the time you check-in.
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and pools. Need more later evening family food options on grounds
Stayed 1 night in May 2025

6/10 Okay

Ryan D

Stayed 4 nights in May 2025

10/10 Excellent

CAROLYN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel! We stayed in Key West and loved having our own pool and bar area so we didn’t have to go to the main hotel area. Great stay!
Stayed 1 night in May 2025

8/10 Good

CY

Liked: Cleanliness, staff & service, property conditions & facilities
Our
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it so far, rooms are very nice! The bar next to the pool at Cascades is convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pools. Especially loved my second visit with a two-year old and situated right in front of pirate pool.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Apr 2025

8/10 Good

Melinda

Liked: Cleanliness
Stayed 4 nights in Apr 2025

4/10 Poor

Joleen, Dracut

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We have been coming here every year for the last 13 years. Sometimes 2x a year. They were unable to accommodate our request to have our room in a specific location. They put us in a room that was newly rennovated but it lacked in cleanliness. Dishes in the cabinets needed rewashing. Hairballs on the bathroom floors, and upon leaving there was a cockroach in the kitchen. We have never had an issue at this hotel in 13 years.
Stayed 5 nights in Apr 2025

6/10 Okay

Angela

Traveled with family

It was fine - it could have been better

Our family has been staying here for about 8 years. We aren’t interested in the 90 min. presentation b/c we don’t have money or time to invest in such a venture. While I appreciate that there’s not a ton of pressure it does feel like you suddenly become less important as a guest. Upon arriving at the gate we were asked if we had a reservation, our name and ID etc, that’s pretty usual. Upon entering the lobby for check-in, there was a group of employees waiting with clipboards. It’s not immediately clear why they are there b/c instead of greeting guests in a normal fashion as you walk up to OBVIOUSLY check-in, they run you down asking you if you have a reservation. It’s super annoying - obviously I do, I had to tell the gate station guard to even enter the property. Check-in employees were nice. I understand when it’s busy at check in that waits are to be expected. We waited over an hr. to get a room. For the amount of money I paid this time to spend a mere 3 nights, rooms should absolutely be ready when guests arrive by 4pm check-in. Your property should be able to handle the guest volume and provide enough employees to cover the property. An international chain in a city known for its constant busyness has no excuse for delaying guests. We were not the only ones delayed or run down like we were trespassing. I saw it happen to multiple guests. Paid parking is just greedy since the nightly rate is now higher than ever. And that all access? Access to what? Never explained!
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't notice anything unique, everything was fine us at your property.
Stayed 10 nights in Apr 2025

10/10 Excellent

Anuradha

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the villla..perfect for 2 families. Wish there was room service everyday. But we can always request room service on demand i think.
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. I was able to check in early for no extra charge and I got my room right away. The staff was kind and welcoming. The room was absolutely amazing. Great view and it was totally immaculate.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
They send you message everyday
Stayed 2 nights in Apr 2025

10/10 Excellent

yesenia, hialeah

Traveled with family
Liked: Amenities
Love this property. 3 time the we stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities
Great pools, very clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Mackenzy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time at this property. Great pools!
Stayed 3 nights in Apr 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the resort. The one bedroom villa was very spacious for my family of 4. My kids enjoyed the pool. The grounds were nice. The only complaint I have is the parking fee if $25/day. With the amount you’re paying to stay, parking should be included.
Stayed 4 nights in Apr 2025

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

leopoldo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love this place
Stayed 2 nights in Apr 2025