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Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

4.0 star property
Family-friendly 4-star hotel near Disney Springs™

Choose dates to view prices

Photo gallery for Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

5 outdoor pools, free cabanas, pool umbrellas
View from property
Property amenity
3 bars/lounges, 2 poolside bars
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available

Explore the area

View in a map
12401 International Dr, Orlando, FL, 32821
  • Place, Orlando Vineland Premium Outlets
    ‪16 min walk‬
  • Place, SeaWorld® Orlando
    ‪4 min drive‬
  • Place, Discovery Cove
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for 1 Bedroom Smaller Villa, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Smaller Villa, Non Smoking

9.2 out of 10
Wonderful
(129 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Smaller Villa with Balcony

1 Bedroom Smaller Villa with Balcony | Living area | Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Smaller Villa with Balcony

8.8 out of 10
Excellent
(101 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking, Balcony

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

9.4 out of 10
Exceptional
(93 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for 1 Bedroom Smaller Villa (Hearing Accessible)

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Smaller Villa (Hearing Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Hearing Accessible (A)

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Hearing Accessible (A)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Roll-in Shower Accessible (A)

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Roll-in Shower Accessible (A)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Transfer Shower Accessible (A)

Flat-screen TV, DVD player, table tennis, pay movies

1 Bedroom Villa, King Bed, Sofa Bed, Balcony, Non Smoking, Mobility w/Transfer Shower Accessible (A)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 2 Bedrooms, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Hearing Accessible (F)

Flat-screen TV, DVD player, table tennis, pay movies

2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Hearing Accessible (F)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Roll-in Shower A11y (F)

Flat-screen TV, DVD player, table tennis, pay movies

2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Roll-in Shower A11y (F)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Transfer Shower A11y (F)

Flat-screen TV, DVD player, table tennis, pay movies

2 Bedroom Villa, 2 King Beds, 2 Sofa Beds, Balcony, Non Smoking, Mobility w/Transfer Shower A11y (F)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 3 Bedrooms, Non Smoking, Balcony

  • 3 bedrooms
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Villa, 3 Bedrooms, Non Smoking, Balcony

  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Balcony

Flat-screen TV, DVD player, table tennis, pay movies

Villa, 3 Bedrooms, Non Smoking, Balcony

  • Sleeps 9
  • 3 King Beds and 1 Double Sofa Bed

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About the neighborhood

Orlando

International Drive District stay.Your stay at this International Drive District hotel places you within 3 miles (5 km) of Orlando Vineland Premium Outlets and Aquatica. Little Lake Bryan and Mary Queen of the Universe Shrine are also within 2 miles (3 km).

What's nearby

  • Orlando Vineland Premium Outlets - 16 min walk - 0.9 miles
  • SeaWorld® Orlando - 4 min drive - 2.7 miles
  • Discovery Cove - 4 min drive - 2.7 miles
  • Disney Springs™ - 6 min drive - 3.3 miles
  • Orange County Convention Center - 6 min drive - 4.0 miles

Getting around

  • Orlando Station - 19 min drive
  • Tupperware Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪The Cheesecake Factory - ‬19 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Floridays Resort Orlando - ‬10 min walk
  • ‪Shake Shack - ‬20 min walk

About this property

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

Family-friendly 4-star hotel near Disney Springs™
As a guest of Sheraton Vistana Villages Resort Villas, I-Drive/Orlando, you'll find 5 outdoor swimming pools and 4 hot tubs along with outdoor tennis courts, a waterslide, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a 24-hour fitness center, and barbecue grills are also featured at the family-friendly Sheraton Vistana Villages Resort Villas, I-Drive/Orlando. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 1156 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2000
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • 1 conference room
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando offers 1156 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations have separate dining areas and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Uncovered self parking on site (USD 31.95 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 9.99 to 14.99 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Volleyball
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 3 2025 to December 31 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from September 7 2025 to November 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.99 to 14.99 per person
  • Uncovered self parking fee: USD 31.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Villages Resort Villas I-Drive
Sheraton Villages Villas I-Drive
Sheraton Vistana Villages Resort Villas I-Drive Orlando
Sheraton Vistana Villages Villas I-Drive Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando
Sheraton Vistana Villages Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Orlando
Sheraton Vistana Villages Resort Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Villas I-Drive/Orlando Orlando
Sheraton Vistana Villages Villas I-Drive/Orlando
Sheraton Vistana Villages Resort Villas I Drive/Orlando
Sheraton Vistana Villages Resort Villas I Drive/Orlando
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Hotel
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Orlando

Frequently asked questions

How close is Sheraton Vistana Villages Resort Villas, I-Drive/Orlando to the airport?

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando is 9.8 mi (28-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando on Dec 3, 2025 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have an airport shuttle?

Airport shuttle services are not available at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando.

How close is Sheraton Vistana Villages Resort Villas, I-Drive/Orlando to the beach?

This hotel is 10.8 mi (16-min drive) from Beachcomber Beach.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando offer free breakfast?

Free breakfast isn’t provided at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando, but cooked-to-order breakfast is offered for a fee of between USD 9.99 and 14.99 per person. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

No, there is no casino at this hotel.

What time is check-in at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Vistana Villages Resort Villas, I-Drive/Orlando?

Free parking is not available at this hotel. Self parking is available for USD 31.95 per night.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have a pool?

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando features 5 outdoor pools and a children's pool.

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be unavailable from September 3 2025 to December 31 2025 (dates subject to change).

Does Sheraton Vistana Villages Resort Villas, I-Drive/Orlando have a spa?

There are no spa services available at this hotel.

How close is Sheraton Vistana Villages Resort Villas, I-Drive/Orlando to downtown Orlando?

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando is 12.2 mi away from Orlando.

Reviews

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1883 out of 2571 reviews
Rating 8 - Good. 389 out of 2571 reviews
Rating 6 - Okay. 164 out of 2571 reviews
Rating 4 - Poor. 58 out of 2571 reviews
Rating 2 - Terrible. 77 out of 2571 reviews

Reviews

2/10 Terrible

Austin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Been going there for 15 years since Sheridan no longer operates this place in the new company that is operating it is doing a terrible job. Charging a parking fee. The pool area was horrible. They used to have an adult pool now there’s kids everywhere. Will never go there again.
Stayed 5 nights in Oct 2025

2/10 Terrible

Hesham

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were so smelly and disgusting we immediately went to the front desk and fought to get our reservation cancelled. We left and went to the Hyatt
Stayed 1 night in Oct 2025

8/10 Good

Jade

Stayed 2 nights in Sep 2025

6/10 Okay

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great spot, felt like we were taken care of!
Stayed 1 night in Jun 2025

10/10 Excellent

Joelle

Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice will be back again
Stayed 4 nights in Aug 2025

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful more than I expected!
Stayed 4 nights in Aug 2025

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the check-in was at 4pm and the check-out was at 10:00am. I saw people checking in at 11:00am and 12:00pm which makes me wonder. Plus I wasn’t aware of the $150 dollars additional fee for incidentals and parking
Stayed 3 nights in Aug 2025

2/10 Terrible

Ali

Stayed 4 nights in Aug 2025

10/10 Excellent

Danyet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful and gave tropical vibes. The food on the resort was sooo good!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nahtasha

Stayed 4 nights in Aug 2025

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 7 nights in Aug 2025

6/10 Okay

Corneisha

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Besides the ants in my villa, everything was great. Been here a few times, kids love, nice resort, convenient location, polite and friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Corneisha

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great staff, big resort, kept well
Stayed 3 nights in Aug 2025

10/10 Excellent

Melisa Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff were extremely kind and friendly. The room was nice and clean and the grounds are very tranquil and peaceful. Pool was beautiful and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property and rooms are gorgeous. The room service was nice. I would stay again for sure.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
They changed policy to charge for parking. That was a huge reason I have stayed there for several years.. Now I will be shoipping around for other options
Stayed 4 nights in Aug 2025

10/10 Excellent

Gilberto

Liked: Cleanliness
Stayed 7 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden fees

Watch the hidden fees. $25/day parking tax! Rediculous.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Very clean, pools were great and the room was wonderful! Comfortable beds and accommodating! Our only complaint would be the pressure sales of timeshare meeting requests. We also tried to buy a Disney ticket from the counter. We were told the tickets were $30 more than we found directly on the Disney website. Im grateful we checked! When my husband suggested we check the website first, the attendant gave us some attitude. Nothing too crazy and we would return!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Stay Ever

This was the worst hotel experience I’ve ever had. I spent 3 out of 5 nights trying to find a return flight back home sooner than was scheduled. I cried about how I was treated. The first night my family and I checked into the hotel, the linens stored in the closet for the sofa bed were ripped and had stains on them. The linens in the main bedroom were dirty with stains and hair was on the bedding sheets, bathroom towels were torn and stained. I spoke with a staff person at the hotel desk the first day I was there and requested that the bedding be changed and I was told I would be charged $15.00 extra for the bed linens to be changed. I then asked to speak to a manager because I don’t remember seeing anywhere noted that there would be any additional fees except the $25 for parking. The hotel manager admitted that the hotel doesn’t list anywhere on their website or when you reserve a hotel room with them through a 3rd party company about charging extra fees. The bed linens were changed multiple times and each time I was still brought dirty linens including dirty towels. I took pictures of the dirty stained linens. The housekeeping staff was rude and one of them threw a bag of clean linens at my feet and walked away and never came back when I asked for the bed linens to be changed. I have never had such a horrible experience at a hotel before and gotten such very little sleep. I would never recommend this hotel to anyone. I was so grateful to leave there and return home.
Stayed 5 nights in Aug 2025