The staff was friendly and courteous.
The room....i felt like I was outdoors because of the noise the wind or something, sirens, the neighbors conversation, the worse, there was no privacy in the bathroom, either put a slider pocket door in toilet area or have bathroom door close completly. We were definitely disappointed the to find out we should of been offered an upgrade and wasnt. I inquired about, nothing available. We had breakfast in the room which was awesome only because we could not reach the front desk to clarify meal options if The Tavern was serving, so my husband went to the front desk and was told front desk was accidentally on DO NOT DISTURB.
*Overall, pros staff frienly and welcoming, food was great, location perfect, ambiance excellent, cleaniness awesome....I just need to go #2 in private with a vent.