4.3 out of 5

"Staff was very friendly and helpful . Check out was seamless " More

By a verified traveler on Wed 16 May 2018

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Hotel Description

Family-friendly 4-star resort near Disney Springs®

On lake

You'll find Disney Springs® and Orlando Vineland Premium Outlets within 3 miles (5 km) of this resort. Discovery Cove and SeaWorld® Orlando are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features a golf course, a full-service spa, and a marina. There's fun for all ages with a children's club and mini golf, and in-room childcare is an added bonus. Enjoy a meal in one of the 3 restaurants and freebies like WiFi in public areas and a theme park shuttle.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 779 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies, iPod docks, and 24-hour room service are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$180 per night

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (VIP)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Grand Cypress ratings based on 88 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Grand Cypress

Everyone (30) Couples (1) Business (1)
4 out of 5
Staff was helpful and kind, the hotel is gorgeous. Housekeeping could have been better. We found toys on the side of the couch from the previous occupants and we left a few things on the ground next to the bed (visibly obviously trash) and after housekeeping passed through they were still there. The thermostat in our room was also a little wonky. Other than the room cleanliness and the temperature everything else was perfect.

Posted by on Jan 21, 2019

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5 out of 5

Posted by on Dec 5, 2018

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5 out of 5

Posted by on Nov 9, 2018

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2 out of 5
The hotel is pretty but not as nice as the pictures look. None of the fountains were working. The pool was open late which was awesome but the towel hut wasn’t and the pool is freezing. Guest should be told that the towel hut is not open as late as the pool. The food is terrible at the lake house restaurant and the drinks at the lobby bar were made really bad. We decided to try Hemingway’s and when we got there at 7:30 on Saturday night, they said they were sold out...sold out?! I’ve never heard of a restaurant selling out of food and if that’s something they that happens often then guests should be told to make a reservation. Last complaint I booked a pool view room and was stuck looking at a roof and a patio. One good thing about this hotel is at check it they give you a glass of champagne, that was a nice touch. When booking this hotel I had a totally different picture in my mind. It’s DEFINITELY not how I expected to spend my 30h birthday.

Posted by , from Hollywood, FL on Sep 10, 2018

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5 out of 5
Absolutely a beautiful hotel resort. The grotto swimming pools are still talked about by our family a year later! The staff were friendly and helpful. Even with an impending storm looming, they handled the removal of objects that would blow away, quickly let guests know that bad weather was headed our way, and kept guests calm and at ease. Surrounding area is nice and was fun to explore on our own in the evening.

Posted by , from Atlanta, Ga on Aug 21, 2018

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1 out of 5

bad experience

Pros: nothing
Cons: i need my money back
Location: good
they did not change the sheet for 2 days and it was dirty too. The sink was pluged every time you used it you have to wait until it drain. They charged me $270 for resort that no body told me about it. I will never go back.

Posted by , from fort wayne indiana on Jul 12, 2018

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5 out of 5

Had a great experience

Staff was very friendly and helpful . Check out was seamless

Posted by , from Philadelphia on May 16, 2018

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4 out of 5
Hotel and staff we all great. Travelocity does not disclose all charges and when you question Travelocity about hidden charges they really don’t care. I would stay at this hotel again but won’t use Travelocity again.

Posted by on Apr 1, 2018

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Comment from Hotel Management

Apr 5, 2018 by Chris

We appreciate your feedback and are glad you had a great stay. Please keep us in mind for any return trips to Orlando!

3 out of 5
Disappointed that my room was not cleaned after I spent 10 hours at a Disney park. Came back to our room and we were exhausted- all we wanted was a warm shower, clean towels and clean sheets. And it also would have been nice to have had toilet paper as well.

Posted by , from FL on Mar 24, 2018

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Comment from Hotel Management

Apr 17, 2018 by Carlos M.

Thank you for your feedback. We will strive to use your feedback to create an better experience for our guests.

4 out of 5

How I felt about my stay

I had a pretty good experience at the hotel. Only thing I couldn’t understand is why the rooms didn’t have any dresser where you could lay your clothes. I was living out of my suitcase.

Posted by , from NY on Jan 3, 2018

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About the Hyatt Regency Grand Cypress

Location One Grand Cypress Blvd, Orlando, FL 32836

Property Features

Hyatt Regency Grand Cypress offers its guests a full-service spa, a golf course, a marina, and 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this resort measures 65,000 square feet (6 square meters) and includes conference space. A 24-hour health club, a spa tub, and spa services are also featured at the family-friendly Hyatt Regency Grand Cypress. Parking is available for a fee. This 4-star Orlando resort is smoke free.

  • 779 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 3 bars or lounges
  • 65,000 sq ft of conference space
  • 6 sq m of conference space
  • Built in 1984
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 12
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (27.2 km / 16.9 mi)
  • Property shuttles: Free theme park shuttle; area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Grand Cypress offers 779 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

LakeHouse - This restaurant serves breakfast, lunch, and dinner. Open daily.

Hemingways - Overlooking the pool, this restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Trellises Lounge - Onsite lobby lounge. Open daily.

On the Rocks - This poolside bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Swimming and boating: Experience the enhanced lagoon pool, the signature attraction at Hyatt Regency Grand Cypress, where the new features will make you smile as you enjoy the moments that make memories. Located along the 1,000 feet of white sandy beach of private Lake Windsong, the free-flowing lagoon pool boasts 12 waterfalls, heated and non-heated pools, two whirlpools, new Water Slide Tower Pavilion, new Water Jet Splash Zone, new children’s Rock Climbing Stations, rope bridge, walking paths, and expansive, wrap-around sundecks.

These new features complement the resort’s favorite recreation activities including; S’mores pit and classic family marshmallow roasting fun; 1,000 feet of white sandy beach at the 21-acre Lake Windsong with beach volleyball, tether ball, lounge seating and hammocks; watersports with paddleboats, kayaks, hydro bikes, canoes, aqua cycles and sailboats; old-fashioned, canopied surrey bikes; and marked jogging, walking, and biking trails, just to name a few!

Golf: Four Jack Nicklaus Signature Design courses include an 18-hole layout and three nine-hole challenges. A golf shop has a full line of equipment, and PGA-level instruction is available at the Grand Cypress Golf Academy. The whole family can enjoy play on the nine-hole, par 3 pitch ‘n putt course. Tees, scorecards, and use of clubs and golf balls are complimentary.

Walking, jogging, bicycling: Options include three jogging and walking paths stretching from 1.3 to 4.7 miles. Bicycles of all sizes are available and included in resort service fee.

Fitness center: The Hyatt StayFit™ fitness center expanded features the latest in Life Fitness® Cardio equipment with 8 cross trainers, 11 treadmills, four recumbent and upright LifeCycles, free weights, and strength stations. The integrated LCD television offers guests enhanced interaction, Internet connectivity, and endless entertainment options.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Rock climbing on site
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Basketball on site
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Spa Services

  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150.00 per accommodation, per week, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.38 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 27.95 for adults and USD 14.50 for children (approximately)
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Valet parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week plus USD 100.00 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cypress Grand Hyatt
  • Grand Cypress
  • Grand Cypress Hyatt
  • Grand Cypress Hyatt Regency
  • Grand Hyatt Cypress
  • Hyatt Regency Grand
  • Hyatt Regency Grand Cypress
  • Hyatt Regency Grand Cypress Hotel
  • Hyatt Regency Grand Cypress Hotel Orlando
  • Hyatt Regency Grand Cypress Orlando
  • Grand Hyatt Orlando
  • Hyatt Orlando
  • Hyatt Grand Cypress
  • Hyatt Regency Grand Cypress Resort Orlando
  • Hyatt Regency Grand Cypress Resort
  • Hyatt Regency Cypress Resort
  • Hyatt Grand Cypress
  • Hyatt Regency Hotel Orlando
  • Hyatt Orlando
  • Grand Hyatt Orlando
  • Hyatt Hotel Orlando

You should know

  • Pool access available from 7 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Promotions

50% Off Shows including Pirate’s Dinner Adventure and Mango’s Tropical Cafe

Book a stay now-June 30, 2019 for travel January 1-June 30, 2019 in a rate plan displaying the “50% Show tickets discount” tag and receive 50% off the price of shows through Pirate’s Dinner Adventure or Mango’s Tropical Cafe.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Shows must be purchased by June 30, 2019, for redemption by June 30, 2019. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows through Pirate’s Dinner Adventure or Mango’s Tropical Café in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.