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JW Marriott Orlando Bonnet Creek Resort & Spa

4.0 star property
4-star spa resort near Walt Disney World® Resort

Choose dates to view prices

Photo gallery for JW Marriott Orlando Bonnet Creek Resort & Spa

Lounge
Property video
Lobby lounge
2 outdoor pools, cabanas (surcharge), sun loungers
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
14900 Chelonia Parkway, Orlando, FL, 32821
  • Place, Waldorf Astoria Golf Club
    ‪14 min walk‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 412 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 780 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV, pay movies

Executive Suite, 1 Bedroom

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 376 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • 378 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

55-inch LCD TV with satellite channels, TV, pay movies

Suite, 2 Bedrooms, Balcony

  • 1140 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

55-inch LCD TV with satellite channels, TV, pay movies

Suite, 2 Bedrooms

  • 1165 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Pool View

  • 774 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 Bedroom, Balcony

  • 1315 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

Family Suite, 2 Bedrooms

  • 1140 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 1163 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner (Mobility Accessible, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner (Mobility Accessible, Transfer Shower)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility Accessible, Transfer Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

55-inch LCD TV with satellite channels, TV, pay movies

Suite, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1141 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Orlando

Close to the beach.Within 3 miles (5 km) of this resort, you'll find Walt Disney World® Resort and Disney Springs™. Also, Waldorf Astoria Golf Club is within half a mile (1 km) and Norway Pavilion is within 3 miles (5 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Waldorf Astoria Golf Club - 14 min walk - 0.7 miles
  • Disney Springs™ - 3 min drive - 1.5 miles
  • Walt Disney World® Resort - 3 min drive - 1.1 miles
  • Magic Kingdom® Park - 12 min drive - 7.9 miles
  • Universal Studios Florida - 14 min drive - 11.3 miles

Getting around

  • Kissimmee Station - 24 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 19 min drive

Restaurants

  • ‪Coca-Cola Store Rooftop Beverage Bar - ‬10 min drive
  • ‪Summer House on the Lake - ‬9 min drive
  • ‪House of Blues - ‬8 min drive
  • ‪Splitsville Luxury Lanes - ‬9 min drive
  • ‪City Works - ‬9 min drive

About this property

JW Marriott Orlando Bonnet Creek Resort & Spa

4-star spa resort near Walt Disney World® Resort
JW Marriott Orlando Bonnet Creek Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly JW Marriott Orlando Bonnet Creek Resort & Spa. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

  • 1 building
  • 516 guestrooms or units
  • 16 levels
  • 6 dining venues
  • Built in 2020
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott Orlando Bonnet Creek Resort & Spa offers 516 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Spa By JW has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's toys

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 38 per night)
  • Valet parking on site (USD 54 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 36 for adults and USD 20 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's club
  • Fitness classes
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.26 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 36 for adults and USD 20 for children
  • Self parking fee: USD 38 per night
  • Valet parking fee: USD 54 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Orlando Bonnet
JW Marriott Orlando Bonnet Creek Resort Spa
JW Marriott Orlando Bonnet Creek Resort & Spa Resort
JW Marriott Orlando Bonnet Creek Resort & Spa Orlando
JW Marriott Orlando Bonnet Creek Resort & Spa Resort Orlando

Frequently asked questions

How close is JW Marriott Orlando Bonnet Creek Resort & Spa to the airport?

JW Marriott Orlando Bonnet Creek Resort & Spa is 11.3 mi (19-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Orlando Bonnet Creek Resort & Spa?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Orlando Bonnet Creek Resort & Spa on Dec 24, 2025 start from $349.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Orlando Bonnet Creek Resort & Spa have an airport shuttle?

Airport shuttle services are not available at JW Marriott Orlando Bonnet Creek Resort & Spa.

How close is JW Marriott Orlando Bonnet Creek Resort & Spa to the beach?

This resort is 7 mi (14-min drive) from Beachcomber Beach.

Does JW Marriott Orlando Bonnet Creek Resort & Spa offer free breakfast?

Free breakfast isn’t provided at JW Marriott Orlando Bonnet Creek Resort & Spa, but full breakfast is offered for a fee of USD 36 for adults and USD 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at JW Marriott Orlando Bonnet Creek Resort & Spa?

No, there is no casino at this resort.

What time is check-in at JW Marriott Orlando Bonnet Creek Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at JW Marriott Orlando Bonnet Creek Resort & Spa?

Free parking is not available at this resort. Self parking is available for USD 38 per night, and valet parking for USD 54 per night.

Does JW Marriott Orlando Bonnet Creek Resort & Spa have a pool?

JW Marriott Orlando Bonnet Creek Resort & Spa features 2 outdoor pools.

Does JW Marriott Orlando Bonnet Creek Resort & Spa have a restaurant?

Yes, there are 6 restaurants on site.

Does JW Marriott Orlando Bonnet Creek Resort & Spa have a spa?

Pamper yourself with a day at Spa By JW, where you can enjoy detox wraps, massages, and reflexology.

How close is JW Marriott Orlando Bonnet Creek Resort & Spa to downtown Orlando?

JW Marriott Orlando Bonnet Creek Resort & Spa is 15.5 mi away from Orlando.

JW Marriott Orlando Bonnet Creek Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 481 out of 593 reviews
Rating 8 - Good. 57 out of 593 reviews
Rating 6 - Okay. 24 out of 593 reviews
Rating 4 - Poor. 13 out of 593 reviews
Rating 2 - Terrible. 18 out of 593 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Perfect for our magic kingdom adventure. We took their shuttle.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience! Can't wait to go back!

This was an amazing stay. Extremely clean, comfortable room, great food and excellent staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Summer

Stayed 1 night in Aug 2025

2/10 Terrible

Adit

Stayed 2 nights in Aug 2025

8/10 Good

Mirsad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Esther

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristi

Stayed 3 nights in Aug 2025

10/10 Excellent

MeLinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a place of peace and tranquility. I enjoyed going into the steam room and mist showers.
View from my room
Water massage
Stayed 2 nights in Aug 2025

10/10 Excellent

Wei Feng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury feels like room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wei Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Willian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 2 nights in Jul 2025

2/10 Terrible

Ruwayda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing modern
Stayed 2 nights in Jul 2025

10/10 Excellent

Dr. Demi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Darn Front Desk Clerk!

This was a great experience until it was time to check out. They charged me upon arrival for an upgrade then when it was time to checkout they said I hadn’t paid because my card was declined. I called my card and they said they decline the new transactions but I was charged the day before $200 for the upgrade. The clerk kept wanting to go back and forth with me until I said stop. I will dispute that charges with my bank because I’m going to be late for DisneyWorld!
Stayed 1 night in Jul 2025

10/10 Excellent

Karen, Redmond

Stayed 8 nights in Jul 2025

10/10 Excellent

Paola

Stayed 3 nights in Jun 2025

8/10 Good

Antonate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was great just one issue!

This hotel is beautiful and clean, room and pool services are 10/10. I took one star from the overall because of the hotel administration and front desk policy that needs revamping and retraining. They charge my card everyday instead of charging the balance at checkout, in my opinion that was poor business tactics, even my financial institution thought it was fraudulent charges. At checkout we paid the full balance which went out of our account and almost a week later there is still a hold on our card. I must add that the manager was very helpful and knowledgeable in trying to resolve our issues.
Stayed 4 nights in Jun 2025

10/10 Excellent

JASON

Stayed 2 nights in Jun 2025

10/10 Excellent

tahimi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel close to Disney springs
Stayed 2 nights in Jun 2025

10/10 Excellent

MARISABEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ESPECTACULAR!
Stayed 4 nights in May 2025