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Homewood Suites by Hilton Lake Buena Vista/Orlando

3-star property
11428 Marbella Palm Ct, Orlando, FL 1-855-201-7819

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4.0 out of 5
Very good!
See all 10 Travelocity Reviews

"They knew we were coming in for our honeymoon. They had a bottle of wine in the refrigerator, 2 wine glasses and 2 bottles of water waiting on the tab ... " More

By a verified traveler on Sun 09 Aug 2020

Points Of Interest

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Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Family-friendly 3-star hotel near SeaWorld® Orlando

In Orlando

Within 3 miles (5 km) of this hotel, you'll find Orlando Vineland Premium Outlets and SeaWorld® Orlando. Discovery Cove and Disney Springs® are also within 3 miles (5 km).

Family-friendly fun

This hotel features an outdoor pool and a 24-hour fitness center. There's fun for all ages with a theme park shuttle and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, kitchens

The 130 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Homewood Suites by Hilton Lake Buena Vista/Orlando ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Lake Buena Vista/Orlando

Everyone (7) Couples (1) Family (1)
5 out of 5
They knew we were coming in for our honeymoon. They had a bottle of wine in the refrigerator, 2 wine glasses and 2 bottles of water waiting on the table with a note signed from the staff. Everything was amazing.

Posted by , from Andalusia, Al on Aug 9, 2020

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Comment from Hotel Management

Aug 9, 2020 by Homewood Suites LBV

Dear Jennifer, Thank you for taking a moment to share such a great experience. We're very happy to hear you appreciated our kind gesture in celebration of your Honeymoon and you found your overall stay amazing. We can't wait to welcome you back.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Homewood Suites LBV

Thank you for rating our hotel! We hope that your stay was wonderful. It would be our pleasure to welcome you back in the future.

4 out of 5
Nice. Close to Disney Springs, clean, quiet and nice free breakfast

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 8, 2020 by Rosa E.

Hello, Thank you for your feedback. I'm happy to hear that you found the hotel to your liking. Please consider staying with us again when you are in town.

5 out of 5

Posted by on Jul 21, 2019

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2 out of 5
Room was not cleaned on second day despite two requests. We were finally able to at least get clean towels at 5:45 pm just before housekeeping ended at 6 pm. On third day we received a notice that there would be no hot water that day due to a pipe replacement in the boiler room (no advance notice). The ceiling fan in the bedroom (room 305) was very noisy especially on low and high settings. The pool was too cold for guests to use. The cooked food was mostly terrible, both under cooked, over cooked, and burnt. Staff was friendly. Overall, this Homewood Suites was terrible compared to the Homewood Suites we stayed at in CA near Disneyland last year.

Posted by on Mar 13, 2019

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4 out of 5
Very nice hotel and complimentary breakfast was great. The carpet in hallways really need to be cleaned.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 8, 2019 by Mike

Thank you for taking the time to share your rating for the hotel. We thank you for your business and hope to see you in the future. Regards, Mike Fatta General Manager

3 out of 5

Could do better

The room was decent, but the towels were dingy and nasty. Also, the elevators were slow and one of the elevator's lights kept blinking on and off.

Posted by on Sep 1, 2018

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Comment from Hotel Management

Sep 3, 2018 by Mike

Thank you very much for taking the time to review the hotel. We appreciate your business and hope that you stay with us in the future. I do apologize for the issues you encountered and please be assured these have resolved. Regards, Michael Fatta General Manager

5 out of 5
Staff was welcoming. Rooms were clean. Breakfast was pleasant and full filling

Posted by , from New York on Aug 21, 2018

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Comment from Hotel Management

Aug 22, 2018 by Mike

Thank you for taking the time to share your feedback and we are pleased that you stayed with us. We look forward to your return. Regards, Mike Fatta General Manger

2 out of 5

Huge disappointment

This homewood suites was a huge let down compared to others I've stayed in. It's embarrassing to think this is a Hilton associated hotel. Besides being denied an early check in, when I did check in the room was not replenished as expected. There was damage on the walls, which was half patched with putty. The bathroom sink faucet was broke, the closet door jumped off track and nearly fell over when opened, and the rooms AC was hard to maintain. The community pool had furniture which was falling apart (specifically the umbrellas) and the furniture in ge lobby looked worn out. This was such a disappointment, considering the pictures looked amazing online. The only thing that wasn't a let down was the complimentary breakfast, which was pretty good.

Posted by , from pittsburgh on Aug 22, 2017

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5 out of 5

This hotel was central to everything.

Felt like our home away from home. ged was comfortable, pillows were perfect. Clean, more than enough space. Staff was excellent.

Posted by , from Tampa on Aug 21, 2015

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About the Homewood Suites by Hilton Lake Buena Vista/Orlando

Location 11428 Marbella Palm Ct, Orlando, FL 32836

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Homewood Suites by Hilton Lake Buena Vista/Orlando offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Homewood Suites by Hilton Lake Buena Vista/Orlando. Free self parking is available. This 3-star Orlando hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (23.4 km / 14.6 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Lake Buena Vista/Orlando offers 130 accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and include sofa beds and desks. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Dining room
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 10
  • gap period enforced between guest stays 24 hours

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.