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Homewood Suites by Hilton Lake Buena Vista/Orlando

3-star property
11428 Marbella Palm Ct, Orlando, FL 1-855-201-7819
3.9 out of 5
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See all 11 travelocity Reviews

"Not a lot to do on the property " More

By a verified traveler on Thu 27 May 2021

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Hotel Description

Family-friendly 3-star aparthotel with outdoor pool

In Orlando

You'll find Orlando Vineland Premium Outlets and Lake Eve within 3 miles (5 km) of this aparthotel. Little Lake Bryan and SeaWorld® Orlando are also within 3 miles (5 km).

Family-friendly fun

This aparthotel features an outdoor pool and a 24-hour gym. Families will appreciate the free theme park shuttle and onsite laundry facilities. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.

Kitchens, flat-screen TVs

The 130 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include sofa beds and living rooms.

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$93* Per night/room Oct 26 - Oct 27

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Homewood Suites by Hilton Lake Buena Vista/Orlando ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Lake Buena Vista/Orlando

Everyone (7) Couples (2) Family (2)
5 out of 5
Not a lot to do on the property

Posted by on May 27, 2021

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Comment from Hotel Management

May 29, 2021 by Homewood Suites LBV

Dear Valued Guest, Thanks for leaving us an excellent rating. We hope to see you again soon.

3 out of 5
Clean rooms and clean hotel. Staff was kind. The beds were soft. Good location. But the reason that I chose this hotel was because of the reviews on the breakfast and the reviews on the shuttle. BIG MISTAKE!!! The breakfast did not have a great selection most mornings. The tram does not go to all 4 disney parks. It only goes to Magic Kingdom and Epcot. And it only goes to those parks once a day to drop off and once to pick up.

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 18, 2021 by Homewood Suites LBV

Dear Valued Guest, Thank you for taking the time to share your review of your experience at our hotel. We're glad to hear that you were happy with our hotel accomodations and convenient location. We're very sorry to hear that our breakfast and shuttle service did not satisfy your expectations. Your feedback will help us to continually improve our services for all our guests. We hope that you will consider staying with us again in the future. Until then, best wishes.

5 out of 5
They knew we were coming in for our honeymoon. They had a bottle of wine in the refrigerator, 2 wine glasses and 2 bottles of water waiting on the table with a note signed from the staff. Everything was amazing.

Posted by , from Andalusia, Al on Aug 9, 2020

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Comment from Hotel Management

Aug 9, 2020 by Homewood Suites LBV

Dear Jennifer, Thank you for taking a moment to share such a great experience. We're very happy to hear you appreciated our kind gesture in celebration of your Honeymoon and you found your overall stay amazing. We can't wait to welcome you back.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Homewood Suites LBV

Thank you for rating our hotel! We hope that your stay was wonderful. It would be our pleasure to welcome you back in the future.

4 out of 5
Nice. Close to Disney Springs, clean, quiet and nice free breakfast

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 8, 2020 by Rosa E.

Hello, Thank you for your feedback. I'm happy to hear that you found the hotel to your liking. Please consider staying with us again when you are in town.

5 out of 5

Posted by on Jul 21, 2019

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2 out of 5
Room was not cleaned on second day despite two requests. We were finally able to at least get clean towels at 5:45 pm just before housekeeping ended at 6 pm. On third day we received a notice that there would be no hot water that day due to a pipe replacement in the boiler room (no advance notice). The ceiling fan in the bedroom (room 305) was very noisy especially on low and high settings. The pool was too cold for guests to use. The cooked food was mostly terrible, both under cooked, over cooked, and burnt. Staff was friendly. Overall, this Homewood Suites was terrible compared to the Homewood Suites we stayed at in CA near Disneyland last year.

Posted by on Mar 13, 2019

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4 out of 5
Very nice hotel and complimentary breakfast was great. The carpet in hallways really need to be cleaned.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 8, 2019 by Mike

Thank you for taking the time to share your rating for the hotel. We thank you for your business and hope to see you in the future. Regards, Mike Fatta General Manager

3 out of 5

Could do better

The room was decent, but the towels were dingy and nasty. Also, the elevators were slow and one of the elevator's lights kept blinking on and off.

Posted by on Sep 1, 2018

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Comment from Hotel Management

Sep 3, 2018 by Mike

Thank you very much for taking the time to review the hotel. We appreciate your business and hope that you stay with us in the future. I do apologize for the issues you encountered and please be assured these have resolved. Regards, Michael Fatta General Manager

5 out of 5
Staff was welcoming. Rooms were clean. Breakfast was pleasant and full filling

Posted by , from New York on Aug 21, 2018

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Comment from Hotel Management

Aug 22, 2018 by Mike

Thank you for taking the time to share your feedback and we are pleased that you stayed with us. We look forward to your return. Regards, Mike Fatta General Manger

About the Homewood Suites by Hilton Lake Buena Vista/Orlando

Location 11428 Marbella Palm Ct, Orlando, FL 32836

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Homewood Suites by Hilton Lake Buena Vista/Orlando offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Homewood Suites by Hilton Lake Buena Vista/Orlando. The aparthotel can provide concierge services and a complimentary grocery shopping service. Self parking is free. This 3-star Orlando aparthotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Free theme park shuttle
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Lake Buena Vista/Orlando offers 130 accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and include sofa beds and desks. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Dining room
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10
  • Debit cards

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.