"Good location. Nice clean room. So what if the place has not had a makeover in a while. I was very comfortable there. I was there for a conference ... " More

By a verified traveler on Sat 14 Jan 2017

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Hotel Description

A family-friendly stay in Orlando awaits you at Enclave Hotel & Suites Orlando, a staySky Hotel & Resort. You'll be 1.7 km (1 mi) from I-Drive 360 and 3 km (1.9 mi) from Universal’s Islands of Adventure™. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and an indoor swimming pool.

TVs with cable channels are featured in all 270 rooms, and you can enjoy free WiFi, furnished balconies or patios, and coffee/tea makers. Additionally, room service, video-game consoles, and safes are available. Limited housekeeping is available.

The restaurant, Food Court, is open for breakfast, lunch, and dinner. Enjoy the fitness center, kids' club, outdoor tennis court, and spa tub. Added amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. Each morning free on-the-go breakfast is offered between 7 AM and 10 AM. There's also free self parking, along with the convenience of an area shuttle.

With a stay at this Sand Lake hotel, you'll be 4.6 km (2.9 mi) from Universal Studios Florida™ and 3.4 km (2.1 mi) from Orange County Convention Center.

Enclave Hotel & Suites Orlando ratings based on 136 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0
1 out of 5

Don't stay here.

Pros: Guests were friendly. I felt safe on the premises.
Cons: They should match their prices to the quality of the hotel. i.e. very much cheaper (or closed) while being renovated.
Location: Close to Universal Studios, accessible using green and red line bus services. Fridays & Chilis close by, discount stores for florida/disney products.
They started renovating the floor below me when I arrived. Elevators were filthy and unremoved garbage bags in entrance. My room(s) clean but very old, scratched furniture, stained curtains, scratchy bedding on too soft mattresses, and a noisy utility cabinet of some sort in the room. The building air conditioning broke next day (was fixed), my daughter and her family arrived to join me in a 95+ room in a dirty building. They left. I booked this 'two bedroom suite' so my family could all stay together and I'm sure many others did the same. It was definitely not worth it. In addition, they wanted you to buy the coffee for your room. One toaster for all in the free substandard continental breakfast. Free (or paid for to Disney) shuttle transportation to and from parks required booking in advance. Use Uber. They started noisily cleaning the pool under my room at about 7:30 am every day. I'd think of more, but just stay somewhere else.

Posted by , from NY, NY ex. Brit on Jul 2, 2017

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Comment from Hotel Management

Jul 6, 2017 by Guest Relations Manager

Thank you for sharing your experience with us. We truly apologize that your stay was anything less than satisfactory. We thank you again for your valuable feedback. We will relay your comments to our management team for immediate review. Best, Kristina Social Media Concierge

5 out of 5
Pros: Clean room, great convenient location.
Cons: It hasn't had a makeover in a while but I suppose that is why it is so affordable.
Location: I was there for a conference at the Orange County Convention Center which was a 10 minute, $2 I-ride Trolley trip away.
Good location. Nice clean room. So what if the place has not had a makeover in a while. I was very comfortable there. I was there for a conference at the Orange County Convention Center which was a 10 minute, $2 I-ride Trolley trip away. I will stay there next year. Didn't really get to try the pool, etc. A really good value!

Posted by , from brooklyn on Jan 14, 2017

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Comment from Hotel Management

Jan 17, 2017 by Liliana

Hello Ryan! Thank you very much for the 5-star review! We are delighted to hear that you had a comfortable stay with us and enjoyed our convenient location, accommodations and good value! Your feedback is important to us, so thank you for sharing your thoughts to help us improve our service We hope to host you again very soon! Best wishes, Liliana Social Media Concierge

3 out of 5

Not what I expected for the price.

Did not think this was worth the price. Felt like an ordinary hotel room, not a resort. Rooms were small and very out dated. Shower had caulking everywhere. Bed had a big dip in the middle, felt like I was climbing out of a hole every morning. Tha sofabed was horrible, old and misshapen cushions. The food court was just a small room with a kitchen and a soda machine. Will not stay again at $170 a night.

Posted by , from Dallas, GA on Jul 11, 2016

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3 out of 5

Closed to Universal Studios

They tried to move us into another chain hotel 5-miles away from their location, but i stood up and claim my rights

Posted by , from worcester, MA on Jul 18, 2015

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1 out of 5
Night time customer service at the front desk is awful. Not helpful in the very least. Very rude. From the moment we went to check in. That ruined the rest of my stay and the room was just not worth the price or the aggravation.  On the plus side, the breakfast buffet that you pay for is pretty decent and the customer service  in the breakfast room is very good. Super nice people. The 3 pools are clean and the location is good. Close to everything. I personally would not go back. For the same price you can go to a much nicer, customer care oriented hotel a block away from this one

Posted by , from Jupiter, FL on Nov 7, 2013

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2 out of 5

scarry motel

Pros: Close restaurants, Free Internet
Cons: Poor breakfast
It is incredible come to your room and find blood in the matress and the banquet too. The room is big ans spacious but poor maintenance. Too much complicated used the menu for the tv.

Posted by , from Miami, FL, USA on Oct 23, 2012

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3 out of 5

I love it!!!!

Pros: Free breakfast, Close restaurants, Quiet
Nice place, good location the bad litle be update!!!

Posted by on Sep 3, 2012

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1 out of 5

DON'T DO IT!!!!!

Pros: Close restaurants, Free Internet, cheap
Cons: Noisy
We stayed from 2/18-2/22, got advanced purchase- non refundable so we got screwed. If your looking for a cheap place to stay this is for you. Be aware...Bldg 3 - across from noisey construction and bungee & go-cart place. So your kids will you endlessly to go. Nothing but ping pong for kids which you need room key for and id both of which they dont tell u till after your kids come back and torture you. One ice machine for the bldg which had ten floors. Two laundry rooms with 2 washers and 2 dryers for a ten floor bldg so you always wait and wonder if someone is gunna steal your stuff. The room, outdated, small. The beds....ever sleep on a trampoline????? I prefer two cheeks when sitting on toilet...how bout you? Our weather was cool there so we didnt need AC but we couldnt open patio doors cuz there were no screens. U get a voucher for continental breakfast, what a joke....small juices, cereal bars, apples. Last time I chkd continental bkfst was bagels, muffins, hot coffee....but you get to view the good breakfast on your way in to claim your voucher...you can eat it for a small fee of course. Think before you go....we will never do this place again.

Posted by , from NY on Feb 26, 2012

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1 out of 5

I will never return was horrible

Cons: No free Internet, Noisy, Poor breakfast
First, I change the keys to the room four times. Second they change the other room that I rent because the air conditioner was not working. Third, the shower was making horrible noises. I will not recommend it.

Posted by on Feb 11, 2012

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2 out of 5

hotel is as described in other reviews

Pros: Close restaurants, Free Internet
room was not a clean and nice place-ANTS-ANTS-ANTS-THEY CAME IN AND SPRAYED TO GET RID OF ANTS BUT THE ANTS NEVER WENT AWAY, ITS LIKE THE ANT SPRAY WAS FOOD FOR THEM, pool area was clean but old, BREAKFAST WAS OK,WE WERE THERE FOR 3 DAYS ,WOULD NOT STAY ANY LONGER

Posted by , from OCALA FL. on Jan 17, 2012

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About the Enclave Hotel & Suites Orlando, a staySky Hotel & Resort

Location 6165 Carrier Dr, Orlando, FL 32819

Property Features

Enclave Hotel & Suites Orlando, a staySky Hotel & Resort offers its guests 2 outdoor swimming pools, an outdoor tennis court, an indoor pool, and a spa tub. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. A children's pool, a fitness center, and a children's club are also featured at the family-friendly Enclave Hotel & Suites Orlando, a staySky Hotel & Resort. Free self parking is available.

  • 270 guestrooms or units
  • 10 levels
  • 3 buildings
  • To-go breakfast (free)
  • Dining venue
  • Kid's club (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (23 km / 14.3 mi)
  • Property shuttles: Area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

Enclave Hotel & Suites Orlando, a staySky Hotel & Resort offers 270 air-conditioned accommodations with video-game consoles and safes. Rooms open to furnished balconies or patios. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM. An additional breakfast is available daily for a fee.

Food Court - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

The hotel offers two large outdoor pools, a 24-hour heated indoor pool, and spa tubs. A fitness center includes stationary bikes, stair machines, and a treadmill. A lighted tennis court is also on site and complimentary racquets are provided. Children can enjoy an arcade/game room, playground, and children's pool. Falcon's Fire Golf Club is less than 13 miles from the hotel; it offers an 18-hole, par 72 course designed by Rees Jones, a driving range, golf school, clubhouse, and pro shop. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Enclave Hotel Orlando staySky Hotel & Resort
  • Enclave Hotel staySky Hotel & Resort
  • Enclave Orlando
  • Enclave Orlando staySky
  • Enclave staySky
  • Orlando Enclave
  • staySky Orlando
  • The Enclave Hotel Orlando
  • Enclave Hotel Orlando staySky Hotel Resort
  • Enclave Hotel staySky Hotel Resort
  • Enclave Hotel Suites Orlando a staySky Hotel Resort

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Promotions

20% Off Excursions through Florida Dolphin Tours in Orlando

Book a stay now-June 30, 2018, in any room or rate category for travel now-July 31, 2018, and receive 20% off the price of excursions through Florida Dolphin Tours in Orlando.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Excursions must be purchased by June 30, 2018, for redemption by July 31, 2018. A maximum of 2 tickets per excursion may be purchased using this offer. Offer is only valid for excursions through Florida Dolphin Tours in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.